Your location…read more Factory Expo Outlet Center 5757 S Palo Verde Rd, Tucson, AZ 85706 Mobile home dealer Brenda Martinez 1244 points 17 minutes agoI am editing my previous review as we have a new Sales Rep, Bob Beltz. We started this venture almost 2yrs ago and are now finally able to actually proceed and purchase our home. I always say things happen the way they are supposed to; and I know Bob was meant to be our guy! I am going to try and express how grateful my family is for this company and Bob. This is a whole new experience for us as we have never moved. I have relied on Bob to help and he has gone above and beyond to help us and make this happen for us as smoothly as possible. I have to say it hasn't been smooth, and Bob has been there for us 100% ! He helped us design the home we needed for our daughter who has special needs. I could write a book on this process and Bob would be in every chapter! Trust me you can't go wrong with this company, and Definitely with Bob Beltz! He is know as Denver Bob to my family, (long story too! ) Joe, Brenda & Tiffany Martinez.

I started my home journey in March 2026; Nate Hilton is the salesperson that I have been working…read morewith. I was very hesitant to work with him and the factory due to the distance. I like in person interactions when making large purchases. This is supposed to be my forever home and it's taking a turn for the worse. I also dislike salespeople in general; I firmly believe that they are snakes and only in it for themselves. Nate at first seem to be looking out for my best interest, constantly taking my calls, returning my emails and texts. At one point in the very beginning, I had his personal cell number but then when I started signing my life away, he texts me and said only to call him on his work number. I met him in person and shook his hand, not knowing and not noticing some unethical things he did. He made empty promises and of course it was verbal so by law it doesn't matter and that's how these snakes work. He verbally told me the house if I purchase can be built in two months. He verbally stated any deposits were always refunded and no pressure to continue to do business with Factory Expo if I became dissatisfied, and he verablly stated once I placed my deposit the home building could be started! In March the Docusign I signed stated my deposit was refundable! I went ahead a chose The Renoville by Cavco, he recently called me in June saying I needed to sign the Docusign due to it being expired and the only change was putting a new date on it! Little did I know because I was stupid in believing Nate, that he changed the conditions of the agreement. I had complete faith that he had my best interest at heart! Now that I went back to look at the agreements I seen what he did because I took him at his word. He gladly took my money knowing I was not going to get the home in two months. I pushed him to call the dealer to start the build and then he pushed for permits which he knew would take a long time. I didn't! But he did! He refused to push the builder to start building my home with 25k in his pocket! Then In July I finally get the permit, and he tried to push another docusign without a call or a text, saying notice of completion would be November! Nate is not incompetent, he knew I was not going to find that acceptable. Now he is telling me I am only subject to certain homes due to my loan condition and how fast I want it. I spoke to him about possibly cancelling and he hits me with the updated docusign that he stated was only updated for the DATE, and another updated docusign that was only updated for the YEAR of the manufacture home changing from 2026 to 2027! Now that I am trying to move quickly on something else, he is lacking response time to emails and phone calls. I spoke to Steve the manager supposedly and instead of helping he basically stated I needed to wait for Nate. I find this company to be doing unethical practices with lies and deceiving the client.

I have recently had the pleasure ONCE AGAIN of working with a Graham agent...this time Marti…read moreGraham. He helped market and sell my mobile home in Swan Lake. He was very attentive, and professional. Within a short time he put together a solid sale and made for a happy buyer AND seller! He even did extra duty, as I moved out of state and needed a watchful eye on the property, also he met a thrift store on site to pick up donated furniture. I am confident in working with the Graham agents...and will again if I am ever in the market for buying or selling. Believe me....I have experienced other mobile home sales companies, and there truly is no comparison!

Marty Graham went so far out of the ordinary way as to be astounding. He made not only the purchase…read moreof our new home easy but he also helped with the trials of moving and getting adjusted. His mother, who is also part of the business, was equally helpful and as personally delightful. Seriously, they not only make it to the top of my helpful companies list but also to the leaderboard of favorite people.

These people refused to help me because I don't need financing and I'm on disability. I can buy…read moresomething outright once I sale my home in a different state. I was told by Venice that I should "just stay put" and not move because I don't need a bank basically. I was talked to as if I was a child who needed financial counseling! I'm in a vulnerable position being disabled and just going through a divorce after 30 years of marriage. I have to move but obviously these guys are not the right choice for help. I just feel horrible and like giving up after talking with this company, specifically Venice. I wish I could just buy something and be done instead of being forced to get a loan. Maybe someday I'll find someone who accepts CASH. I just need a home to live in.

My fiancé and I visited there yesterday 7/8/23 after a frustrating visit to another local dealer…read more The manager, Venice immediately made us feel welcomed and at home. This was the 6th manufactured home dealer we have been to and by far the most knowledgeable, upfront and helpful by far. She listened to our needs, immediately knew which layouts would serve out needs and budget. There was no mystery, she laid out pricing and was helpful letting us know what we could add and what we should add. I felt like the process was doable. Also the homes on the lot look nice. The craftsmanship is excellent. On a personal note, the homes are air conditioned so we didn't feel like we had to rush through and get out before heat stroke set in. So we were able to spend more time in the homes looking at the features and discussing things.

I have never seen someone work so hard to NOT sell a house. I was in there all of five minutes and…read moreheard every reason under the sun why it was going to be more trouble than it is worth. All this before they even asked me any questions about what I was looking for. LOL

Disappointed with the lack of professionalism and follow-through. Despite claiming to be…read moreresponsive, I've received little to no communication. My messages to two different "general managers" have gone completely unanswered, and the only email I did receive--from a "manufactured housing specialist"--was an unfinished template with placeholders like "[insert price]" and "[insert timeline]" still left in. My most recent attempt was a month prior and I've heard nothing since, despite me following up. Buying a home is a major decision, and it's frustrating to feel ignored and dismissed when trying to get clear, basic information. If this is the level of communication during the inquiry phase, I'm deeply concerned about what the process would be like after signing a contract.

Be careful with these people, I had a home sold through them and between purchase agreement and…read moreclosing they allowed the buyer to move in without my permission. who then proceeded to lock me out of my property. Not only had I not given permission but I was not informed they had moved in. My husband was handcuffed and almost taken to jail because we tried to get our things from our property. I had not signed closing documents or signed off on title to the home, nor had I received any payment.

From the owner: We are a manufactured home broker, specializing in the sale of pre-owned manufactured homes, most…read moreof which are located in communities. We provide a free, premium listing service as well as buying homes at a fair price for those wanting an immediate sale.

I would no recommend this place not even to my worst enemy!! the staff is rude and disrespectful…read moreespecially the guy who works there ! never in my life have I ever wanted an application to deny me due to the staff ! I would leave this please 0 stars if it were possible!!!! DO NOT LIVE HERE!! Not waste Your money on this place . There is plenty of other noble home places that are more professional And won't treat people like total crap !!

Office people are very rude! Anyone who lives there has the same thoughts. After many years of…read moreliving here they are the only reason it's no longer peaceful and will be moving away soon! I don't recommend anyone Hispanic to live here. Clearly Ron is condescending and racist. They can't communicate without being aggressive if they even answer or call back after many voicemails. Trying to get an appointment is impossible and the office doors are always locked for any kind of walk ins. No one is ever there during office hours no cars and no answer from anyone inside.

When I first moved here it seemed like an ok place. Soon after the park was under new management…read morethat is inexperienced and the place has gone to hell. Management never answers the phone, grounds are not kept up, summertime and pool is closed, children run wild in the park, cars speed through the park, corporate does not reply to concerns. Management also gets rent money and does not post it to your account and then serves you with late payment / eviction notice. *****Buyer beware***** Giving this place 1 star only because I can't rate it no star!

I attempted to negotiate purchase of a home. After submitting all the paperwork for financing of…read moresaid trailer, I was informed that it was not ready for occupancy, and in fact that many things one would assume come standard with a property (such as major appliances like a REFRIGERATOR or STOVE) were not noted as not being offered with it. I come to find out, five days AFTER I needed to be out of my previous rental (which I managed to negotiate an extension of) that the entire unit's flooring needed to be redone, and that as of yet they had no ETA on WHEN that would be done. After this, and the management PROMISING to contact me the next day to keep me updated with a timeline, I then did not hear a single thing from them until 13 DAYS AFTER that date. Unacceptable. The property should never have been listed for sale in the first place if it wasn't in condition to be sold, and it's amenities (or lack thereof) should have been made plain up front.

DON'T USE THIS COMPANY! They lied from start to finish - one example is their ad stating "move-in…read moreready" and "new". "New" to them means replaced in the last year or so, NOT Brand New. After we purchased and moved in, a couple of new neighbors who also used Harris to buy their mobile said they also were cheated and lied to. Harris seems to have a bad reputation in this park, and probably many other parks in Tucson. David Hopkins, the "home inspector" that real estate broker Allen and Stevie Herman recommended and we hired, kept information from us in order to make the sale. Inspector did NOT tell us about the: Active termite infestation, previous kitchen fire, water leaking underneath the home, dryer exhaust vent hanging loose underneath the home in the wet dirt and bugs (not vented properly to the outside of the home), much insulation hanging loose underneath the home, rusted plumbing piping coming into the home, and many "soft spots" in the flooring throughout the home. They're CHEATS AND LIARS. Hire your own Buyer's Agent to be on your side during the purchase. DON'T TRUST the crooks at Harris Mobile Home Sales or any of their so-called "home inspectors."

Listed a Mobile home with Harris mobile homes sale in Tucson Arizona, Signed a 6 month contract…read moreNEVER SHOWED it ONCE in the 6 MONTHS,