They are rude! Only one time I was greeted by one nice man. I had to go every week to pickup our mail because our mailbox was broken. Good thing our mailbox is fixed now! Whew! Hopefully I don't have to go back anytime soon. :'| read more

This U.S. Post Office location is where you go to pick up the mail that you have put on Vacation Hold. No retail services provided at this branch. The office is very small. During Covid times, they only allowed 2 folks inside. Everyone else has to wait outside. Last time I was here, I waited almost 40 minutes. Fortunately, I had nothing else to do so I caught up on my e-mail and other correspondence. There was only one staff member assisting, but the guy was professional and courteous. Even though the wait can be long once in awhile, I still prefer going to this little spot to pick up my mail. Would be nice if they remodeled this office, though., read more

US Post Office - This place needs a makeover. - Post Offices Near Me - Bakersfield, California

Our mailboxes have been broken for almost two months now, we have to go get our mail from dole court, which they seem to always lose our mail and then they want to tell us they are short staff so all our mail is in a big bucket waiting to be sorted. Fix the damn mailboxes read more

US Post Office - Post Offices Near Me - Bakersfield, California

Zero stars if I could. My package was left outside a closed business, on a busy street in a bad part of town. Wtf is USPS thinking?!

Their delivery drivers consistently fail to deliver my packages saying my place is "closed" and I have to drive over to this godforsaken office. They basically put that in when the drivers don't feel like finishing their routes. This facility is the worst. read more

How does this even happen, it's sad and unprofessional. You can tell the key is clearly bent yet my mailman thought I would be able to get my package out with this?? Imagine my disappointment when I opened my mailbox and saw this crooked key read more

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I had a package not delivered because I forgot to put an apartment number so I call immediately after I missed them which is an hour or two the lady says they will open an investigation and not send it back out the next day I get an email saying returned to the sender after a 40 minute phone call for nothing, so I call them the next day 30 minutes after they open I do the whole online ordeal then ask to speak to a representative just to reinstate I would be more then happy to come pick it up or have it redelivered they don't answer the phone. Crappy service and what is going on? Do they not communicate I put the request in the day of hours after missed delivery then 2 hours after the call to send back to sender? Now I have to wait again for the package. 0 stars out of 5. read more

Now when it come to USPS it is hard to find friendly folks that wait on you. But every time I come in here these gals are so so nice! I usually come in on Saturday to drop off my priority mail packages because I usually forget to schedule a home pickup and they are open until 2pm and everyone else in town is open until 1pm. And they are always happy to take your packages greet you with a smile and tell you to have a nice day!! You don't even get that at the regular post office when you go in there. So if you don't know about this little hidden gem just off of snow road and golden state road you might just need to check it out. read more

US Post Office - Outside - Post Offices Near Me - Bakersfield, California

Whoever is sorting and delivering our mail is absolutely incompetent. We have lived at our address for 6 months now and have had TONS of packages and mail delivered to the wrong address. It's being delivered to the same house that has the same NUMBERS as us, but a totally different street name. It's frustrating!!! Luckily the girl who keeps getting our stuff delivers it to us. However she only checks her mail a couple times a week. I just had some vitamins "delivered" in a parcel locker (We didn't get the key, so I'm sure the same girl did) in 100+ degree weather - who knows how long they are going to sit in the parcel locker and melt together and degrade before we receive them. I have never had such horrible service from USPS mail delivery. read more

Worst location ever! They only answer 1% of their calls and promptly hang up. You often hear them laughing as they do so b/c apparently this is a game to them. They don't notify you when they hold your mail after your community cluster boxes are allegedly vandalized. They also lie and say your mail was delivered to the correct address when it clearly isn't. Had several packages due today that weren't delivered and online it states they weren't able to do so. There is nothing wrong with the cluster boxes and they could have also delivered to my house. Tried calling multiple times to no avail. Check out the Google reviews as well. Everyone agrees this location and their staff are trash! read more

I have been getting mail here for years. Now that I'm trying to get important stuff, it is all of a sudden undeliverable. I have been trying to get them to delivery it for almost 3 months now. I had to have the company resend 3 times. Now I'm going to have to make a call and have them send it for a 4th time. read more

They refuse to answer their phone. It just rings and rings then cuts off. Our mailboxes in Riverlakes have been "broken" for a month now. I have no idea how to get my packages. read more

i personally really like this post office its my go to to drop off all of my packages and i think the employees are really nice, polite, and efficient! they do great work they have been nothing but helpful and have made above and beyond effort to do their jobs well! i dole ct usps read more

Worst post office in Bakersfield. If there was a way I would change it but obviously we can not. Unprofessional staff and what they say goes. If your not receiving your mail then they probably just have a bin with all of your mail because they forbid you get busy and skip one day of receiving your mail. read more

If could give it zero stars, I would. Had my mailbox broken so they couldn't deliver mail to my house. I go to this office once a week to pick up my own mail and they can't even sort out my letters once a damn week. Guy tells me to come back tomorrow. This is after waiting in line for 20 mins. read more

The entire management needs to go. Replace them all. I have dealt with each and everyone and they don't give crap about their customer service. Luis laughs at me and hangs up the phone. Erika keeps me on hold so she doesn't have to talk to me. Went in the office and wait for her. She said 5min... 20min went by and asked about her, they came back and told me she left... WTF IS WRONG WITH THIS PLACE!!??? I am going to start calling Washington headquarters until this establishment has been replaced!! read more

I can't believe the delivery people leave about 8:00 in the morning and we don't get out mail until 7:00 or later! Unheard of! Deliveries that late! THEY SAY DON'T LEAVE YOUR MAIL OVERNIGHT BUR WE DON'T GET IT UNTIL LATE!!!!!!! This has always been late but in the last 6 months it's ridiculous!!!!! read more

I worked there starting October till June. Good job great people great managers. Hard work.

This specific N/W area Postman delivers large box and puts it directly in front of the screen door so you can't open the door to get it. Now tell me if anyone thinks that makes any sense! It's on my Ring and this was intentional. Your employees maybe aren't happy people and showing their frustration out on customers. Not nice. read more

I get informed delivery. I am waiting on a financial aid check. The carrier was super late, rude, and informed me she didn't know where the check was. I have lost several checks through this postal office. Horrible, service, I have other mail coming if I don't get my check by Monday I am going to go there and file an official complaint. The worst carriers and post office in Bakersfield! read more

This is the post office location where you pick up any mail that you've "put on hold" while out on extended vacation or away from your residence. Once you arrive, get in line and within 10 min you're out the door w/ your stash of mail that's been put on hold. Convenient. read more

Any time you come to this office, expect to standby for at least 15 minutes per customer. Workers are SLOW and incompetent! Hire new management, get a new paint job, and hang a freakin awning! read more

Missed a package at the house with no attempted delivery note left and it was sent here. No lines, friendly folks and easy to pick it up. May be my new secret package drop off and pick up spot, well semi-secret now! read more

all people should get there things on line and put the post office out of business do they deserve a raise heck no maybe when they take the time to read the mail they deliver 20 years iv had problems they do nothing they hire people who can not deliver mail i was told one time oh that mailman has been with us for years just wait hes gonna retire soon, so in the mean time i need to chase my mail down thats bakersfield mind set read more

I had specific instructions about delivering my mail since I live in a gated area. They said they were unable to and lost my mail. I had been trying to get ahold of them for about 2 days, finally got a call from them about 5 mins before they closed and couldn't answer because I was at work. I called about 10 times the following day as soon as they opened with no answer at all. So unhelpful and can't get through to anyone. read more

Im sorry but these people deliverd my package to the wrong fucking apartment and they say theres nothing can do about it ... the most messed up part it had all 3 of my daughters christmas gifts in it i am so unhappy very mad and upset with this place people workers and who ever had anything to do with the delivery of my package its upsetting when ur a hard worker single parent and have something like this happen -s coming from me read more

Mail Parcel Locker was broken! I called and I can't get my packages out of the community mail box! Worse! There were mail box theft all over my town and in this area. My mail has been stolen several times!!! I lost money and time. read more

The absolute worst!!! No one answers the phone!! My mail is stuck in the box and the mail lady is not helpful! I'm going to have to take extra time off work and drive to the office which is not close! So inconvenient! read more

I have had good luck with the delivery lady for my apartments (Meadow's) and she's willing to work with me so I get my medication on time. Going in the post office there's always a line no fault of the post office. All the windows had a person helping people and you can tell there doing there best to hurry the check out process while staying friendly. My only complaint is no one ever answers the phone. I have to call the corporate office (1-800 #) and leave a message for someone to call me which takes a day or 2. Frustrating! However, overall happy I know there under staffed and doing there best. Please remember that a cut them a break. They make penny's now compared to the good wages of the 90's. They still work hard and get my mail delivered so I'm Impressed!!! read more

I went to this "Post" Office to mail an envelope they don't mail anything here. Stood in line for a while, noticed the "if it fits, it ships" boxes on the wall and figured that of course they mail stuff here, it's the post office and they have these boxes on the wall. But when I talked with the shrew at the counter she said that those boxes are free. To which I replied, so I pick the boxes up here and have to take them somewhere else to be mailed by the same company who you work for here? What a ridiculous system, no wonder the post office gets shat on all the time. How about, where ever there is a post office, you can mail!? Doesn't that sound right? read more

This is the fourth summer I have put a mail hold on my mail online and they never get it right. After calling the phone number which they never answer I've called for hours and hours they never answer their phone. After calling the 1-800 number and being on hold for over an hour I finally got a customer service number to call area code 661-775-6681 the Consumer complaint department and hopefully I will get some resolution there. read more

Sometimes we go up to 3 days without any mail, our mail lady is so sweet but they still suck lol. I've gotten really important mail that has a deadline a week late it's so inconvenient! read more

I called because I needed help with a package I was expecting that had an error with the address. I spoke with Chris and he was extremely helpful and polite. If you have any questions or need help, Chris is your guy! read more