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    US Post Office

    5.0 (1 review)
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    US Post Office

    US Post Office

    1.8
    (17 reviews)

    I think we all have pretty low expectations for our experiences at the USPS. The thought of having…read moreto renew and apply for my families passports gave me anxiety. After visiting the Orange USPS and subsequently learning there that their system was "down", I opted for finding a new location to visit given the office in my town does not provide passport services. This Roseland post office is a small location with two windows. When I arrived for my 3pm appointment there was no line (the rep said they were busy with passport services during the day). The young lady at the counter assisted me with 3 renewals and 2 priority mail packages. These transactions went smoothly, without contention. She actually was quite friendly and professional, asking me to attest that statements in my application were accurate. The rep even made recommendations for the best rates to send my packages. She was even kind enough to multitask to assist other customers that came after me with smaller transaction while I completed my documents. The other male rep appeared to be friendly to other customers as well. Welp sorry, Roseland branch your secret is out, it was worth driving the 15 mins from Montclair to take care of my passport services. Simply put they did their job here. That is all we ask as customers.

    "Charles" in Passport Services was not helpful. I had to (politely) correct him about information…read moreconnected to naturalization documents, per my conversations with different sources and research on sites, including the State Department's website. I also tried to counter another piece of information he claimed I needed to show him. My experience seems to follow others who have tried to obtain information from this office. I try to have respect for civil servants; this individual refused to listen to me.

    US Post Office - postoffices - Updated July 2026

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