This is my second visit to this UPS Store location, and unfortunately, it confirmed my first…read moreimpression. The first time I came in, they tried to charge me $2.50 just to print a return label, which already felt excessive. Today was even more frustrating. My Amazon return was already packed in the original box it came in, but because one small flap wasn't taped down, they insisted it wasn't acceptable and wanted to charge me an additional $2 just to tape it. It feels like they nickel-and-dime customers for the smallest things rather than providing basic service. This kind of treatment is incredibly frustrating and comes across as poor customer service. On top of that, the employees were very dismissive and came across as unhappy to be there. The overall attitude made the experience even more unpleasant and unwelcoming. I would not recommend this location to anyone and will definitely be taking my business elsewhere.

I never have a problem with this location. Everyone is friendly and helpful. It's convenient, but I…read moredo wish they opened at 8:30 like most other stores

OMG...this place is ridiculous. If you can get thru the stench inside from Indian food or burning…read morecandles, the service is OK. SO inappropriate!

Pros : Exactly the other review ! Stop eating in the office…read more! Smells like a hot day at the diner w/ Electricity broken Over charges sometimes weight of boxes Someone Keeps ripping off the post of events and services on the wall when you walk in! Cons : Convenient

I have gone there 3 times this week and the place is closed. No sign, just dark. Also, when did…read morethey lock up the drop box?

If I can rate it a 0 I would, they've lost my mail when I did an address change, horrible serviceread more

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it…read morebetter and faster than expected. Everything arrived in EXCELLENT condition. They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can't overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment. I wish someone had written a review on Yelp! before I found them, it would have put my mind at ease but I really had nothing to worry about. They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday. Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all. Then the guys dealing with my paperwork and the timing of my delivery were equally as nice. I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment!! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!! They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming. If I ever move back east, I want these guys to take care of my move. Thank you!!!!! Thank you!!!!! Thank you!!!!!

I haven't really used them much...I haven't really had to...but when I have, I've liked the…read moreservice. I don't dispute the validity of the 1-star (or less) reviews, but luckily that hasn't been my own experience. A few years ago, I had to fax documents over to a potential employer, and I chose to use the Staples store in Chester, NJ. My experience there was an exercise in frustration, and it was expensive to boot (I left a 2-star review on Yelp; they subsequently closed-- not that I take any pleasure in that, but it came as no big surprise...and I'm sure my 2-star review had nothing to do with it!). Pissed off, exasperated, I decided to use the UPS Store instead. The store clerk quickly and efficiently faxed my documents over to where they needed to go, and it was substantially less expensive than the Staples had been. A week or so ago, I ordered a photo album from Amazon for $30. It arrived quickly, minus the pages necessary to mount photos. Sort of comparable to ordering a record album with no actual record inside. In order to get a refund, I was told to print out the "refund" page they sent to me, take it over to the nearest UPS store, and they would process my refund. Seemed like a cumbersome, annoying way for me to get my money back for their f*ck-up, but I didn't have the patience or time to dispute the procedure with Amazon (although my Yelp entries don't always indicate it, I DO have a life), and I don't have enough discretionary income that I can just kiss off $30. So...I printed out the page, and brought it to this UPS store, which is not far from where I live, along with the page-less album in its cardboard box. There was a line of 2 or 3 people, but the line moved quickly. Less than 5 minutes after entering the store, the process was completed, and my money had been refunded. They kept the album; I walked out with the empty cardboard box. As I've said, my reasons for utilizing their services are few and far between, but when I've had to utilize said services, I've never had any cause for complaint.

Great service here. All the women how much is & men here are patient and knowledgeable. I want to…read moresay a special shout out to Katie she has waiting on me a few times and she's always calm patient and helpful. thank you.

I want to thank Sarah of Simms Jewelers for offering to drop off my watch to my home in The Hills!…read more This was a very kind act! Thank you! P.S. Love my watch's new battery.

AMAZING Service, selection and merchandising…read more I have only purchased smaller silver goods from them but I do frequent often to look at the GEMS!! This shop is owned and operated by a great local family; they are very attentive and NEVER pushy. They will clean and repair all of your jewelry .. even if you didn't buy it from them. I have also had some pieces appraised here too. Overall .. they are a great local business who have unique pieces that you will NOT find @ the mall or at other chain stores.

Dry cleaning is a commodity service. Drive another block and the service repeats itself. This…read moreobservation is similar to pizza and Chinese food in central New Jersey. What differentiates the good from the bad is service. This location of Plaza Dry Cleaning proves the point. The service provided is terrible. Here is an example of their customer focus: after my dry cleaning were returned well after committed pick up time, (needed to wait as it was an emergency) the attendant attempted to provide 45 pennies as change because the cash draw was "out of silver". This is a simple example of why I would recommend to drive another block and try ANYPLACE else!

Pleasant service. Although a small spaced but got what you need. Ample of parking space. Entrance…read moremight be a blind spot, it is just beside the gas station. See images for reference

This small town post office has significantly deteriorated lately. Customer service the personal…read moretouch has plummeted since Anthony left. The post office used to be friendly and efficient, and now seems robotic and slow.