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    US Post Office

    1.9 (44 reviews)
    Closed 9:00 am - 5:00 pm

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    Great customer service. Read the prior terrible reviews so almost didn't come (who wants the hassle) but decided to try. As I stood in line I listened attentively to both of the staff serving customers. Was impressed with their kind, prompt and professional service. I received the same. Certainly sorry things were so bad before and grateful that USPS heard you and made changes. A remainder to us all to give feedback AND grace

    Parking lot view
    Marc J.

    Quick in and out with very pleasant postal employee. Clean, supports mask wearing and social distancing, which is fine by me. Lobby also has digital postage machine for mailing outside normal business hours.

    United States Post Office

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    9 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    Page 2 of 2

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    Review Highlights - US Post Office

    The United States Post Office location on Sycamore Avenue in West Ashley is a really good and well managed post office.

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    US Post Office - Crowded

    US Post Office

    1.9(54 reviews)
    7.5 mi

    Telephone customer service is less than acceptable. PO workers cannot explain why it takes 10 days…read morefor a simple birthday card to go from MP to Greenville, SC or a major city in NC. Nor can they tell me why certain newspapers and magazines aren't being delivered to my home address. This is not the postal service I've always counted on.

    BEWARE - Multiple Packages Missing & Poor Accountability…read more I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances. All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure. When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking--it is what happened to the packages after USPS took possession of them. We were told that the supervisor responsible for package organization, TJ, was on "break" and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, "we get too many packages," despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling. On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up. On 12/12/25, Martin contacted us to say that one package had been "found" only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box. There is no excuse for multiple packages to go missing at once--especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location. I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail. Proceed with caution.

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    US Post Office
    US Post Office - It's busy today at the post office!

    It's busy today at the post office!

    US Post Office - Lazy mail drop.

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    Lazy mail drop.

    US Post Office - postoffices - Updated June 2026

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