Lies and says your packages are delivered when they're not!! And they don't answer their telephones…read moreeither.

Will not deliver our Amazon packages to our home, lied and says mailbox if full and we don't even…read morehave one. Worst service ever! They lie.

The guy that had helped me was extremely kind and greeted me nicely! I would go back there again!read more

Delivers to wrong address, quite alot,I made several attempts to find missing packages and was told…read moreby the manager he would let carrier know............that was a fabrication

I cannot leave a good review for when it concerns some of the reasons given for not delivering…read more(some) packages. HOWEVER, the regular mail almost always comes on time and the people at the PostOffice are Great. If you have ordered a large package just expect you may have to take a drive into town....

Athol post office is small but served our community perfectly and I have always had good customer…read moreservice with a smile.

I sent a package to a disabled friend in Sandpoint Idaho. Due to a traumatic brain injury and…read moreseizures he is unable to drive. For some reason, they are holding his package at the post office due to a customer request. The thing is neither one of us made the request and now he's having a hard time getting his package delivered to his home. In fact, he says he hasn't gotten any mail for days and has no idea why. I've tried to call Sandpoint post office a half a dozen times over the past two days and no one ever answers. How is this disabled person who only has a bike supposed to go in and get their package when they live miles and miles away? Terrible customer service and not interested in answering their phones. Makes me wish I could give zero stars.

5 stars for a post office??? I send off a lot of packages and I used to travel around in a RV. So…read moreI've been to A BUNCH. And this is the best. And the reason the employer Ryan. Seriously his positive attitude rubs off on customers and fellow employees. I dont know how the dude does it but give this man a raise.

We frequently get the wrong person's mail in our box. We have had mail that the tracking number…read moresaid was delivered to the post office, but we never got it. They have returned mail to sender that arrived that day, before we got home from work to check it. Many locals complain frequently of similar issues. The staff making these daily mistakes just blame it on the sender instead of trying to do better.

Really poor customer service. They seem to enjoy giving people a hard time. I am getting my mail…read moreout of town even though I live in Spirit Lake.

Stellar customer service. They really go out of their way to try to make sure that customers have…read morea good experience-- even if those "customers" are hundreds of miles away. I don't live in Sandpoint and have never been to the post office there; I live in western Washington. My wife recently ordered a package from a company located in Sandpoint, which our local town's post office (a really horrible one) screwed up-- the local carrier delivered to the wrong addres and then lied about it, and trying to deal with our local post office was a nightmare (they stonewall, they don't answer their phones, they're rude and unhelpful in person). The problem was entirely on this end-- the local office here in WA messed up. It had nothing to do with Sandpoint, there's no reason why Sandpoint's post office needed to be involved at all. However, the company that had sent us the package contacted the postmaster in Sandpoint, and I have to say, I was totally blown away. The Sandpoint postmaster clearly really cared that our package had gone astray (even though it was in no way her fault, and involved a post office hundreds of miles away). She did her best at her end to try to help us, contacting our post office directly (or trying to-- our local office is so awful that she couldn't get anywhere, either, through no fault of her own). This drama went on for the better part of a week, and she engaged with us multiple times, both by phone and by email. This was remarkable. We had no expectation of help from Sandpoint's post office (it wasn't their fault, we figured they weren't involved), but they really took the initiative to try to help us find our package, and also to try to help us get some resolution to the customer-service problems we had at the local office. It was a clear attitude of "if you have a problem with *any* US post office anywhere, then that's *our* problem." Really refreshing to encounter such an attitude these days. I suspect that the fact that Sandpoint's service is so wonderful comes down to the postmaster there. I gather that Sandpoint is a fairly small town, so it may be that the postmaster essentially *is* the post office. If so, all i can say is: Sandpoint is lucky to have her!

This is the Post Office that I use for about 2 years now. It is a nice and clean office. I like the…read moremain blonde dude who is usually working the front desk. Otherwise, there isn't that much special about it and it seems like the price per PO Box has been going up also.. it is quite expensive to rent a small post office box here! So I'm not sure if that is just standard or it depends on where it is you one at.. because I heard Clark fork is cheaper it's only 20 miles apart.. but I can see why the sentiment is much smaller in Clark Fork.

This is the BEST of post offices in the area. Hayden is good too but this is my go to on my errand…read moreroute. I DO NOT recommend the Post Falls location. Tough parking lot, cars race and customer service is poor. Park along side street. Very clean inside. Consistent good customer service. Yesterday one employee came out to help the long line. Employees looked tired but were working smoothly. This review based on well over a dozen visits. 5 stars

I've been waiting on a package that was delayed for over a week. It was scheduled to go out…read moreyesterday when I checked tracking. An hour later the tracking changes to "Held at Post Office, At Customer Request" I email the company and ask them what happened, they emailed me back almost immediately telling me that they did not put a hold on the package. USPS lied, claimed the package was held by the customer. I didn't hold the package. The company didn't hold the package. So who is holding my package? USPS. And this all happens on a Friday so I'm unable to get ahold of anybody at USPS until Monday. USPS is actively being gutted by the Republican party, who actively want to destroy all government agencies and replace them with privatized entities.

Just moved to the area, picked up my mailbox keys, the lady at the counter not only got my new…read moremailbox keys but she also helped me make sure I did my change of address through the USPS which I was thankful and grateful for because I totally forgot about that important detail in all the chaos of moving.

Front staff is usually friendly but service is sub par. Our postal carrier chooses when they want…read moreto deliver packages. We are only 1/8 mile from our mailbox. They leave a note they my package can be picked up on a Saturday..... but the post office ends up being closed on a Saturday....