Things are getting better. Improved customer service and management actually listens and tries to…read moreresolve any problems

This post office has one great employee, but unfortunately the post master here is simply a bully…read moreand the rest of the employees I have dealt with just follow her lead. After purchasing some new vehicles for mail delivery suddenly my mailbox, that has been in the same place for decades, must be moved or as they say turned 90 degrees or my mail will be returned to sender. This post master is aggressive rude and demeaning and seems to be on a power trip. My mailbox can't be simply rotated, I pulled it off the base and it can't be just turned without purchasing a new base or drill or both. The fact that I don't have the spare cash to do this just because their carrier can no longer make the turn to my box seems to make zero difference to them. Their entire attitude has been they don't care it's not their problem and too bad. I have never experienced such abysmal customer service and to receive it from a business funded by my tax dollars is sickening.

Very friendly postal lady working at the counter. I was just passing through to mail a package. I…read morewasn't all that organized and she was very patient and her customer service with not just me with everyone was exceptional. Thank you!

Just a follow up on my previous review. I had a friend send me a letter from Salem to sandy or. It…read moremiraculously took one whole day to get to Sandy Or mailed first class for 46 cents. My priority that cost over ten times as much ( $5.60) took 3 days. Does this make sense? No wonder the postal service is going out of business with their shoddy practices

I love the post office. I got back into hand written letters. It started as a way to be a better…read moreuncle to my niece's. Which led me to realize how much I like writing people. Which led me wanting to start writing in cursive again. Which made me want more people writing back. Which led me to gathering as many addresses of friends and family members I could find. Which led me to remember how much I like the U.S. Post Offices system. Growing up in Sacramento, California, the Pony Express history was pretty common knowledge. I always thought how cool and rough it would be to be a Pony Express rider. Just on a horse riding at top speed for days on end. Never mind bandits or first people shooting at you in random areas along the way. So I enjoy going to different locations and checking out the building. Looking for the dedication plaque. Seeing the services available. This downtown Gresham Post Office has a strange one-way in one-way out parking lot, but it has 2 different drop box locations on site. One is across the street and fills up fast throughout the day. The other drop box is found on your way out of the parking lot by the exit you'll see 2 boxes. This is busy location and sometimes those drop boxes can all be full to the brim but no worries. The lobby is open late. You can drop off mail inside. I came here a couple times during the holidays and the line's were long but they moved along nicely. The employees are all nice and helpful. I may be getting a P.O.Box here soon. They have lots of boxes available.

first off let me unequivocally state that some NICE FOLKS WORK HERE. unfortunately on 12/27 there…read morewas no people there, so I was faced with obtaining postage from their dreaded, ancient, and infamous Self Service Machine. total time invested- about 55 minutes. total payoff: one of two small packages properly labeled and dropped off for mailing. here's how it went, if you are interested. I waited behind a couple of folks, one was mailing two packages and one may have been running an ebay store out of her apartment. 20 minutes later I'm at the machine. package ONE: punch in disclaimers, nothing explosive, etc. it weighed the package. after a minute or so it provided the weight on screen, allowing me to move on to dimensions. it is supposed to automatically read the dimension but it was a slim package so it couldn't read it. so after a few minutes of freeze time, it allowed me to manually punch in the dimensions. then I used the clunky onscreen keyboard to enter recipient name/address, sender name/ address, and 6 minutes later I apparently made it to the end of the process. I hit CONTINUE SHOPPING since I had two packages, a decision I would gravely regret. package TWO: same process, it weighed the item, failed on the auto-dimension feature even though this package was bigger, and i punched in all the info. eventually I Got to the last screen and selected Purchase Postage. it was then I realized that when I previously hit CONTINUE SHOPPING that completely cancelled out my six minutes of hard work I had performed for package ONE. it let me purchase the postage (for package TWO only) and after a few long pauses for drama, it gave me the postage and another long pause for the receipt. package ONE: went back to my first package, starting this whole mess again, disclaimers, etc, but it wouldn't even take the weight of the package this time. backed out. cancelled transaction. started again. scale not working. I decided to call it a day before I became violent. I left with 50% of my packages in the mail and a solemn vow not to ever again try to use any piece of automated electronics that is running on vintage 1990s software.

I've been going to this post office for several years now even though it is somewhat out of the…read moreway, why you ask because of the people that work there!!! I can tell when people are happy with their job, like going to Costco everybody is very pleasant and helpful!!! lately I've been fortunate to have Sherry help me with some questions, she is very knowledgeable and caring !!!!!

I called to get a few questions answered and, boy, did I get answers! The woman on the phone would…read morenot listen to my questions. Instead, each time I tried to ask a question she interrupted me and gave an answer to a question that she thought I would ask. She was very, very bad at anticipating what questions I wanted to ask. In the end I got no useful information and couldn't wait to get away from the clueless and rude person on the other end of the line

Wish they had more clerks on duty. There is 5 spots available, but only 2 clerks helping…read morecustomers. The line can get long like it is now. Oh well, at least the 2 clerks on duty are friendly. I will have to make sure to keep stamps with me so I do not have to go to that long line. Other than that, they are A-Ok.

These quiet people are like my local business partners. As an Ebay store owner, I have to mail and…read moreship a helluva lot of things all over the world! And these magicians at USPS manage to not to lose, break or screw up the wacky valuables I put in their handy FREE shipping boxes. They not only have boxes, if you go online you can have said boxes delivered to your door. You can also have your mailman stop by your house and pick up your packages so your cute lazy ass can stay all bundled up in the house writing yet another compelling listing. Though they aren't the solution for HUGE or super heavy items (not so good there) they are amazing and I am proud of our post office to have delivered every single item I have ever shipped with them in a timely and professional manner. FYI, the line here is sometimes too long at lunch time and near the holidays so I avoid it when possible by having my mailman come to my house. Maybe a big advertising genius needs to revamp the old "going postal" saying & put a positive yet hip spin on it??

always a good experience. simply drop off my packages get them scanned and i get my receipt in less…read morethan 5 minutes! thank you

What a piece of GARGAGE! Missing mail for two days! Absolutely ZERO help! Unreliable All should be…read moreFIRED!!!

I love FedEx! I get all of my flyers, notebooks, if you can be creative FedEx can create it for…read moreyou! Love the people that work here!!

Shelley needs to be retrained. She's the employee being argumentative in the reviews. She's rude…read moreand lacks customer service. Not a good look for fed ex. Never have had problems except for her.

The staff here is super sweet, it seems to be primarily women who get along with each other and are…read morehelpful with customers. I get sticker shock for prices on shipping - but I think that's just how it is these days. The printers seem to be unreliable. It's an easy drop off location for Amazon returns. Small parking lot available.

Save yourself the trip & head to Gresham! We've had multiple…read moreincidents @ this location...so we stopped going here; but we had a last minute order & Decided to give them a shot...BAD IDEA...needless to say they DENIED taking my packages...while the GRESHAM independent location had ZERO ISSUES With my 7 boxes.... Also the rudeness is just uncanny.

I kinda didn't want to write this review and draw attention to this new Post Office location, as it…read moreis very new, and seemingly still undiscovered by the masses. With the loss of the location right next to the airport, having this location open up on the opposite side of 205 is basically just as convenient. Even better, I've been able to just walk in and approach the counter immediately, every time. The place is usually empty, and the attendant on duty must frequently be summoned with the bell out front. No passport services offered here (yet), but they are apparently working on adding this in the future. Other than that, it's your usual post office, so you know what to expect...except the lines. Hopefully it'll stay that way! Also, big shout out to Bing, who (in addition to being the only employee I've seen work here), is very helpful and friendly, even helping me save $10 by on my last mailed package by offering me a cheaper shipping option!