there is one older man who is not polite nor pleasant. I always hope he doesn't wait on me. the…read moreyounger people are much nicer and polite.

I have had my box with this UPS for years. I was just told today that I cannot use it for business…read morepurposes....when it was set up 4 years ago to receive mail from a trust. The new worker I just spoke to said they will not accept mail for a business and will decline it. I assume they will not notify the box owner, either. I do hope I am wrong about that. After 4 years, you would think someone would have mentioned it, once. I gave 2 stars today only because Nellie (the manager) and Kelly are the hardest working team members who in the past, I could rely on to help me through any issue. More to come on this, I hope it will be resolved successfully.

I'd you ever need printing or shipping, Patreice is your gal! Amazing service and the chat is…read more10/10, every experience with them has been wonderful.

If you need a package shipped, you had better get there a few hours before the posted closing time…read morebecause they may close early. I arrive at least 45 minutes before the posted time and they were closed with no sign posted.

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

Driver blocked me in, in a handicap spot no less. I asked if he'd be done soon? His answer "I'll…read morebe done when I'm done". No response from FedEx. Impossible to reach someone by phone/email or text.

They lost my order in One-Day and Fedx don't know where the delivery driver place it at and no/…read moremoney for my order but they had a some one si to sign for the package, but they don't know where it's at ican not recommend FedEx company in Kansas City mo .

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

New ownership has not helped the customer service at this store. They are sticklers for the RULES…read moreand are inflexible. They claim their franchise agreement dictates how customers must pack Amazon returns being dropped off, yet Amazon tells me it doesn't really matter. The previous ownership and management would make exceptions when it made sense and when customer service dictated. Instead, UPS is coming to my house for free to pick it up and the driver won't care at all. Once Amazon starts offering shipping services and they compete head to head with UPS, I think these UPS stores will lose a lot of their foot traffic.

Just left it is 845 there is 2 people working a lady and a man the man is coughing and hawking spit…read moreand saying he has a fever but no one would come in so he had to come in the 3 customers are standing way back he has no mask very disgusting I feel sorry for the other worker he's not covering his mouth or nothing this store should be shame I left I'm going 15 minutes to fed ex he needs to be fired Covid cases are rising!!!!!!!!!

I had requested a knock when I receive my live animal package…read more It was left at door no knock. My animal was dead. Doa Please keep at room temperature means keep warm on a cold day. I would appreciate it if you would read the box. Thank you

Continued great service whether you are shipping UPS, packaging or USPS. Recently had a holiday…read morepackage go missing and then returned for an unknown reason. The owner took on the task personally to sort things out and got my package to it's recipient in California in short order. Highly Recommend.

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna