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    US Post Office

    2.0 (8 reviews)
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    16 years ago

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    1 year ago

    Never had a bad experience here, and staff has been helpful when I brought questions or concerns to their attention.

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    5 years ago

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    4 years ago

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    10 years ago

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    9 years ago

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    Burkholder's HVAC

    Burkholder's HVAC

    2.4
    (27 reviews)

    We have relied on Burkholder's for many years but this recent event was in stark contrast to the…read moreservice we had experienced in the past. So much so, that we will not being doing business with them ever again. Here are the details. Day 1, our heating system failed. We contacted their office immediately and was told to call back the next day due to high call volume. When we did, we were informed that the earliest available appointment, given the backlog and our lack of a current service contract, would be Day 10. Because of our long history with your company and our trust in your team, we chose to wait and endure the lack of heat. A technician arrived on the Day 10, diagnosed the issue, and determined that a part was needed. The part was not on the truck or available at your shop and would need to be ordered. Later that day, we were told the technician had missed the 4:00 p.m. ordering cutoff, even though he left our home around 2:30, and the part could not be ordered until Monday (Day 13). we were also told that no installation date could be scheduled until the order was placed. We expected a follow‑up call that day. After nearly two weeks without heat, we called on the afternoon of the Day 13 for an update. We were told that no status was available because it was a holiday and most suppliers were closed, but dispatch would contact us the next day. No call came on Day 14 or Day 15. We called again on the Day 16, explained the entire situation once more, and were assured someone would follow up. No one did. At that point, more than two weeks after our initial call and still without heat, we contacted another HVAC provider. They arrived the same day, had the necessary part on hand, and repaired the furnace immediately. After more than two weeks without heat, we were finally warm again. Late yesterday afternoon (Day 21), we received a voicemail from your office stating that the part had arrived and the repair could be completed today (Day 22). We called back this morning, reiterated everything that had transpired, and declined service. We fully recognize the strain that extreme winter weather places on HVAC providers and understand the consequences of not having a current service contract. However, we trusted that Burkholder's would still demonstrate timely communication, concern for our situation, and the level of service we had come to expect over many years. This experience has shown that our trust was misplaced. We will not make that mistake again.

    Brand New 1 Year old Carrier AC units cannot keep up with heat. Technicians/owners/installers might…read morewant to consider taking a course in thermodynamics to understand how cooling and heating works, because the units are absolutely improperly sized (after insisting that they were properly sized). Waste of thousands of dollars... I'll install it myself next time if I would've know it was going to be this crappilly done by a "specialist." Thank you for your attention in this matter

    US Post Office - postoffices - Updated July 2026

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