I just recently rented a PO box at this store, and I haven't yet gone to pick up my items, so my…read morereview may change after I do. However for now I can say I have used this location for mailing multiple times in the past, and my experience of opening the rental box have all been fantastic. I have all ways been treated with respect and courteously. I travel often and needed a way to collect my packages, and UPS's private boxes were an excellent way to do this. Originally I was going to rent their largest box, but after speaking with the elderly woman at the counter she explained the process, and saved me money by recommending the smaller box. I read the other reviews, and can not speak to their experience, but for me the staff has been 5 stars every time. I only left a 4 star because the building its self is to small. The staff has no control over that, and no control over the amount of rude customers they deal with daily. I appreciate the service they offer, and their attitude toward me. Thank you Washington UPS.

Each time I visit this location the older employee is incredibly rude. Unfortunately I can't…read morealways avoid her so I will use another location in the future. There is no excuse for this level of rudeness when you work in customer service!

John is a delight to work with! He customized these jewelry boxes for our granddaughter using…read moretheir Grandfather's belt. A precious gift for Pravin is girl created by a precious man! Thank you,

From the owner: We manufacture medical device components and do small scale manufacturing on our CNC router…read more We also are the "go to" engraving shop for major USA cookware manufacturers for their award programs. We also make a multitude of consumer goods from leatherette coasters to customized All Clad cookware.

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

I needed a document notarized for a bank transfer. I discovered today that there is a tight…read moredeadline on the process, so I was under some pressure to find a notary -- particularly since I'm relatively new to Pittsburgh. I called nearly a dozen notaries in the South Hills -- and while many of them were likely just fine, none of them answered their phone! I called Back Office Plus, got a live human on the phone who was very personable, and verified that I could get the document notarized today by 7 pm -- despite not even calling until just after 5 pm. The process was easy peasy, reasonably priced, and done with super friendly service. We were also impressed by the sheer range of services offered, so I'm sure we'll be back soon.

One stop shop. He was able to notarize and guarantee overnight shipping. Very helpful and efficient.read more

Unfortunately, friends and family have had experiences with this business that have been…read moreoverwhelmingly negative. Most staff members are consistently unfriendly, unhelpful, and often rude. We have witnessed employees speaking negatively about customers to other customers, which is highly unprofessional and creates an uncomfortable atmosphere. To make matters worse, staff frequently provide inaccurate information and seem unwilling to assist when questions arise. The sarcastic and insensitive signage displayed in the lobby only reinforces the impression that customers are viewed as an annoyance rather than valued patrons. It is very unfortunate to see a local family owned business not value their customers and develop this reputation.

I called Nicole with an issue that nobody in town was able to help me with. She answered ALL of my…read morequestions and saved me a lot of time and money. DEFINITELY recommend.

Easy to ship with self scanning service. No long lines if you have a pre-printed label.read more

I don't utilize this business frequently, but I have always found the people there friendly and…read morehelpful. There is always a line. I recently went there on a Saturday morning and there was already a line waiting for the store to open. The workers were kind and patient, and the line moved quickly. It was a good experience.

I was dropping off a prepaid package. There was a short line. It cleared quickly and the nice…read moregentleman at the counter took the box and showed me how to get a receipt. Then I was on my way. Fast transaction. I was happy.

Needed urgent photocopies and the reps were very helpful in getting me to the right machine…read more Reasonable prices, and the equipment was super easy to use! Definitely recommend this FedEx location!