I paid extra so something important would arrive sooner. That is the only reason anyone chooses…read morePriority or Express service. The Afton, Wyoming Post Office failed to deliver on that. The package moved at the same slow pace as regular mail (or worse), tracking sat with no meaningful updates, and the promised delivery window was ignored. When customers pay a premium for speed, the expectation is simple: the item actually arrives sooner. Charging for expedited service and then providing the opposite is unacceptable. This location has become unreliable for anything time-sensitive. If you need something important on time, do not rely on paid "faster" service through the Afton Post Office. You will pay more and still wait longer than you should

Absolutely horrible location. They literally NEVER deliver on time, if at all. Most all the time,…read morethey are too lazy to deliver, and I have to go in to the PO and pick up my stuff. I'm pretty sure Ethelred all crack heads there.

I came in to mail off my trekking poles that I had purchased while hiking the Tetons. I waited in…read moreline for about 15 minutes as the line was long and there was only one person working. When it finally got my turn to the counter, I was told they didn't any boxes to fit my poles in and I was recommended to go to the UPS store instead. The solo staff member was nice and helpful. All of the other locals apparently knew her and was patient with the wait time.

Very definition of incompetence. Claimed to have put things in boxes that they haven't. Endlessly…read morelong lines. Etc.

The lady there was very nice in helping me get set up with a PO Box and answered all of my…read morequestions!!

If you're considering using this post office for general delivery, I strongly recommend looking…read moreelsewhere. I visited in person to confirm that they accept general delivery packages from all major carriers (USPS, UPS, FedEx). I was told yes and no form or fee was required. I followed their instructions exactly when addressing the package. According to tracking, my package was delivered on a Friday. When I went in on Monday to pick it up, the only employee on duty, Will, told me it "probably hadn't been sorted yet" and asked me to come back the next day, citing that he was too busy to check. When I returned on Wednesday, Will was there again and he told me without checking that the package had likely been returned to sender. When I asked for clarification, the explanation shifted to say it had definitely been returned, though Will made no effort whatsoever to check for the package in the back. Will just kept telling me they can't locate it because it's a fed ex tracking number and he sent me to fed ex to look for it (surprise it wasn't there). Additionally, be prepared for long wait times--there's usually a 20-minute line at minimum. Based on my experience, I would not recommend relying on this location for anything important that you aren't willing to get lost in the mail.

Kelly is the best. Always friendly and always ready to help locate packages, which is very…read moreimportant since Irwin is 45 minutes away from shopping and, therefore, we all order a lot online.

Their customer service is beyond frustrating. It won't let you talk to anyone. Do not recommend…read morecalling.

Where the hell is my package !!!???? My tracking # is 9505515260926254932858 it is a title to a car…read morea d I need it asap and supposed to b here Monday wtf guys..I need that title and paid alot to insure and make sure delivered safe please help

Poor service. Don't expect to pick a usps delivery up thier on a saterday. 3 times now I I have…read morelied to and told my package was not thier. Funny thing is I have the usps app on my phone and new the package was thier becouse the worker scanned it in. Why the he'll even bother to open up on a saterday.

My mail has been going to I live on autumn Ln It's been…read morehappening with many of I've had packages stuck in the mailbox with the key that won't work for a long time. I don't even know what happened to that got it. Thanks. I will remain anonymous.

We ordered live chicks, USPS did an amazing job getting them here!!…read more Our chicks went from Missouri(Cackle) to IF in 2days!! They even put them on a plane from Boise to IF-even though they had time to put them on the truck(they went at 1am). The post office called me to let me know they were there & where I could pick them up even before they technically opened!! Only issue, my son went to pick them up on his way back from work, had left his ID in his lunchbox. He had a picture of his ID on his phone, proof that he was called, & obviously knew the name/address on the box(it was addressed to my 11yo in 4H), to & from. Nope. So he had to come home & go back, leaving the chicks for an additional 30min(not a big deal, but could have been)....&then the guy didn't even look at it, just enough that he had it. Kinda super silly!! They also weren't overly friendly, just kinda doing their job, but not unfriendly or rude either...European style customer service. Overall we were impressed by the service, but there was still room for improvement.