This is the best post office around this area. I literally avoid the Indian orchard branch even…read morethough it's closest to me because they have the rudest woman in there ! This place has the most polite and helpful employees. I've NEVER had a bad experience here. If you need help with anything, they're willing to assist you. Highly recommend this post office !

I called the post office this morning, as I was struggling to find information for a phone number…read morefor a small post office in New Hampshire. Erik was beyond helpful, not only in finding the phone number for me but also assisting with seeing if the address I had was correct. (It wasn't.) He was also very patient with me, as I was more than a bit rushed. I definitely recommend using this post office for their services. I actually go here instead of the post office in my town, but don't tell anyone. Ha ha!

Rural delivers (the ones in the trucks) get a determined number of hours to deliver (up to 9). If…read morethey get done earlier, they still get paid the allotted time. This results in lost and mis-delivered mail - because they want to get done early. Postmaster does not care - he is just looking forward to retirement. Customer is stuck tracking mail with neighbors or having it resent by sender - which could take months.

They are always very nice to me and helpful. No issues over the last 10 or so years. I just wanted…read moreto bring up their rating since the only reviews are 3 and 6 years old and disparaging.

Trash employees working here. Had a time sensitive piece of mail that had to go out. I put it in my…read moremailbox in the morning, with the flag up and left for work. When I came back from work my time sensitive mail was still in my mailbox with the flag down and now new mail. What a clown.

$30 to send a 2lb pkg to my little cousins in Ireland on Oct 24…read more Here it is, Nov 9 and it has disappeared off the face of the earth. I was able to track it as far as customs in Dublin and then, black hole. When mailing, I was not advised at the East longmeadow office that a pkg to EU should be send priority with insurance. How hard would it have been to tell me that. There are other options for mail now. I will never rely on USPS again.

Great customer service! There were only 2 registers open so there was a line, but it went very…read morequickly! Thank you!

I wouldn't recommend no one to waste their time coming to this post office. Only one person…read moreworking. Always got an attitude!!!

This small neighborhood post office is just that- nothing fancy but effective…read more The Pros: Probably the best mail handler I've ever encountered. She's hilarious and quick behind the counter. She's always very helpful and extremely knowledgable. The physical location is convenient. It's right on State street across from MLK community center. The Cons: Parking here absolutely sucks, especially in the winter. The lot is small and on a dead end street. Though the mail handler is awesome, she's usually the only one there and the wait times can get a bit long. Good post office thought all in all.

Saw this lady have a back and forth with a customer originally and she screamed at her and refused…read moreto give her service ... nothing happened as she was there the next day of course. No sort of repercussions for her actions. She does this kind of thing all the time- she's outside smoking and is annoyed when people come in... she will be doing things in the back and refuse to service PAYING customers until she's done: Update : Went back to the post office two days ago and of course this lady was being rude and condescending to people. She is loud and ghetto and screams at customers and talks at the top of her voice and doesn't like to help older people either . She's rude to people who don't understand what to do and doesn't like to help... the absolute definition of laziness. She's the absolute rudest post office worker I've ever met and that says a lot since I've been on the earth so long and I cannot believe this branch still has this lady working here. She is absolutely TERRIBLE. People like this can't really be fired because of the union - heard there have been several complaints about this woman.

Awesome lady who works here. Very professional and knowledgeable about USPS procedures and…read morepolicies. Gets things done in a timely manner as well.

Hi There, On Aug 24, 2024 letter at the lobby drop off box…read moreat 393 Belmont to NY. After a few weeks , it had come to my attention that the letter had not arrived. On their website , a missing mail form was initiated. On Sept, 25a household member contacted an employee at the local post office for an update. Even though the employee was polite and professional which was great, his answer appeared to be a training book answer of how to possibly prevent this from occurring again. We appreciate the already known information provided from the employee however, we were more interested in the letter being found and what the post office was doing to find it. The household member informed the employee that the letter was a check and the we were concerned and will cancel it. We have not yet heard of any progress. Oh yes and this is hilarious. A few days later when raining, I go out to the mailbox and observe a letter on the ground addressed to our neighbors, of course I made sure it went to the intended address. This was not the first time. To the USPS employees, Thanks for doing the hard and sometimes tedious work. May I ask all just to be a little more careful with the mail? Thank you, Mr. B

The USPS Office in Forest Park Springfield is small, but considering their size and how many people…read moreappear to be on their staff, they seem to work effectively. The desk clerk is also usually super nice, and I've never had issues with my mail or sending a package to anyone else.

This post office is nice and clean. But I guess it can get pretty busy. The review rating is not…read morebased on cleanliness nor the customer service, because both of them are great. It's based on the number if employees at this place. They seem to always be short on staff due to cutbacks. The employees here are hardworking and efficient. I just wish they had more help. I'm sure they feel the same way.

No one ever answers the phone at this post office. I have tried calling for over an hour. The phone…read morerings and rings and no one answers.