One employee for the whole store. Couldn't get anything printed. Ok, stuff happens. I come back…read moreanother day and there are two people, a manager and a cashier. Neither one knew how to print anything in their printing department and tried to het me to use their clunky do-it-yourself printers. Every time I go there, terrible service, really terrible service. Walking out today I was thinking 1) I won't be coming back, and 2) when they go belly up, no one will be surprised. If you need something printed, go down to the Little Old Print Shop on E. 20th. Really nice folks and they do great work.

Jennile at the copy center was extremely attentive and helpful during our visit to the copy center…read moreyesterday. My wife is Russian/American and had some legal documents that needed to be copied. While there I asked Jen about a picture I had of my passed dog Noah. I'd called a local company about making an enlarged print, they'd told me it was not good enough quality. Jen gave us her e-mail address and when we sent it to her she said she could make a 36x24 non pixilated photo of it. The print is great, sharpe and clear!

WOW, I called and spoke with Dave and explained I had a problem. I kid you not 10 min later David…read morecall with the solution. I believe this is the best customer service I ever had. It is under new ownership and I tell you what they know how to run a business. Thanks again Dave and the Crew crew.

I'm writing here after several weeks without any answer regarding a parcel supposedly delivered to…read morethis UPS Store. UPS confirms the package was delivered and signed for at this location, and even closed their investigation stating it's in the store. Yet, my recipient went there in person and was told no parcel was found. I see several other reviews mentioning similar issues, which makes this situation even more concerning. Could someone from the store please clarify what happens to parcels marked as delivered and signed for, and how a customer is supposed to recover them?

Terrible service!! They never informed me when my package was ready to be picked up and it got sent…read moreback. Instead of offering any sort of customer service, the women up front rudely stated that "it's not on us". Every time I go in there the front desk is insufferable and incompetent.

I've been to this FedEx location twice now, and both times the customer service has been incredibly…read moredisappointing. The staff was noticeably rude and seemed unwilling to help. It's frustrating to walk in needing assistance and feel like you're an inconvenience. FedEx, please do better--basic courtesy and a willingness to assist customers should be the standard, not the exception.

We visited Cheyenne and decided to do something we hadn't done for several years... mail home a…read morepostcard, to family and, to ourselves. I went inside to confirm the earliest mail pickup time and the lady at the counter helped also confirm that they have special bison stamps, so I purchased a sheet and used them to mail home the postcards... surely one of the best stamps representing the Equality State. Nice!

Stopped here to get my postcard stamps to send off my postcards of Cheyenne. Super helpful clerk…read morewho was friendly and very interested in hearing about Charlotte. Fortunately, no one else waiting.

everytime I come here they have 1person working the counter. can never find my package which…read moreresults in me coming back multiple times.

This review is for the passport services. We dealt with employee Lisa. We showed up on time for a…read more10am appt and waited about 10 minutes, which was fine. We had everything ready including photos and docs, but there was an error on the application so we had to fill that out again, which took about 5 minutes (so 10:15 now). Lisa said we would need to reschedule our appt since she had another appt every 15 minutes and she didn't know how long it would take to get back to us. My wife pointed out that we were on time at 10am and if we had started on time at 10am there would have been plenty of time to get everything done in our 15 minute window. Well Lisa DID NOT like that kind of insubordination and started acting pretty nasty towards us. We were pretty frustrated but decided to wait since we were there with all the stuff and didn't want to come back. After about an hour of processing other people Lisa told us we were "lucky" she decided to fit us in. After everything was done I asked her for a copy of completed application, and she refused. I explained one might need a copy of State Department requested more info etc. I was not asking them to make a copy, just wanting to take pic on my phone so I had a record of what we submitted. No joke, Lisa said I was being an "ass." We had never raised our voice or called anyone a name during this whole thing, so her comment was pretty outrageous! So if you decide to go this post office be prepared to wait a LONG time then be cussed out for trouble.

No line, easy shipping, great information on shipping options. Clerk very knowledgeable on…read moreshipping options. Great for shipping care packages overseas for our deployed people. PO boxes for rent very reasonable to anyone who can get in base. Also does money orders ie checks to pay bills or anything else. Clerk very knowledgeable in shipping and local knowledge. If your PCS'ing rent a PO box here. Input 82001 on FE WAFB. Guaranteed you'll get your mail and packages.