Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The…read moreauction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact! Very recommended!

So, the other day as I was headed to work I needed a quick stop to mail a birthday present. Surely…read moreyou say, by 9am the post office will be open?? Surely you'd be wrong in Ferndale! NOT!! However- have no fear you people that anticipate a business will be open by 9- a time that most poor souls are at work, getting to work, or already slaving away by this time. Because! Pak Mail is open. Now they aren't the cheapest in town... but customer service is their game. If you kindly ask for the most expedient and cost effective method- they will tell you. They will also pack it for you, label it for you, etc. I've been in here a few times, not always best deal, but effective. Additionally they are a package return for Amazon! Bonus!!! AND they are seconds away from the post office that only opens at 9:30 am.

Sandy at Craters & Freighters was great to work with. Friendly, professional and answered my emails…read morein a timely manner. One of the best in the business.

I very highly recommend Craters & Freighters - Detroit for shipping larger items like fine…read morefurniture. We had a teak dining table and 8 chairs (total weight of 420 pounds) that we needed to ship from Lansing, MI to Scottsdale, AZ. We initially tried to find a "less-than-full-load" moving company provider that could add our items to a load. No luck. We then checked with a package shipper. They advised us that they couldn't handle the items, but suggested we contact Craters & Freighters. We found that Craters & Freighters had offices in many locations throughout the USA. We contacted the Detroit location and spoke with Sandy. She was very helpful and professional in working with us to arrange the shipment. (We found that the rate was reasonable and comparable to the rates if we had found an acceptable "less-than-full-load" moving company.) When the shipment arrived, we were blown away by the quality of the packing. The shipment was contained in 3 large crates. The furniture was very carefully packed/padded to prevent damage. Once we unpacked the items, we found to our great satisfaction that they had made the long trip without incurring any damage. The end-point shipper contracted by Craters & Freighters - Detroit was XPO https://www.xpo.com/. We were also very pleased with the quality of their delivery service. Dave, the driver for XPO commented to us that in his experience, Craters & Freighters provided exceptional service - noting that many of the art dealers in town frequently used them for packing and shipping artwork to and from their galleries. If you need this kind of special packing and shipping service, you cannot go wrong working with Craters & Freighters serving your community.

FedEx is a completely awful courier. There's no where I could find to sign for the package or hold…read moreit or anything. I have no clue where it is because FedEx system is still so obsolete that it updates late. And before you know it, your package is being sent back to the sender. How f*cked is that. It circles around your house but you can't get it. And they tell you it's in the system and cannot be altered for you to get. This is the third time they are coming back because they come back every time you're at work like a normal person. I signed the door tag saying I need it left there because I still have to continue working a normal job unlike most of the country current time. They came back the next day and just put another door tag over that door tag. I am beside myself with how awful FedEx actually is and that they have not yet fixed any issues that I have been dealing with for decades now. If I could select zero or negative stars I would.

I needed to scan some large documents yesterday, and Regina at the Oak Park location was very…read morehelpful and patient. I had no idea how to use the large scanner, but she took the time to walk me through it and made sure I scanned everything I needed to. Excellent customer service!

Sunset International Shipping are very professional and reliable folks. I had my international move…read morefrom the US and they were the ones who delivered my household stuffs at my home overseas. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Sunset International Shipping folks for any domestic and international move. Thanks for the smooth move guys!

They were very helpful with an over seas project that needed to be taken care of. The pricing for…read moresuch a big task was very reasonable. They were very competitive against other companies as far as offering various budgeting routes. Shipping by sea worked out well and I loved the full service option making it so you don't have to lift a finger. Thank you!

Extremely helpful and efficient. In and out in record time. I suck at packaging so they took pity…read moreon me for free, lol.

Located on busy Woodward, with a small but adequate parking lot behind, and limited Street parking…read more I stopped in to make an Amazon return. The staff was friendly and fast.

I lost my $300 watch. I had left it on the piano in front of the store. Jay, the honest gentleman…read morehe is, brought it inside and kept it in the store. I called two days after losing it, with little hope of ever getting it back, and Jayson said he'd go check the piano, but shortly told me someone had brought it in. God bless these honest and wholesome people! Bring your business here!!!!!

I came in with an urgent, last minute print job and they nailed it. Promised end of same day, but…read morehad it done in just a couple of hours. Extremely reasonable prices, courteous and professional staff. I probably won't have many opportunities in life to recommend a printing service to anyone, but I will for sure recommend Rocket when I do!