We had an excellent experience with Cota & Cota. They are a customer friendly company with solid…read moreprofessionalism. They installed our furnace easily, quickly and proficiently. We cannot say enough good things about the way they do business, make their policies clear and go about giving their customers a great result.

We have been using this fuel and plumbing business for over 13 years. We will continue to stay a…read moreloyal customer. This past fall we had a lightning strike which blew out a well pump. There are three rental properties that fed off that same well. I was scared that our tenants would be hugely inconvenienced with lack of water for days. This was NOT the case at all. Rod Miller and his plumbing team were there within 2 hours to access the damage. And replaced the pump and restored water by end of day. You can only imagine our relief. He even went above and beyond by providing accurate documentation to help with the insurance claim. Thank you Cota & Cota!

Great service. Was immediately available, personable, knowledgeable, and fixed my laptop power…read moreissue quickly, for a very fair price. Highly recommend!

Great customer service! Very helpful. He was able to fix our computer quickly. I would definitely…read morerecommend going here for all your computer needs. It's nice to know that their are still businesses that value service.

We are very satisfied with the service we received and what Cota & Cota has to offer for other…read moreservices. Thank you Kevin for being right up front and the prompt service.

Edit: The owner…read morereached out to me soon and directed me to a manger based out of the Ludlow office. I spoke with the manager who responded to my concerns outlined below. I've decided to remain with Cota & Cota at this time. Up until a few weeks ago my experience - both with the office and technicians - had been good, so I'm willing to give them another shot. First review: After 10 years of having Cota & Cota as my oil/propane provider, I cancelled my account with them and will be taking my business elsewhere. I had a maddeningly, frustrating call with one of their service desk staff (who I will not publicly name) who interrupted, spoke over me, and mansplained. When I called this gentleman out for his behavior, he 'let' me speak. When I finished speaking, he then said "Can I talk now?" To the leadership of Cota, I strongly urge you to have your staff complete customer service training. Or maybe remind them on the do's/don'ts of speaking with customers. Here, I'll help: 1. Don't interrupt 2. Actively listen with empathy 3. Don't mansplain 4. It bears repeating: Don't interrupt

Left my house in an illegal/unsafe state with no heat for a week in the middle of February (open…read morecontainer of kerosene pictured below), just to be followed with a several thousand dollar bill and the worst customer service I've ever experienced. Would suggest choosing a different company that can fix a simple furnace problem without 5 visits, and a company who provides their emergency fuel deliveries on the day they say it should arrive.

good service only the time to open a new account is a bit log…read more good service only the time to open a new account is a bit long

We hired Deconstruction works to partially dismantle a warehouse building we bought. The went far…read moreabove the level we expected. They were adaptable, responsive, and always pleasant. Because we were about 2 doors down from the worksite we were around a lot. I have to say everyone on the crew was a pleasure to be around. Because this level of project is new to us I think I was pretty anxious a lot of the time but Erich was always helpful and easy to get along with. I feel very lucky to have been able to hire them. The idea that the materials are being reused, the savings over straight demolition and the potential tax savings are really the icing on the cake to what was a great experience overall. Deconstruction Works also did some side work not originally contracted such as cleaning up the place. The work was done at a very fair rate and the project was finished ahead of schedule and on budget. This may sound weird but I will actually miss the Deconstruction Works crew. So fast, so professional, so good at what they do, and enjoyable to be around, oh yeah, and they saved us money too.

Erich and team at Deconstruction Works were fantastic to work with on our deconstruction project…read more Their expertise was evident througout the process. Everything was dismantled with the care a 150 year old house deserved. It makes me feel great to know that the old timbers and slate would all be reused instead of landfilled. Everyone on his team was super polite and worked like total champs for two weeks straight throughout cold December weather. I absolutely recommend and would certainly call on them again if ever needed.

As a real estate professional, we often need to help our clients clean up before their house goes…read moreon the market or before a closing. We are so grateful to have JR & Sons on speed dial! Seriously, these guys show up and get the job done for a reasonable price and always with a smile!

Absolutely lack luster service at its finest. Frequently miss trash pick ups, and then push it off…read moreto the following week. I have gone a month without them picking up. They don't have a problem taking your money without rendering services either. If this is the service you look forward to then they are your guy.

Amazing---compassionate, professional, efficient, careful. We had a disastrous burst pipe and…read moreensuing mold in our basement and the team from ServPro was simply great. While our insurance didn't cover the entire cost, we were SO appreciative of the hard work of Dave and Justin to restore our home.

Servpro specialists Aaron and Aimee were at our home to assist restoring our home after major ice…read moreand water damage. What a pleasant surprise. Their professionalism, attention to detail, and respect shown us and our home is impressive in today's crazy world. They simply did their job. Efficiently, quietly, with dignity. They were well supported by their management team, and well trained in home restoration techniques. Bottom line: A Braggingly Happy Customer!