The store can get very busy especially on a Saturday. Que is always so helpful and very…read moreknowledgeable. The store sells pretty organized. Overall this location is the best in the area. You can get what you need.

I've learned that UPS Stores are hit or miss. In some cases it's a complete nightmare, from the…read moreservice (or lack thereof) and the delay in packages going out (in one case over a month). However, this location is the polar opposite. Everyone I have interacted with on multiple occasions is extremely professional and helpful. My packages have never been delayed out of here. And they're fast! I drive past a few other locations just to come here because they do what they're supposed to do very well.

Couldn't deliver a package on time. Does not matter how many times you call, a live person never…read morepicks up.

Fedex, that arrow on the sign isn't them going forward, it is, as all arrows do eventually,…read morecrashing towards the earth and it's due incompetence and inefficiency. I ordered a package and paid extra for it to get overnighted. In due course I got the tracking number and saw the item was after only a day held up in their main facility. The label said there were questions from customs as to the contents. It was a shipment of shirts. I contacted the shipper who said they had been in touch with FEDEX and were told it was resolved. And for the next WEEK+ the item just sat there with the code saying there were questions from customs. I would call up and four different times were old by fedex people the matter was resolved but the package didn't move and the site didn't change. So either the phone people were lying or the web site was lying. And there was no answer when it would move. Finally on Monday the site changed and said it would be delivered on Tuesday. Great. I followed up on Tuesday morning and it was delayed because it had arrived at this location after the rucks had left on their runs. This is FEDEX itself that can't keep its own schedule which they set themselves! Between needless delays and employees that were either lying or were incompetent, there isn't a 3rd option there, I've contacted the sender and said I will not be doing any more business with them so long as they use FEDEX as their shipper. I know things happen and companies have to deal with it but FEDEX' response is either to lie to their customers or if the phone people are not lying, then they are too incompetent to enter details into their system correctly so their web site for tracking is updated. These are on FEDex. There is no excuse for the delays they inflicted on this and it's not the first time they've done this. It was all on them and the fact their badly misnamed customer service department was incapable of giving a straight answer. FEDEX just isn't worth it. Use the post office or DHL or a trained alpaca, any would do a better job than this lot.

Kamala went above and beyond in helping me today in returning a ridiculous number of items (6 pairs…read moreof shoes and @12 other things). She was incredibly patient and helpful Thanks Kamala for making my experience easier

DO NOT USE THIS STORE. If you have any issues shipping your package, good luck with getting any…read morehelp. They act like they are helping you, but never file the claim or follow up afterwards. Numerous texts back and forth with the "Manager" and UPS has no record of the claim ever being filed. Then to get this response from the store "They will email u directly, I have no excess after I submitted the claim, u can also go to ups.com and click on claims for update" They are just a sub contractor who will just take your money and lie about anything they are doing. Avoid this store at all cost and use UPS for pickups, better yet use FedEx. What a scam.

Matt and Mike were outstanding today. Professional, friendly, efficient and hard working. There's…read morenothing more wonderful than thanking them for a job well done and then seeing a good load of junk and shredding motor off! Thank you to everyone at Junk Luggers for making this process go so smoothly and for changing the pick up date to this morning before snowmageddon. --a happy customer in Ambler PA

Great experience! Shawn and Alex came the day after I booked the appointment. Great guys and were…read morein and out in 20 minutes. Highly recommend the Junkluggers team!

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

Auction house - I bought an item. Manager very helpful - thanks. Working with me on the delay of…read morethe transport.

I wanted to sell some designer furniture and wall decor. I contacted Alderfer and sent pictures of…read moremy items. They sent an expert to look at my items. He chose 16 items for the auction. These were items selling on other sites for hundreds to thousands of dollars. On auction day only 6 of the items were up for sale! They sold at very low prices ,$100.00 - $300.00 ! After Alderfer deducted their commissions and expenses they sent me a bill! I did protest and they ended up sending me a small check. It took over a month to get my 10 items back. They wanted me to have an estate sale to sell these and other items. I wouldn't trust them to sell anything for me ! I feel this was a total scam. This is a warning to anyone wishing to sell items.