This review is for the passport services. We dealt with employee Lisa. We showed up on time for a…read more10am appt and waited about 10 minutes, which was fine. We had everything ready including photos and docs, but there was an error on the application so we had to fill that out again, which took about 5 minutes (so 10:15 now). Lisa said we would need to reschedule our appt since she had another appt every 15 minutes and she didn't know how long it would take to get back to us. My wife pointed out that we were on time at 10am and if we had started on time at 10am there would have been plenty of time to get everything done in our 15 minute window. Well Lisa DID NOT like that kind of insubordination and started acting pretty nasty towards us. We were pretty frustrated but decided to wait since we were there with all the stuff and didn't want to come back. After about an hour of processing other people Lisa told us we were "lucky" she decided to fit us in. After everything was done I asked her for a copy of completed application, and she refused. I explained one might need a copy of State Department requested more info etc. I was not asking them to make a copy, just wanting to take pic on my phone so I had a record of what we submitted. No joke, Lisa said I was being an "ass." We had never raised our voice or called anyone a name during this whole thing, so her comment was pretty outrageous! So if you decide to go this post office be prepared to wait a LONG time then be cussed out for trouble.

My review in regards to the passport department. We dealt with Jennifer. I came completely…read moreorganized with all of my paperwork. The entire process she seemed as if she had zero clue what was going on. She would request documents I had already given her that she had lost in her own pile of papers. Completely disorganized. I left with zero confidence that it was processed correctly, and sure enough a month later I got an alert from the state department saying they were missing documents. Go somewhere else to have passports processed.

WOW, I called and spoke with Dave and explained I had a problem. I kid you not 10 min later David…read morecall with the solution. I believe this is the best customer service I ever had. It is under new ownership and I tell you what they know how to run a business. Thanks again Dave and the Crew crew.

I'm writing here after several weeks without any answer regarding a parcel supposedly delivered to…read morethis UPS Store. UPS confirms the package was delivered and signed for at this location, and even closed their investigation stating it's in the store. Yet, my recipient went there in person and was told no parcel was found. I see several other reviews mentioning similar issues, which makes this situation even more concerning. Could someone from the store please clarify what happens to parcels marked as delivered and signed for, and how a customer is supposed to recover them?

The box shop is the best place to send a package in all of Cheyenne! I send my book FREE ROLL to…read more3000 people and everyone of them made it to there destination! Brooke was sooooo wonderful to work with. I will bring my packages here every time!

I was a long time customer of The Box Shop, then, there was a change of ownership and I am no…read morelonger a customer. Their shipping prices are astronomical! I took a small box, taped and ready to ship and their price for US mail priority was $40.00. I declined the price and went to the US post office, the price there was $7 for priority shipping. That is quite a big difference! I do realize that The Box Shop is a small business and they want to make a profit, but a business usually doesn't make a profit if their prices are so high. They didn't make any profit from me and they won't in the future.

No line, easy shipping, great information on shipping options. Clerk very knowledgeable on…read moreshipping options. Great for shipping care packages overseas for our deployed people. PO boxes for rent very reasonable to anyone who can get in base. Also does money orders ie checks to pay bills or anything else. Clerk very knowledgeable in shipping and local knowledge. If your PCS'ing rent a PO box here. Input 82001 on FE WAFB. Guaranteed you'll get your mail and packages.

The staff are very helpful. They will help you figure out the best way to mail your package. They…read morehave really cute gifts. I love going in here!

Best place for your post office needs! They are super friendly and helpful when it comes to post…read moreoffice needs!! I enjoy looking at the various little items they always have for sale while I wait in line. The parking is plentiful since they have the shopping center nearby. I've done my dry cleaning here in the past and they were great about that as well. The new owner is much more attentive to the needs of the customers and I sincerely appreciate that. I'll keep coking here every time I need to ship something out. Thanks Pack A Dilly!

Very rude and unprofessional post master, The front counter people are great. They need more help…read morebut with the current post master I can understand why people do not want to work there.

I adore this post office! The staff is friendly and cohesive. I've had some excellent interactions…read morelately! 5 for sure!

Needed help mailing passport renewal application. Ed was more-than-helpful. I have been to others…read morewhere I'm reminded the USPS is not a copy center; this felt more like a hometown post office and I'm so glad I stopped at this location today.

It is what it is. Lines can get long, but everyone seems to be trying their best. I wonder if…read moredifferent lines for different purposes might be helpful?

I recently moved into a new house in a new development. Since my house doesn't show up on Google…read moreMaps or Google Earth most shipping companies won't even attempt to deliver packages to me. FedEx called me and worked with me to get my packages delivered by the promised date. They are awesome to work with! UPS should follow their example on customer service

No deliveries on weekends and lost a 65 pound delivery. Customer service is outsourced and they…read moredon't care.