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    United States Postal Service

    3.0 (2 reviews)

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    US Post Office

    US Post Office

    2.9(23 reviews)
    3.7 mi

    I just wrote a review on the DMV so might as well write another one for another inefficient…read moregovernment institution, the post office. My mother warned me Summerville post office is very slow and I was coming from North Charleston so I figured to stop in at Goose Creek to send my letter as it would surely be faster. Now the facility is located in a safe part of town and it's easy to enter and exit from the main road. Walking in I was going to weigh my mail but the machine was broken so I had to get in line. They had exactly one person for 4 booths. I overheard the lady in front of me saying they never have more than one person working here. Just like the DMV do we have a shortage of workers or something? I was about 15th in line and it was brutally slow. I saw a woman who was over 9 months pregnant who looked like she was going to pass out, but she had strength. Being bored, I struck up a conversation with another woman and she said she never used the weight machine b/c her mail always comes back with wrong postage. So, yet another issue among the compounding issues. I finally got to the counter and I will say the gentleman that served me was a modern day saint. He was unfazed by his predicament and I struck up a quick conversation while he got my letter ready to send. He said the only coworker he had retired and they're training a replacement. He emphasized one replacement, not many. That said he was the best post office worker I've ever met and my mom used to deliver mail! Overall, another example of the inefficiencies of government run institutions. But my concerns are nothing new, yet decades old complaints that never get fixed. I just don't get it. That said while my experience was horrible at least I was served by the nicest post office or perhaps person in general I've ever met. My advice is utilize another office if you can if not, pray the replacement has been trained and is helping.

    The folks that work the counter are great, no issues with the people in the back either. This one…read morestar review is about the "next level of support", the so called "Customer Services" people, including the supervisor. Useless is the nicest word I can come up with.

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    Postal Pal

    Postal Pal

    3.9(23 reviews)
    3.6 mi

    The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

    Postal Pal in Goose Creek…read more I had a bad experience, very, very poor customer service. We always try to support local businesses in our town and so we can take this business off our list. One of the services that they advertise on the front of their building is making signs. I took in a small already fabricated metal sign on Thursday with a copy of what we wanted to put on the sign. I went back in on Tuesday mid morning just to see if there was any progress the and if they had a proof. They lost the sign in the store so I stood around for 30 minutes while they looked for it. Then I was told another employee will be in at 10:30 that may know where it was so I decided to head back over at 10:45. Once in the store, I was totally ignored by the lady that was the one that actually took my order. She was within 6 feet from me, didn't say a word and she went straight to the back room never to be seen again. That left one lady at the counter, waiting on multiple customers as they came in while the gentleman was preoccupied with something else. I was able to get his attention after 30 minutes and asked him if I could speak to him in private. That other employee ended up showing at 11:30 went back behind the counter and then all of a sudden the gentleman reached up on the shelf and I heard him say here it is. Handed it to her, and then she came over, laid it on the counter in front of me. No apology ! They just continued to go about their business.

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    Postal Pal - For us small business owners, this is a Plus!

    For us small business owners, this is a Plus!

    Postal Pal - Pet Lovers Socks.

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    United States Postal Service - postoffices - Updated August 2026

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