Cristina took such great care of me! Shipped a bday gift to my Mom & also picked up engagement ring…read morefor my partner! Win win!

On December 14th I had my mother head to this Fedex location on 161 meister ave, branchburg, nj to…read morepick up a package that was under my name after they did not process my request to delivery the package to the original address. Upon my mother getting there, the person who opened the store the morning of the 14th was extremely rude to my mother and unwilling to help whatsoever. In New Jersey apparently, the dmv does not send you a new drivers license if you move (they keep the same old address) and just update the address on their systems. Instead of explaining this to my mother and letting her know that she could also bring a bill, she very rudely started to yell at my mother letting her know that I would need to be there personally to pick it up with my ID. I am currently out of town and am not able to be present that is why I originally cancelled the request to have this package being held at the fedex location. The way fedex has handled this situation as a whole. From not cancelling my hold request and delivering this package to the original address to completely disrespecting my mother at the 161 meister ave, branchburg, nj fedex location. I don't ever write reviews but this person should certainly not be working in customer service ever again unless this is the type of people Fedex is okay with employing. Instead of being helpful and letting my mother know all she had to do was provide a bill, she decided to completely ignore her and belittle her. Extremely rude service. My mother had to drive 45 minutes just to be sent away in a matter of seconds. I hope this person is dealt with immediately and given a course on customer service and simple etiquette. I will make sure to put this review everywhere until something is done about this situation.

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it…read morebetter and faster than expected. Everything arrived in EXCELLENT condition. They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can't overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment. I wish someone had written a review on Yelp! before I found them, it would have put my mind at ease but I really had nothing to worry about. They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday. Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all. Then the guys dealing with my paperwork and the timing of my delivery were equally as nice. I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment!! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!! They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming. If I ever move back east, I want these guys to take care of my move. Thank you!!!!! Thank you!!!!! Thank you!!!!!

I never have a problem with this location. Everyone is friendly and helpful. It's convenient, but I…read moredo wish they opened at 8:30 like most other stores

This is my second visit to this UPS Store location, and unfortunately, it confirmed my first…read moreimpression. The first time I came in, they tried to charge me $2.50 just to print a return label, which already felt excessive. Today was even more frustrating. My Amazon return was already packed in the original box it came in, but because one small flap wasn't taped down, they insisted it wasn't acceptable and wanted to charge me an additional $2 just to tape it. It feels like they nickel-and-dime customers for the smallest things rather than providing basic service. This kind of treatment is incredibly frustrating and comes across as poor customer service. On top of that, the employees were very dismissive and came across as unhappy to be there. The overall attitude made the experience even more unpleasant and unwelcoming. I would not recommend this location to anyone and will definitely be taking my business elsewhere.

This UPS location has consistently exceeded my expectations!…read more The staff in-store are professional, friendly, and go above and beyond to ensure customer satisfaction. I've also used their packaging services, and they always handle my items with care, ensuring everything is securely packed. Whether it's for personal shipments or business needs, UPS has become my go-to service provider. This location has become a favorite of mine as it is on my way home from work and great for returns when I don't get to my home UPS location before they close. UPS still has lower pricing than other courier services and the USPS which I greatly prefer.

Called to request status and information on a UPS package being delivered to this location, via…read moreUPS. The individual that answered stated they had no capacity to track their companies own packages and the status of the package that has a UPS tracking number. Immediately after delivering that information the individual hung up without any further follow up or allowing me to ask another question. Incredibly poor customer service.

Very pleasant employees, clean and organized interior, open and easily navigatable layout.read more

Great people who deliver with great service! If you ever need something to be delivered I would…read moregive this company a try.

From the owner: Our strong service commitment has allowed us to place special emphasis on the following specialized…read morefields: - Fine Art & Collectibles - Medical Research - Ship Spares - Textiles - International Specialty Food Products - Valuable & Vulnerable Items - Dangerous goods At DTD we are very much aware that our "Specialized Services" have grown from our exacting service commitment to our general cargo customers. Our general cargo customers are handled with the same 'white glove' treatment received by all of our clients; a truly unique approach in the industry today. We continue to specialize in all DOMESTIC and WORLDWIDE Forwarding, offering our clients: - Air & Trucking to all US and Canadian points - International Air, direct and consolidated services - International Ocean, full container (FCL) & less than full container (LCL) Our forwarding services are offered in every major US port and at over 40 locations in 26 countries worldwide. Our US Customs Brokerage service is also offered in every US port. We stand prepared to address all of a client's transport and logistics requirements on a global basis.

The customer service I received was very pleasant. There was a middle-aged male who helped me. His…read morename might be Ken, who has the gift of making people smile. I was ordering a passport after losing my old one, and he went the extra mile to make sure I had everything done correctly. He also gave me an estimate of when I should expect my passport and I received it in just 3 weeks using expedited service! Thank you for your service!

Love our Raritan mail person Kim! She's the best and so is the service and the entire staff in…read moreRaritan boro PO