This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

Worked there for a month and a half, had my job threatened multiple times, when I found a new job…read moreand put in my 2 weeks I was terminated on the spot, extremely unprofessional, kept changing my schedule on a near daily basis. Found out some of my tools were stolen and when I mentioned it I was told I was being a problem and to shut up or HR will show up and investigate and if they came I'd be fired. I was told to slap a DOT sticker on the trailer even if it didn't pass. And they gave all the work I wrote up to vendors instead of the techs. Maybe if there was a competent manager in charge the shop would have run smoothly. I don't really see the point in hiring techs to stand around playing on their phones and hanging out in the office while paying vendors to do all the work whats the point?

AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

Great customer service and everything is wonderful at this location. I've been to some that are not…read moreso great in this one definitely stands out.

All I wanted was to return an Amazon package but they instead I use self check and its now a mess…read moreand I probably wont get my refund zero stars if possible

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

So I want to recommend this good sized and comparatively clean store. It's in a nice area, but no…read morereal malls nearby, so if you are looking for clothing and shoes, a lot will be from nearby Target and TJ Maxx. There are definitely gems if you have the patience to really scour the racks. One time their card reader wasn't working and I found out after I had been shopping over an hour. I told the cashier that I would need to go to an ATM for cash, but she said she wouldn't be allowed to set my cart aside so my selections wouldn't get put back. There were only a few people in the store. I understand that may be their policy under normal circumstances, but this one was their fault. Kind of left a bad taste in my mouth. But if you happen to be in the area, it's not a bad shop.

Prices have gotten too high. You're almost better just to buy new from Amazon. They get the stuff…read morefor free and still ask me if I want to round up at the register... that stinks too.

I walked in with over 80 Amazon return packages. Not a typo. Eighty-plus boxes and bags, multiple…read moretrips from the car, the kind of return pile that makes you apologize before you even reach the counter. The staff here didn't blink. They were patient, organized, and genuinely kind the entire time, scanning every single QR code, sorting everything into the right shipments, and double-checking that each return got its receipt. They even kept their sense of humor about it, which honestly made a stressful errand feel easy. This is what customer service is supposed to look like. If you have one package or a hundred, this is the UPS Store to use. This crew has earned my business for life, and they'll earn yours in one visit. Shout out to the main guy with glasses (I forgot to ask your name) but he was so kind and the one who keeps me coming back!

Had Linda as the cashier. I have never been met with such horrible and rude customer service. She…read moretalked down to me. Made me open my box, then wanted to charge me to retape it or come back. She was very condescending. My packages barely got shipped as she insisted they wouldn't make it back to Amazon.

As others here have mentioned, great customer service from Harry, very polite and warm demeanor,…read morequick notary and other services provided, service requested was completed, etc. No complaints there and thank you. I have one issue here: an outlandish charge of $1 per page (I needed 5 B&W pages consisting only of text to be printed). The receipt (shown below) shows the printing services rung up as "postage/miscellaneous." And I would think there should be an itemized charge on the receipt specifically for printing. Doesn't seem ethical or reasonable, especially given the surrounding area as well as prices of things in general around here. I got the pages printed first then had to leave the store to get something and came back to get the notarizing done. He told me he would charge me for the printouts after I came back and now I question why he did that. I wish I had gone to FedEx or UPS for printing services (prices for FedEx shown below from the FedEx site). The way to make this right and change my review would be a refund for what was actually provided. Otherwise, I chose 2 stars for Yelp's category of "Could've been better."

Love this place. Went last week to get something notarized. The owner was lovely. Notarization…read morecost was straight up the PA minimum. I had something notarized a month prior at a different place and they charged me 4 times what Harry charged. Also, he was very knowledgeable about documents that need or do not need to be notarized. 5 stars!