Every time I make an online purchase the shipper sends via USPS I cringe. I will even not buy from…read morecertain sellers because they will only ship with USPS. Tracking stinks and does not give updated shipment info, estimated delivery is ALWAYS incorrect, call to get someone to help and you are on hold forever. We hear rumors of the USPS going out of business frequently...if they don't catch up with successful shippers like FedEx and UPS it won't surprise me.

The office is great. Going to the counter is a pleasant experience. Helpful and knowledgeable…read more However, the woman that delivers for my area is rude.

I've used this office many times for everything from stamp to money orders to packages. The postal…read moreworker have always been helpful and friendly. It can get busy at times so sometimes there is a wait.

Friendly staff, easy set up to get around the store to add a label or add a certified label, and…read morequick service.

Employees at this post office are rude and unwilling to help with basic requests. Because of my…read moreexperience at this post office today I will never buy another stamp if I can avoid it. I've sent cards and monthly utility bills through the mail my entire adult life but today I'm setting up online accounts for the sole purpose of not giving my business to the post office because of the way I was treated today.

The Columbiana USPS Office is awesome. Great service and products…read more The staff members work super fast and are outgoing and friendly. If I have a lot of Poshmark packages to ship out, I always drop them off here. This is very convenient, and they get them out right away, which is helpful for my business. It is a cute little office and has lots of shipping supplies. I highly recommend the Columbiana USPS Office!

"That's not my job" is not an acceptable answer when a customer has a problem. If you can't help,…read moreit is your obligation as an employee to call someone who can. Never before have I encountered someone so rude and so obviously uninterested in doing their job.

If I could give this place negative stars I would 100% do so. The guy who works here is wonderful,…read morebut one of the ladies is so incredibly rude every single time I'm in there. Pardon me for not knowing exactly what I have to do and exactly what I can and cannot do to ship my packages. How is anyone supposed to know that the government won't let you use their tape and that you have to use specific envelopes for certain things. There are so many more pleasant ways to address these issues and I just feel like being condescending and rude are not the best ways of doing this job. Seriously everyone should start paying extra to return things at UPS because they are all great people who provide great service.

This place has gone to hell in the last 2 years the post master and supervisor are rude to anyone…read morewho has a different opinion than them and dont care about their employees AT ALL and will yell at them with customers in the lobby I miss the people who were friendly when you walked in there was a taller military guy and a shorter guy with a beard (he left a long time ago) after they left the people there just dont care anymore seems like they chased everyone who cared out of there ill go to a different post office from now on even if this one is the closest