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    US Post Office

    1.5 (183 reviews)
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    Freeyah-Knycky C.

    With all the care packages I'm ORDERED to send I'm just thankful our post offices are still operational. Definitely essential. Staff though helpful is very curt. I get it. Covid and dealing with the public day in day out can be a bit much for anyone. With that said, they seem to be competent. At least I've had no worries with my transactions. There are five windows available but on each visit only two attendants dealing with us the public. Again, I'm not sure if this is also due to covid-19. Overall I rate them a solid 3 but my extra star is my THANK YOU for their work during this time. The End.

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    6 months ago

    Helpful 2
    Thanks 1
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    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
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    Oh no 1

    4 months ago

    Helpful 0
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    4 months ago

    Opens at 9:00....worker did not arrive until AFTER 9:30. Line wrapped around the inside of the building.

    Helpful 0
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    6 years ago

    Helpful 8
    Thanks 1
    Love this 6
    Oh no 0

    2 years ago

    Helpful 0
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    3 years ago

    If I could give zero stars, I would. Why it takes 15 minutes to pick up a package once approaching the counter, I di

    Helpful 0
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    7 years ago

    Helpful 2
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    Oh no 0
    Photo of Alero B.
    76
    101
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    8 years ago

    Helpful 8
    Thanks 0
    Love this 1
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    2 years ago

    They need a drop box for pre paid packages and mail. I cannot stand in 15-20 minute lines every time I have a prepaid package to drop.

    Helpful 0
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    5 years ago

    Helpful 1
    Thanks 0
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    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
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    Oh no 1

    7 years ago

    Helpful 3
    Thanks 0
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    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
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    11 years ago

    Helpful 18
    Thanks 0
    Love this 0
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    6 years ago

    Helpful 3
    Thanks 0
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    6 years ago

    Helpful 5
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    5 years ago

    Helpful 0
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    Photo of Maya V.
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    6 years ago

    Helpful 0
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    6 years ago

    Helpful 1
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    3 years ago

    Helpful 0
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    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
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    17 years ago

    Helpful 0
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    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
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    6 years ago

    Helpful 0
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    7 years ago

    Helpful 2
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    15 years ago

    Helpful 7
    Thanks 0
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    Photo of Bee P.
    93
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    13 years ago

    Helpful 6
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    13 years ago

    Helpful 6
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    14 years ago

    Helpful 8
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    Love this 1
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    16 years ago

    Helpful 5
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    7 years ago

    Helpful 2
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    11 years ago

    Helpful 5
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    10 years ago

    Helpful 3
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    13 years ago

    Helpful 4
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    Photo of Gus G.
    76
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    12 years ago

    Helpful 4
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    55
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    13 years ago

    Helpful 3
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    12 years ago

    Helpful 3
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    13 years ago

    Helpful 4
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    Photo of Alex C.
    54
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    12 years ago

    Helpful 1
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    Page 1 of 5

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Instead of expecting the doors to open early, I simply dressed for the cold and was comfortable waiting.

    Mentioned in 2 reviews

    Read more highlights

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    USPS Times Plaza Carrier Annex

    USPS Times Plaza Carrier Annex

    (11 reviews)

    Prospect Heights

    Look, we all should know by now that NYC post offices are generally a mess and they are always…read moreunderstaffed. And yes, it's the city and as rude as people feel service workers can be, imagine the rudeness they get from customers all day. This place is small and kind of dingy, but it's good for what it is: a local post office where you can pick up and drop off letters and small packages. The staff here have always been very helpful to me even when I know they are just as tired of having to serve people who are ticked off from waiting in line as we are from waiting in one. This despite the fact that there often seems to be only one or two window associates staffed at a time, which is *not their fault*. (Ever worked customer service alone on a busy shift? IFKYK and if you don't, find out.) You can also wait in line and find understaffing, unclear regulations (again, generally not their fault), and messed-up hours at just about every urban post office, so at least you can do it somewhere close to you (and if you'd rather do it at the P.O. on 9th Street, have at it). Your best bet is to try to get there in the middle part of the day, when they are less busy and you generally won't have to wait. I know it sucks if you have to work and can only get to a post office around the opening or closing time or on Saturdays, but here we are. The staff you see are only the visible faces of an overburdened and underfunded system. Please channel some of this understandably frustrated energy into contacting your representatives and telling them to funnel your tax dollars to useful things like the post office and mass transit rather than the nonsense they're funding now.

    lost 4 of my packages, and told me there is nothing that they can do, and to give it a few days…read more WTF?

    The UPS Store

    The UPS Store

    (103 reviews)

    Cobble Hill

    I visited this UPS store countless times when it was my default drop off spot for Amazon returns…read more It's been about a year since Whole Foods has been designated as my default drop off, but I had the opportunity to drop off my return here since it was heavy. I asked Amazon customer service if UPS could be my drop off to complete this return transaction. Past experience here can be summarized as long lines moving very slowly but more importantly, nasty/impatient customer service. My recent visit was no exception. For one thing, the person behind the counter wouldn't affix the label to the box for whatever reason. Okay so I attached it. No big deal however the other employee behind the counter did so for his customers. Another thing which seemed to bother him was the taping of my box. He said it wasn't taped properly which meant I had to buy a roll of tape (for $8) or pay $1.64 for him to add more tape. Obviously I chose the latter. The problem with this UPS is the overall attitude of some of the staff, same familiar faces. I'm actually glad I go to Whole Foods for Amazon drop offs. This UPS, thanks to mainly two employees, is a headache to do any business. One star due to it being convenient on Court Street.

    I had an uncomfortable interaction with one employee who spoke to me in a very demanding tone about…read morehow the QR code needed to be scanned for an Amazon drop‑off. I've never had these issues with any of the other employees here or at other UPS Stores. The way he addressed me felt unnecessarily condescending and rude. I hope management addresses this, because customers deserve basic courtesy.

    FedEx Office Print & Ship Center - Front of store

    FedEx Office Print & Ship Center

    (151 reviews)

    Brooklyn Heights

    I'm giving this FedEx a solid 4 stars because there's definitely a lot of good with this location…read more 1. I came in looking for name tags to print on, and I found EXACTLY what I was looking for in their office supplies. I feel like that never happens. 2. There are sometimes long wait times to ship things, but I've never stood in line for more than 15min. For international shipping, FedEx is a little cheaper than UPS (and I had success shipping a package to Singapore). 3. If you need something printed or bound, you can call their store and they'll give you an email to send the file to. Do this ahead of time, and you can pick it up same day in the afternoon. There's also a pretty large copy center, passport photos, a lot of photocopy machines, and some computers. The staff here are nice - it's always busy so they're hustling just doing their job. Overall, I'm happy to have a FedEx nearby that offers all of these services!

    I tried to fax a document several times and received a repeated error message. When I went to the…read morecounter to see if there is anything they could do for the inconvenience, the large woman employee at the counter said there is mothing they could do. I informed her the staff should inform customers about the outage of the fax service. Absolute worst in customer service for the exception of the gentleman with the long braided hairstyle. He was the only one that went above and beyond making sure all of the customers were being helped. As for the lady behind the counter, she did absolutely nothing, zero! Will never go back as they just lost a customer.

    US Post Office - postoffices - Updated June 2026

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