Had to have foundation repair which was a big deal and costly, so I was really worried about…read moregetting a good company. I did some research and chose Hydra. The owner (Noah) is great and listens to your concerns. He communicated throughout the process and made it a good experience. Honestly, you do have to pay attention when he's not onsite but just let him know of any problems. I did not like how the workers completed the steps and Noah had it redone immediately. If I'm continuing with the honesty, I still don't like the steps but I'm satisfied with the overall job. Would definitely use them again

Had an excellent experience with Hydra. They installed a sump pump system and braced a bowing…read morefoundation wall. Their estimate was considerably less than known companies that advertise. Raul, who came for the estimate and led the team who did the work, was knowledgeable and professional, walked me through the work at the end of every day and answered all questions. They draped everything (including what we had already draped ourselves), cut away minimal drywall to access the walls, swept up every day and left the place clean at the end of the job. They even fixed the radon mitigation issue that started the whole process of waterproofing the basement. Haven't had to run the dehumidifier at all and the basement smells better. Recommend highly.

I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

Jay, who leads his crew, has years of experience with a foundation company in the past. He comes…read moreoff as down to earth and honest, and he gave me an estimate significantly lower than the one I received from a different company. He explained well how the process would unfold and was proactive about being open to any questions. They arrived the originally scheduled day and although there was a delay due to some pretty extreme weather causing traffic idiocy, I was notified about that delay. They worked hard until the job was complete. Every indication so far is that the job - a crawlspace drainage/sump - was successful, considering there has been another very hard rain since and no more basement leakage.

My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

post: I was very…read moredisappointed with my experience with Ohio Basement Authority. They came to our home, inspected the job, and told us they would get back to us with an estimate. After waiting a week and a half without hearing anything, we had to call them twice just to get an answer. When someone finally responded, we were simply told they couldn't do the job. What was most frustrating was the lack of communication. If they knew they weren't interested or couldn't perform the work, they should have let us know promptly instead of leaving us waiting. Based on our experience, it felt like the project may have been too small for them to take on, but no one communicated that from the beginning. Good customer service starts with timely and honest communication. Unfortunately, that was not our experience, and I cannot recommend Ohio Basement Authority based on how this situation was handled.

The crew of Julien, Lalo, and Tim did excellent work. Too bad the price wasn't excellent.read more

I am thrilled with my experience. We had our crawl space insulated and encapsulated. Everything…read morewas done exactly as described, on the date promised and no attempts to get more $$. The sales person was efficient, thorough and honest. The installers were friendly and kept our home clean while working and cleaned up after themselves. Photos attached of the finished job. Also, that musty smell is GONE in the basement that is adjacent to the crawl space. When you look at the photos, bear in mind we insulated between the joists ourselves.

My new house had a sidewalk leading to the front door that had sunk. This was a very easy project…read moreto get done because they were quick to respond, schedule and complete the work. I wasn't home when they did the work so it was like magic to return from work to see a nice, level sidewalk. The price was very reasonable. I would hire them again.

Very happy with B-Level. We have a large indoor swimming pool that is 20 ft wide by 42 feet long…read moreand has solid concrete deck extending out all around it. The total pool room area has 2500 square feet of concrete. That is a lot of concrete slab that has sunk, tilted and cracked in the 40 years since we built it new. We feared that we would have to have it broken up, removed and replaced at an enormous cost. We decided to call B-Level. The phone was answered very professionally and courteous. The company owner visited our house within a short time and also was very professional, courteous and really knew what he was talking about and what we needed to correct the problem. I usually get at least three quotes when spending on a project this big. The owner gave me a verbal estimate while here to be followed up with an exact written quote. We were very pleasantly surprised with the super economical cost to fix our concrete rather than replace it. When the written quote/contract arrived it matched what the owner told us verbally. The work was done and our concrete looks wonderful. The workmen were top notch. B-Level saved our concrete and a bundle of our cash for us to use in other areas. B-Level is now our "go-to" company for concrete slab problems.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

We are working with CNP and they have been wonderful! Their price is more than fair for the amount…read moreof clearing out of our property that they are doing! They are very friendly and work really hard!

CNP did an asphalt milling driveway for us. They were very nice and did a great job. They showed up…read morewhen they said they would and got the job done on schedule. Would definitely recommend them.