I've been going here for over a year to drop off my TikTok,eBay and depop packages and it has been…read moregreat the service there is great in my opinion I don't know where these other reviews get there package shipped

This has been a hot mess. My mail has been sent back to my old address from four different post…read moreoffices! And my mail is still lost. !!!! Which I'm very frustrated with because their computer system is not so great. I have missed my mail. I have not been able to pay my bills and I've lost a few things because of it. But on the other half the staff has been amazing. Every one of them has tried above and beyond to help me they've all done the best that they can even with what the system is trying to do so I want to give kudos to every single postmaster customer service person. Anybody that has worked with me with customer service thank you for trying to best that you can, even though the system sucks lol thank you and God bless!

Service at this post office was surprisingly quick and effortless. There was only one person ahead…read moreof me in line and after he left my time at the counter was less than 5mins! I appreciate the up front and competent action . Good experience all around.

The years have passed in the main post office Downtown it has become an eerie place to do…read morebusiness. There are a lot of post office boxes in a huge building with only a handful of employees that seem to be working. Customers are few and there is little activity. It is a nice facility, but very few people come to do business in person at the downtown post office. You get good service from the postal clerks. Postage stamps are no longer cheap. Most people do their personal and business mailings through emails. It appears to be a place where time has passed it by.

Worst service ever! Slow and rude - this guy does not know how to do his job!…read more Go anywhere but here!

Slow service... pretty incompetent. They put a vacant sticker on my mailbox that was registered to…read moreme, had a formal change of address and had already delivered hundreds of pieces of mail to. The post master went rogue and there were no repercussions to two high value items being returned to sender during the holidays. Huge inconvenience!

I travel occasionally and need to use the USPS hold mail service. They often do not stop or restart…read moredelivery on schedule. Very unprofessional. Extremely poor service. I think I will start using a different company to deliver my mail. Oh. Wait...

We are all standing outside waiting for the downing st location to open . It's 12:15 pm on Saturday…read morebefore holidays . Still no one has opened the doors !

This USPS facility is mainly a sorting center not open to the public, but you do need to go there…read moreto pick up packages if they required a signature and could not be delivered (or if the carrier didn't bother to ring your doorbell). The procedure is awful. First of all, there is absolutely no parking. There is an employee-only lot which is almost always full, even if you want to brave the "you will be towed" warnings. Street parking on Downing is rarely available and there is no parking on 16th Avenue. I often end up parking at the retail Post Office on Marion Street and then walk the two blocks to this location. In the past you then came to a locked door, rang a one-way intercom, gave your name (wondering if anyone had heard you), waited forever, and maybe then someone would appear with your package. Things are now much worse because the retail Post Office on Marion Street has been closed for months due to problems with that building. All of the people who have P.O. boxes at Marion Street must now come to this USPS Annex building to collect their mail. No retail services are offered here so the entire neighborhood has to go to the Post Offices at the Civic Center, downtown, or in North Cherry Creek for any other postal needs. The one concession made by the Postal Service is that regular window hours are now being kept. There is only one clerk on duty and there is always a line. Most of the P.O. box mail appears to have only been sorted into groups of boxes, so the clerk has to go through tray after tray looking for the mail for a specific box. This can take 10-15 minutes per person. If someone with a package delivery issue shows up, that can take 20-30 minutes or longer. There's a very small lobby in front of the service window that now has four broken-down chairs and room for three or four people to stand. I've waited as long as 40 minutes to pick up the mail from my box in this cramped area. The whole situation is absolutely miserable for both the people waiting and for the poor clerk. USPS management does not care. Do they even understand what a customer is?

The employees are nice and knowledgeable and helpful. They have gone out of their way for me more…read morethan one occasion.

employees at the desk are quick to tell you it's " being delivered", when I'm simply asking to just…read morecheck and just check the system. The big, stinky, foul mouth employee that helped me was rude and condescending. Will never try to return to this lower tier post office again. Might as well close it down.

My family and I Went to go get our passports and was greeted with a very grumpy lady working at the…read morefront desk. Apparently we were to late for our appointment (5 minutes late) and only could get one passport done out of 4. Each passport takes around 7 minutes. Then we got another employee. His name was Ray! He got all of the passports done in around 30 minutes. He was very nice, and very quick with all the passports. Ray should get a raise!

Great location. I…read moregot a mail box here and it was super easy. Clean and organized small post office.

I went with no appointment to submit the additional documents needed for my passport and had the…read morebest experience. Annette was such a breath of fresh air, very knowledgeable and got the job done in no time. I really appreciated our conversation, she turned what was just another daunting task at first into a wonderful outing!

The absolute worst post office in the entire city. All of the workers are so rude that I've walked…read moreout twice this week.

Pretty difficult to recommend shredding papers here. I made an appointment, and arrived on time…read more After I arrived, I was told the bin for shredding papers is full. What was the point of scheduling an appointment if the service wasn't going to be available? Why didn't I receive a call or text to cancel?

Michael was wonderful. He took a few pictures for my passport photo, cracked a few jokes so I could…read morerelax and picked the best one. He also answered a few questions about the process. He was very sweet. Thank you!

The gals working on Tuesday am were the kindness, funniest, and most helpful people I've met at…read moreUSPS or any other shipping place. Thanks again Penny :)

Arnetta, once again, provided top-notch service. I was surprised that there was no line! I was…read moresending out a letter, certified/return receipt and I had already put a stamp on it and she credited me the stamp since she had to put another one on it to reflect the certified status!