I always have a very pleasant experience at this location. plus, their prices for shipping are far,…read morefar better than UPS or Postal Annex. Needing to return an online order that didn't offer free returns, I was shocked when the Postal Annex gave me a price of $32.50! For an item only worth $80. My next stop was UPS who wanted $24.99. still too much. Decided to go to the US Post Office, which now I realize should have been my first choice, and the gentleman worked with me to find an acceptable delivery timeframe which allowed me to reduce the cost to just under $20 and arrive the return center well within the 30 day limit. The gentleman working was super patient, provided me with several options, and handled the transaction efficiently and with a smile. Parking right out front, provides all the usual services, and on my way home from the gym so very convenient.

15m parking right outside. No line. Helped by a man who seemed like he loved his job. Made it easy…read moreto mail my package and was in and out of there in under 5 minutes.

Helpful staff, stocked with all the usual packing supplies and greeting cards. This is the main…read morePost Office for downtown Portland and it's quite large with lots of parking out front, and a huge area dedicated to P.O. Mailboxes. They have extended hours, staying open until 6:30 in weekenights, rather than the typical 5mor 5:30pm. My only complaint is the 2nd door to enter is soooo heavy and a challenge to push open for those of us with strength and shoulder issues. They should have a handicapped button to enable easy access for those in a wheelchair, and people like me with chronic shoulder issues. There is a ramp out front for those unable to climb the set of 5 steps.

Deeply gross and unprofessional service. Walked in at 4:15 for fingerprinting, clerk shoes me off…read moreto the passport section and says someone will be with me in a minute. At 4:40 the other clerk (who's been right next to her the whole time) finally bother looking over at me and says the passports desk closes at 4 and to come back tomorrow.

I went after 11am and luckily there was only one person in front of me in line…read more I went to drop off my passport application and the lady helping me was friendly and quick to process everything. By the time I left, a really long line had formed and there were only two workers behind the counter I'll try to avoid this location in the future to avoid the line.

The photo taken here was rejected by the Passport Honchos. Set me back several weeks.read more

Dong Lee is a helpful,pleasant and kind employee as was Herb who is now retired. What is NOT COOL…read moreis the owner of the FIVE OAKS who also bought ' the Big Pink'. He has CLOSED the exit to the disabled and elderly. Is that an ADA violation..just asking. Why not build a large desk and hire a guard allowing access not intrusion.Happiness everyone

4 stars for this location only because the older Caucasian man is grumpy and rude. Acted like he…read moreknew everything saying they didn't accept my packages because they say "fedex". This was my first time ever seeing this employee. I ship out packages from here with fedex packaging never with any issues from the younger Asian gentleman who has helped me all the other times. Older Caucasian guy didn't bother to say "hello" when he first saw me, he also assumed I didn't want a receipt I had to ask him to print me one and he seemed unhappy about it. As I grabbed the receipt from him i looked at his name tag and thanked him saying his name. He seemed caught off guard I can't remember his name...I'm not a Karen I swear I just expect decent customer service and like to share my negative experiences...He also asked "what are you doing?" As I was taking photos of my packages to send to my customers.... I'd give this location 5 stars (I live nearby) if I was basing my review on location, cleanliness, and customer service from the younger Chinese guy. Thank you to him for always giving great customer service and very helpful! He deserves a raise, the other guy needs to take some notes from him.

Not sure why so many negative reviews. This small post office services the downtown neighborhood…read moreand businesses across from Tom McCall Park on the waterfront. Yes, to get there if driving you have to navigate one way streets, but most are locals and walk. if driving, come down SW 1st and park right out front in the 15 minute spot. I've been utilizing this post office for years and the staff is always friendly and helpful. When I ask for the lowest price on return packages, they check various options without hesitation. While I've never used their passport services, which seems to be where issues are, I have bought supplies and sent out multiple packages, purchased holiday stamps and visit here to return prepaid packages - all with no issue and friendly service.

The rudest staff members not recommended for passport appointments No customer service at all the…read moreway they speak with customer is way rude.

I am grateful for the timely and comprehensive help I receives from SJ at passport services today…read more Both postal workers on duty today moved the mailing and passport lines so quickly. It was truly refreshing! Thank you. :)

The clerk was kind, cheerful, and efficient. I have always been impressed with how enjoyable U.S…read more postal clerks are to work with. Parking was easy.

Convenient for dropping off packages that are are labeled, but unlike many other stores, they won't…read moreprint a label from a QR code. If they added this service which has become the standard and would make them on par with others, I would give them 5 stars. That being said, they offer fax, notary, printing and passport services in addition to shipping. The small space is packed with shipping supplies, stationary, cards - you have to navigate your way around - making it feel smaller than it is. Located right on NE Broadway in the heart of Irvington, you can typically find a parking spot right out front, especially now that the city has reengineered the street creating more parking spots.

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

This hidden store (near forever 21) has everything you need to send out your package and is cheaper…read morethan the USPS. Friendlier too. No wait.

This place sucks. If you go over there, often package in hand, you'll find the gate closed and no…read moreone there regardless of what day it is. They have PO Boxes in there...I don't know why anyone would get a box in a place that is more likely than not to be closed. I mean who runs a business that they just open whenever they feel like it. Ridiculous!

These ladies are the essential addition to our business…read more They have been our consistent & reliable shipping partners for years. Highly recommended!

We have rented a box here for over one year. The online service is pretty convenient. But recently…read moreElizabeth (the owner) went above and beyond in customer service. Some mail had been missed in the box when we came in to collect it. When we reached out, Elizabeth checked, came in after hours, found it, and made it right, staying late so we could get it in time. This is the exact kind of personal service that makes a small business one you can count on. Thanks!