Simply the best,Better than all the rest! The package store handles all of my mailbox and shipping…read moreneeds. I fully trust them with my important mail and parcels with no worries. They have a very efficient staff there that actually cares. I never have problems there. It's easy to connect with the owner when something needs special attention. Their pack and ship service is the best! I was lucky to find them.

VERY reasonable to ship an accordion to SC. (With packaging and insurance.) And a great job. The…read moreperson at the counter was really nice, and not at all impatient. Convenient to me location, too! (My office is now in Southampton.) He said that they ship a lot of musical instruments out of here. If i went to that other UPS store the packaging alone would have been double the price. I'd highly recommend!

I've had a mailbox at this location for 9 years. It's always suited my needs end the people at the…read morestore are kind and helpful, often reminding me of discounts that I may be able to take advantage of when shipping items. I highly recommend this business!

Usually, I've had no problems sending my returns through here, but I discovered an exception. An…read moreOld Navy package that I had sent through this UPS store for returns in April ended up at Macy's somehow. I found this out because Macy's sent it back to me in a package that just arrived today, with a note saying that I attempted to return it to Macy's, which I did not. My package was clearly sealed and labeled, and had the printed slip on the inside. But now that I have the package back, it's too late to send back for a refund. I know there's nothing that can be done about it now, but I'm honestly confused as to how a package clearly labeled for returns to one major chain ended up sent through a completely different company's return system. And now I can't get that money back. The Pleasant Street staff are nice and I don't want to be *that* customer, but please do better in the future.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App

Today, June 5, 2025, I drove here--about a 20 minute drive--to get a quote. When I got there, I was…read moredismayed to see all the lights off. I had checked the website before I left home and it said that the office was open until 7 pm; I arrived at 5 pm. Upon further inspection, I found that the office was not only closed, it was CLOSED FOR GOOD. Yep, as of June 1, 2025, it's no longer in business. There was a sign saying to take all pre-packaged and pre-labeled packages to the Walgreen's in Northampton, about a half hour away. I wasn't in dire need of the quote, so I went home. But it sounds like the Walgreens is just a drop-off point; in other words, I wouldn't be able to a quote there. The nearest office where I could do that is almost an hour away in another state! Why the heck did they close this office? All I know is, the U. S. Post Office can take care of me very nicely for a fraction of the cost. Yay USPS!

If I had a choice of using FedEx or a Kid with a BackPack and two flat tires on a broken bicycle,…read moreI'll take the kid...EVERY TIME !!! My FedEx driver sees a HUGE sign on my locked door which says "PLEASE turn to your LEFT...Walk 5 FEET...and leave my packages in the Hardware Store. "Their Signature is MY Signature". The FedEx driver walks up to MY door...reads the sign...turns around and gets back into his Truck WITH MY PACKAGE !!!! He then drives away. No other Delivery Service does this. Hire the Kid with the Broken Bike. Fire the Driver with the Bad Attitude!!! FedEx SUCKS!!!

I took a Ring.com return to this UPS Store, in the box and packaged as I received it. But this UPS…read moreStore wanted to charge me $2.00 for 5 inches of tape. I'd rather drive it to West Springfield. Why do businesses think it's a good practice to gouge consumers? It's not. This is why so many brick and motar stores are going out of business.

Go in- this afternoon being cut off by an NOC with hair issues,get to the attendant told my package…read moreneeds a pc code,go to provide it on cell,left in vehicle. That wasn't the issue. The lady who sat on the phone while the store filled to capacity at 230pm (because who works apparently) and she remained on the phone with *tech issues* leaving one attendant sneezing her way thru Karen's who seemingly make their living buying and returning.

It is literally faster to drive to the Northampton store. And there at least you are acknowledged…read more The younger guy (K) is helpful but he can only do so much on his own.

Best to know before coming here that they do NOT want your business. That explains why they are so…read morerude, slow, and purposefully attempting to keep you from returning. Don't try to figure out why, could be a lot of reasons (laundering money? tax dodge?). Regardless, best to take your packages elsewhere, Staples or Michaels.

Friendly staff, able to take care of multiple issues easily. They lock up the building at night,…read moreso you unfortunately can't access to self service kiosk to print labels, etc. Because of this, I wish they would stay open later in the day, like 5pm on weekdays.

First things first, I'm the realest...jk jk (Cardi B joke... *cringes internally*)…read more Okay, first things first for real: we're in the middle of a pandemic and these people are still friendly, knowledgeable, kind, and well-stocked with hand sanitizer. It's clear that these postal workers are working hard to keep up with the flow of mail regardless of the global situation and it is so appreciated. When you visit this location right now, expect all the normal services that you need along with some other additions like glass partitions to keep the workers safe and healthy. If you need hand sanitizer, just ask. They keep it behind the desk. Now on to the normal review. I've been using this post office now for over a year and I haven't had any issues. The employees are friendly and helpful. When I have issues or am confused about how to write out something, they are always really willing to help. This is the only post office within the city, I believe, so you may come here because of lack of choices, but you won't be disappointed.

I was nervous to get a poster printed here because some of the reviews were not the best. BUT I'm…read morehappy to say I had a great experience and the person at the print area was super nice and helpful. Also I called and got my poster printed 2 hoursish after I sent it in through the website= so very quick turn around time. I think it's a little expensive to print here, but overall a great last minute option and was very impressed by their customer service.

I made one of the most important purchases in my life here--a Printer--after I had so many issues…read morewith my HP that you'd think it was infected with the STUXNET virus. Printing is so underrated, when it is critical for record keeping, advertising fliers, and paperwork filing. In fact, it might have been cheaper for me to buy a printer and then take it home instead of use the kiosk--but Staples DID have the self-serve print kiosk and I had no time to decide that day. In fact, this here Staples even had a Party City department that helped me save money on helium for my child's party. And I was lucky to meet kind community here, too. So, Staples regularly has sales on printers and the day I went for a printer and helium tank (Staples: That was easy) was the day I got both at a fair price. The sales agent I met helped me get the tank, and before I left, another customer had provided me one of the two coupons from a sheet that was just the right price to save me $10 on my tank of helium. My Canon printer was more than 20% off, which covered the four year warranty I purchased through Staples as well--after my last $300 printer going haywire in less than four years, I'm not about to take these purchases lightly. The sales agents were kind and helpful as I needed to make two purchases, given the timing of finances. I had no idea Staples offered warranty for their products, but they do, thank goodness. From what I know, Staples may be nationally known, but has its central offices here in Massachusetts, so they're local. I think that's why they took care of so many different aspects of daily 'staples'--journals, binders, printers, chairs, celebrations, and a busy print office since Collective Copies had to move out from Amherst center. Things definitely seem to be odd in the world of merchandising, though. Amazon sold a box of 12 Sharpie Gel pens for $9, whereas our local Staples had the price at $20. This reminded me of how Larabars, a fruit and snack bar, can no longer be purchased in large sizes at BJ's, a local brand, while Target or Walmart still stock them in 20 packs. You may pay a bit more in some places of Staples, but I love my Uniball pens and I would rather support Staples who stocks them than Amazon. (Uniball is also missing from BJ's.) Staples likely knows what it's like to be at the front lines of paperwork demands and keeps the supplies we need as customers handy for an emergency. Thank goodness-that WAS easy!!

Generally never a line, quick service and always kindness from the other side of the counter.read more