1. Us Cibolo

1. Us Cibolo

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Cibolo, TX

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Us Cibolo

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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2 years ago

We had a tour with Kelsey and she's PHENOMENAL!!! Best best best customer service I've experienced touring an apartment.

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Kairoi Residential M.

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Springs at Live Oak Apartments

Springs at Live Oak Apartments

(32 reviews)

My husband and I first moved to San Antonio because he was stationed here for a short while. We…read morespent a few days here prior to moving to look for an apartment and we had numerous great options. When we came to the springs at live oak, it was initially very clean and we enjoyed the tour and how friendly staffed appeared and how well they knew their tenants. I think it was when our leasing agent began pressuring us into getting this apartment is when I took the wrong turn. We were sitting at her desk talking about options to which she asks us who else was on our list of tours. She then proceeded to call every other apartment we were looking at to compare their prices to hers and tell us now we don't need to look because she had done all the work for us. I definitely wish I had taken the time to go and look. We rented with a detached garage. I don't think we had too many issues with the apartment itself. I had mentioned before that it appeared to be really clean. And part of me was impressed with the bit they had about the dog poop thing where they would pick up any dog poop and "dna test it." That never happened and there was literally dog shit everywhere. I watched a neighbor pick up bags of dog poop and take that handful of bags to the leasing office himself because we were tired of all the mess. There was also a point in time, with the damn wash bay, where it just wasn't functional. A few of my husbands things were even stolen while he was in the wash bay. And don't get me started about the "gated community" bit too. We wanted a gated community to feel safer about where we lived. We were moving into a new state and knew NO ONE but that damn gate was always broken because people kept driving through it when it says "timed for one car only." I don't think anyone got in trouble for braking it either. That gate was open 80% of the time that i lived here. Other than those few complaints they really worked with us when it came to our relocation/next duty station. Though a little bit pricier-- it was appreciated.

the management made it appear that we were important during the tour. however, the communication…read morefrom the office is non existent. it's disturbing that you make complaints or share issues with your apartment and they don't care to fix the issues. disappointed is an understatement.

Sycamore Creek Apartments - The Monument Sign

Sycamore Creek Apartments

(7 reviews)

Fleas during the summer, no help from management couldn't even live at my apartment I am paying…read more1,250 for. it was not liveable for my cat or me to be in, I rarely complain about these things but it was just too much especially due to the upstairs neighbors leaving the water running and soaking your entire bathroom and kitchen roof. Caused mold in my apartment, I couldn't stay there again then after repair the apartment smelled like a hardware store... corner upstair neighbors in building 10 mad dog you from their balcony when you drive up , people park in two lanes to tag team a spot for buddies management don't do nothing about. Look away honestly.

DONT LIVE HERE! After moving from the east coast to Texas, I was excited to start a new journey…read moreafter staying with family. I applied here and got more than excited when I obtained the approval. The location and pricing were attractive and located near my child's school. TOTAL SCAM! Well, my excitement didn't last long because after I was approved I received a call from Rachel telling me that I would be charged an additional full months rent with very little explanation. That should have been a sign but I proceeded with the move. After moving into a 2 bedroom, I soon within hours discovered that the unit was outdated and infested with roaches. Once I advised the Gina, I was told that the unit was clean so I literally had to demand out of the lease and for the apartment to be sprayed. I also asked to be moved to a better unit and was initially told by Brittany that they only could offer me a 1 bedroom at the some rate as a 2 bedroom. LIES. After a day I asked to be let out of the lease, again, well out of the air, I was informed that a new updated new unit was available. So I was moved to a corporate suite (for a week, while I waited for my unit) with my 6 year old and had to do all this moving alone, I was told that maintenance couldn't help. I soon learned that the new updated 2 bedroom wasn't actually an upgrade but it was simply cleaner than the ROACH infested unit. Making matters worse, after finally settling into a unit, I learned that the neighbors don't pick up after their dogs so getting to my apartment was nasty and disgusting. I soon faced personally problems and asked out of my lease after only being there for less than a month and was told "no" after all they put me through, they intended to report a lease termination on my credit report. STAY AWAY, the staff present as nice but it's not a good place, it's dirty, people don't pick up after pets, old appliances and is prone to roaches. SCAMMERS!

Us Cibolo - apartments - Updated July 2026

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