The lady was so nice to me! She helped me so much and very professional! I loved talking to her!…read moreShe made my day!

This place is always so clean and efficient. Even when there was about 7 people in front of me I…read morewas in and out within 10 minutes max. Jennifer, I can't even begin to describe this beautiful soul. She's so friendly and gets to know you. She's helped me with sending my save the dates and invites. Even when some of the invites were sent back to me she was able to help resolve the issue. She has made the wedding planning process a little bit better and she probably doesn't know how much she's helped. Thank you!

Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

Excellent Customer Service to our business account!! Fast and Friendly too!read more

i called the Spring City Post office to get a change of address for my disabled (differently abled)…read morebrother. Ted, I believe his name was, was extremely kind and helpful through the process. He was very courteous and well mannered! I wish all public services had this kind of helpful attitude!

When they fail to send out mail on a Saturday, (Noone on the block got mail) they put all…read moredeliveries as "Attempted" and act like it was your fault that they didn't send out, this erks me because now for an item I paid for 2 day shipping on, its going to take 4 days to get to me because of an error on THEIR fault

I come here very saturday to ship out my packages , and they've always arrived on time to my…read morecustomers ! the one lady there is always nice and knows how i ship ! holidays are usually the worst to ship at , but christmas was pretty nice this year to ship out !

Possibly the worst run business in Pottstown. Parking is…read morehorrible: Handicap parking is across the street. Useless middle lane creates traffic hazards. There is not a need for the middle lane in terms of turning vehicles - Hill School Wall on left side, right turns onto Madison do not need the middle lane. Bike lane is also a pedestrian hazard. Parking spaces are too small and require back-in, parallel parking maneuvers. Parking places are NEVER cleared of snow in the winter - P.O. Management blames the Burrough. Parallel Parking on Madison Street is difficult due to incline. A real mess all around! Long lines with one counter attendant who frequently disappears into back room for 5 minutes to retrieve special customer mail requests. While waiting line lengthens. No clock! Does not have visible OPEN sign outside, or "Closes at XX:xx" sign. Frequently cannot change $20 bills for purchases. No Lobby Drop for outgoing mail. It's inside the doors which lock at closing time. Curbside mail box is on passenger side of vehicles so clumsy to access from inside your car. Major re-thinking of parking and customer access issues desperately needed for the past 10 years!

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

We have had many problems with our mail delivery in the past few months (since the old letter…read morecarrier retired and we got a new guy). In September I mailed 4 envelopes with checks in them (to doctor's offices) from our community mailbox. None of those mailpieces made it to the doctor's offices and the checks from two of them were fraudulently cashed by a local bank. This week we are missing two packages that were scanned as having been delivered. II can never reach the Phoenixville post office by phone; it just rings and rings and then hangs up on me. I don't know what is going on but now, whenever I send a check out, I take it either to the Kimberton or Malvern post office. I don't know what to do about mail that isn't making it to my box...maybe get a PO box in Devault??? BTW I live in Phoenixville...don't know why it says I'm in San Francisco-??!!

Post office sucks period. Have a package sitting there for 4 days. 5 miles from my home. Try to…read morecall no one answered. No one cares. They should all be fired. That's typical of pottstown union workers. They don't deserve a 1 star. It won't let me give 0 star.

Everything-always friendly and don't make you feel stupid if you forgot something about your…read morereturn-very friendly!!

I had the worst experience at this store. The owner was discriminating against me. He wanted me to…read moreuse the self scan but I wasn't comfortable with it as I had not used before. He got mad and had a horrible attitude because he had to scan my item. There's no place for discrimination in this world and this has to stop. Will be contacting the corporate office and the better business bureau.

The ups driver was nice enough to wait for me to drop off the package. They do charge $5+ to print…read moreout a label. Other UPS stores usually charge around $1.

I visit this UPS Store a few times every year. They are always friendly and efficient. I'm also…read morealways amazed at how quickly my shipments arrive at their destinations, with accurate tracking. So much better than USPS! I've actually had such a good experience with UPS that I stopped using the post office completely the last 3+ years. I highly recommend the UPS store for quick shipping. And the cost is about the same as USPS, but significantly faster!