I don't normally use this post office since it's not my local one, but I stopped in to mail a few…read moreitems. The staff was friendly, welcoming, and very helpful. They made the process quick and easy, and I really appreciated the great customer service. If I'm ever in the area again, I wouldn't hesitate to use this location.

I've always had a great experience at this post office. The staff is friendly, professional, and…read moreworks hard to help customers as quickly as possible. Even when it gets busy, they stay courteous and keep things moving. It's clear they care about providing good service, and I appreciate the effort they put in every day. Thank you to the team for all that you do!

I want to recognize Mark for the exceptional customer service he provided. A package of mine was…read moremarked as delivered, but it had actually been delivered to the wrong address. Mark went above and beyond to help get the situation resolved. He followed up with the carrier and supervisor, stayed on top of the issue, and didn't stop until my package was located and returned to me. What impressed me most was how seriously he took the situation and how determined he was to make sure it was corrected. It would have been very easy to simply tell me the package showed as delivered and leave it at that, but Mark took the extra time and effort to actually find out what happened and get it back to me. I am incredibly appreciative of his persistence, professionalism, and willingness to go the extra mile. Employees like Mark are what excellent customer service is all about. Thank you, Mark!

There is absolutely no parking spots open at any time of day. Wish the Goodyear City Council would…read moreaddress this instead of more data centers, solar farms and warehouses! The employees are top notch.

Omg, I got UPS mixed up with USPS on my initial review. I had a rough experience at UPS store and…read moreUSPS saved the day. Customer service was top notch, the line moved quickly and efficiently, I got everything taken care of for 1/2 the price. Thank you USPS and sorry if there was any confusion.

Brian is your top guy! I went to pick up an item on hold, and mail from the prior day Sunday, it…read morehadn't been sorted out yet. After 30 min he finally found it, he was so patient and willing to help without it sounding like a burden. For him taking his time on a Monday, I'm taking the time to commend him. They said, I typical am served by an older lady who is not the nicest. I've also witnessed her be rude to other customers. So I always hope I am not called by her to be honest. Brian makes up for the not so nice review on her.

Lots of new staff. Efficient and courteous. Went about 10:30 a.m. and was in and out.read more

Package got sent out December last year 2025 just arrived back into USA in sept 2026. got all the…read moreway back to queen creek now the package has disappeared. They marked it returned to sender but I'm the sender. Package was stolen from someone inside this post office

You can't get better service from the clerks to the carriers. Always asking how they can help. I…read morehave not ever experience this kind of service from any Post Office before. I worked for them in several areas around Arizona. Keep up the good work! I wish you could get an accommodation.

Self service kiosk genuinely never works. I went three days in a row and it couldn't scan anything…read moreor get labels. The Mail Drop is consistently stuck. Not to mention they lost one of my packages.

5.22.26 - been going to this post office location for many years and haven't had any issues yet. It…read morecan get pretty busy at times but there are plenty of parking spaces. The employees here have always been nice and helpful. If you're needing help from one of their associates though, prepare to wait in line. It can get pretty long and take a while to get through. Luckily, the majority of the time I just drop off and then I'm out of there in a minute or less. I love that I can just print out my labels at home and drop them into the package drop box in the wall. Quick, easy, and no lines!

USPS Fact: Zip codes, proposed in 1944 and implemented in 1963, were created by the USPS. The USPS…read moreintroduced ZIP codes in 1963 to streamline mail delivery and sorting. And no matter how difficult, the USPS must deliver to every U.S. address. Gone are the days of long dreaded lines to the counter and hello to self-serve kiosks. This USPS location has two self-service kiosks even. Parking is plentiful and this office is open 24/7 for self-serve so you never have to worry about it being too late to send out whatever you need to send, unless you need an attendant (check Post Office hours). This is my go-to Post Office. Drive-up mailboxes, P.O. boxes to rent, and boxes provided for your Priority Mail inside.

Never been to this post office before, but I had no choice as it's the closest one near work…read more Popped in during lunch to send off a little surprise to a good friend on the East Coast. There's a little gas station that's closer to me, but the USPS drop off inside didn't have the small priority boxes. This is a pretty large post office. There are tons of P.O. boxes. They did have self-service machine where you can handle most transactions yourself, but I was disappointed that the send package option was not currently working. That's pretty much the only reason I dropped a star. Rich seemed to be the only employee working the counter at the time, but he was quick and got us out in no time. There were 5 of us in line. When it was my turn, he asked the usual questions about the box I was mailing (any liquids perishables, etc.) and then asked if I wanted to purchase a book of stamps. I politely declined but was curious to know how much a single stamp is nowadays (I haven't sent snail mail in a loooooong time)!! He said the current rate is $.78 per stamp and that there's talk about the price hiking up to ninety-something cents in the future. Yikes!!! I remember when they were a quarter each!! My, how times have changed... Anyway, I'd definitely return to this Scottsdale location. There's a good size parking lot outside although I can imagine it getting packed during the holidays. 4 solid stars!

If you have a problem go in because you'll never be able to get a representative on the phone. Get…read morethere before they close because sometimes they are rude and won't help you. Also bring your own tape or you will have to purchase tape to use

This is my favorite US Post Office location in Scottsdale. After too many instances of standing in…read moreline for 30+ minutes at the Scottsdale Airpark location, I have decided to make this my Post Office of choice, even though it's further from my house. The staff at this Post Office are friendly, efficient, and knowledgeable. The line, which is typically short at this location, moves quickly. There is plenty of parking. There is also a machine that you can use after hours to buy stamps, weigh packages, etc.

I popped in again to mail a few books out again had wonderful customer service by Erik who went…read moreabove and beyond to make things easy. I showed up around 11:30 on a Saturday and there was only one person online so I was in and out in just a few minutes. I super appreciate the media discount for shipping books!