So happy to have found this clean well managed laundry. It is in a small mall with grocery and…read morerestaurant next door. You can park directly in front of laundromat. It is very very clean and you ask the attendant for the key to the restroom insuring it is for clients only They have different levels of wash machines from 20 to 65 lbs. The smallest was $4 which I felt a little steep but then realized the machines worked so well you saved money when drying. My towels were dry in 21 minutes or 75 cents. There are good clean wheeled carts a plenty. The manager was there to help and they will also do your laundry for you. They have an active change machine and ATM or an app you can use Lots of clean folding space as well

Clean, lots of washers/dryers. Staff on site. Seating available as well as the use of carts and…read morefolding tables. The large washers are very expensive, but off set by the cheap dryers. I liked the ability to pay without using quarters also! Very easy to set up on the Pay Range app. No water basin on site, but the opportunity to buy lots of cleaning products was.

My dryer needed to be repaired and it took me several weeks to find the time to make that happen so…read moreI needed a laundromat that did wash and fold. What nice people! What a clean place! What a useful set of opening hours! I am glad to have my dryer back again, but I almost wish I didn't because it's actually easier (more expensive, though - about $20 or $25 for a week's worth of linens, towels, etc.) than doing it myself. About the cost: that is really quite reasonable. I do not know what other similar services cost, but I thought the price was fair enough. Need a laundromat to do your own laundry or have someone do it for you? This is the place.

Wavemax looked like a good clean place. I didn't stay because it requires buying a $5.00 min card…read morebut 1 load is $3.25 The attendant was nice and told m o could download the app. I told her I jus want to pay with quarters or use my cc I left and found a place up the road for 2.50

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

FORCES YOU TO SPEND MINIMUM $10.00 TO LOAD YOUR CARD FROM YOUR DEBIT/CREDIT…read more If you just need to do ONE load maybe 2, look elsewhere. This place is a rip off. On top of the fact you make me spend minimum $10 to load the pay card, you charge ME for the processing fee? This place was better before all this BS was introduced.

Affordable convenient laundry open 24 hours. Variety of machines from regular top loaders to those…read moreindustrial giant front loaders and even those new UV sanitizer machines. Everything in good working order and clean. Location a little out of the way; no coins or change accepted, you must use a laundry card which is $3 to purchase (the actual card) plus the money you load on it to do your laundry; you must load $10 minimum which kinda is a pain if you don't use all the funds (I usually end up with a dollar or two leftover). Friendly and helpful attendants/staff; friendly normal and polite patrons; no one trying to steal your laundry or your car or selling drugs outside or trying to hustle you like at other laundrymats lol. Great place, I would recommend.

I took 2 cotton and poly place mats in for dry cleaning. First, there is very limited parking…read more The clerk did not give a price for the dry cleaning . I almost fainted when I got a bill for over $25. Clerk indicated that there was no available manager at any time today. She also indicated that prices are given ONLY ON REQUEST. No wonder! I will not be back to Shaffer. Therebis another cleaner across the street. I stopped there on my way home. NEARLY $10 LESS for dry cleaning the mats. Stay away from Shaffer. Yeesh!

I brought my mother of the bride dress to be pressed. It came back to me with 2 large stains. I had…read moreto purchase another dress. I do not recommend this business

Do not go anywhere else for your dry cleaning needs. Amazing customer service and great staff and…read moreowners. They are the absolute best. Thank you for the customer service.

I had a custom made shirt that I needed laundered and pressed. Used their app to set up pick up and…read moredelivery. I couldn't be more pleased. They took care of my shirt for less than$3 and I added a silk tie to be cleaned for just $6. The Shaffer driver picked up my items promptly at the time specified in the app. When they were dropped off the included a very nice laundry bag for future pickups. Highly recommended!

I was impressed with friendly customer service and my items were pressed well. I also thought…read moreprices fair and reasonable.

Was using them for about four years clothes started shrinking. I do not recommend this service to…read moreanybody.

Had this company do a move out clean. We did not see the house until 1 week after they did their…read moreservice. they originally sent overall photos which made the house appear to be cleaned. We finally got down to the house after they finished cleaning. There are streaks all over the floor, water stains left on the fireplace, dirt and marks still on the tiles, tub marks near the drain, and numerous other issues. I understand people mess up, but when people pay you for a service, it needs to be completed. Then not answering the phone for multiple days or returning text messages to get the job fixed. Finally get a hold of Patti and they say they can get someone in last Thursday at 430pm. Thursday comes around, no one showed up to the house, no response via phone call or text message. If you make a mistake as a business correct it and move on. I was not asking for a refund or if the job cost more, talk to me about it. Would not recommend this company due to their unprofessionalism. I will be moving forward to get the money I paid for this service back and having this go against their business license.

From the owner: Good Day Tucson! We are a Family owned Cleaning Service Business that serves ALL of local Tucson…read more We specialize in Deep interior Cleaning, Springs Cleaning, and we also specialize in Catering to our Elderly. Our company will assure you that we will go Above and Beyond to excel your expectations. Our services includes, Laundry, Shower Cleaning, Tile/Hardwood Floor Cleaning, Dusting, Glass Cleaning, Vacuuming, Dish Washing, and Trash pick-up. Call and book now 5204990855 Patti or 5202474093 mista . God Bless u all

Dropped off a sweater that I thought they had drycleaned and it was a terrible job. I was wrong it…read morewas another dry cleaner and I will review them separately. BUT when I left the sweater for the manager to look over it was hung on a hanger, no creases. When I got it back it was crammed into a small plastic bag and the bag was hanging from the hanger. It's all full of impossible creases that won't hang out. So now I have to pay to have it dry cleaned, of course they offered to do it (and charge full amount). Are you kidding me! You crumbled it up into a ball and want me to pay you to dry cleaned it. That treatment (by a manager no less) tells me to stay far far away. They obviously don't care about quality garments!

great service and the person who pick up laundry is always so nice and helpful…read more thank you