If I can give no stars to the service I received today I would! I've purchased a PO box online and…read moreprovided 3 forms of ID (passport, license and auto insurance). When I walked in there Saturday morning the manager greeted me horribly. I told her I purchased a PO box online and showed her my passport and driver's license. She insist that the two sorts of IDs are both required to have my address on them (this is not mentioned on USPS requirements). I ran to my car and provided her with my auto insurance policy. She then sees that my ID do not have the same address as my auto and I told her that my address is changed and I I left the paper in my other wallet at home. She says "YOU MUST BE TRUTHFUL OF WHERE YOU LIVE" like I was some sort of criminal. She then takes 15 minutes in the back to make a phone call and to eventually come back to the front to tell me she cannot issue me a PO box. I told her well what does the address matter if both addresses are mine? I have a current PO box opened at a USPS Montgomeryville (few miles away), my information is in the system. She then talks to me like an child by speaking in a voice loud enough for all customers and staff to hear our conversation. Her reason to not open a PO box for me was that my address are not the same and she repeats (YOU MUST BE TRUTHFUL OF WHERE YOU LIVE!). She said if the PO box will have to forward mail it can then do so to the address in the system. I told her that I live at those addresses and anyone is fine, I live at multiple addresses!!! This horrible experience was fostered by the store manager Christine Kohler (blonde hair), avoid her. -No longer a customer at Fort Washington USPS

The staff is so miserable and rude at this location. It makes everyone uncomfortable. Today I…read morewitnessed an employee literally berating an older man. It was horrible.

Never Again! Customer Service is horrible! I walked into this establishment not one person in line…read moreplace was empty. African American woman sitting behind the counter she says I'll be with you in a moment your suppose to wait in line. She says I'm used to people reading the signs. I said what line it's nobody in here. I didn't even come to the counter in front of her I still kept my distance and proceeded to wait. Another lady behind the counter asked if I was getting a passport I said no 1 stamp. She says oh I'll be right with you and walks to the back. Now I've never been in this post office in my life but first impressions are everything. Nobody could stop what they were doing to give me a stamp. The fact that she got smart saying she's used to people reading the signs was unnecessary. I approached her said good morning and this was the response I received. Please educate your employees on customer service and how to talk to people because all that was totally Unnecessary for 1 stamp. She took so long to wait on me I ended up leaving. Really ridiculous!! I came in happy and left pissed.. let me go back to my neighborhood where I'm welcomed!!

The staff is very professional and helpful. The facility is clean and welI-stocked with shipping…read moresupplies. I go out of my way to use this post office.

The parking lot here is small and tight…read more Service: the counter people are very nice and helpful. Chris was a sub this day but he was very nice and engaging. They're well stocked and offer mailboxes to purchase. Overall I drive past a post office to get to this one.

This is an excellently staffed and run PO. Always friendly and courteous. Quick service even when…read moreit is busy. I actually enjoy going there over any other PO in the area.

The post office here is the best ever! I have been to many post offices where the employees look…read moreless than enthused to help anyone but at my local post office the employees are the complete opposite and are very courteous to everyone waiting in line and normally there is not a very long wait. Definitely recommend going here over any other post office in the area!

Generally, this is a great post office. However, today I visited around 3:20 for the purpose of…read morebuying a bag to mail two items, and the young woman behind the counter was very rude to me and was of little help. She needs to be taught some manners in dealing with customers.

Outstanding. This location maintains a level of service that puts every other post office I have…read morebeen in to shame. For years I have been coming out here rather than dealing with the incompetents at my local post offices in Philadelphia proper.

Very nice people under difficult circumstances. Busy post office and some unhelpful coworkers…read moreinhibit the experience. They screwed so much up. Possibly intentionally. Would give zero stars if an option

takes this PO 2 days from delivery from Phila Distribution to get it on the truck for delivery. I…read morethink they are all sitting around drinking coffee and eating donuts instead of processing the mail. I loath having my mail go thru this PO but I have no choice. If I could give it zero stars I would.