I have had a mailbox for more than 15 years and have seen the quality of service decline while the…read moreprice has tripled. I would not recommend them unless you have no choice. They don't answer emails and rarely answer the phone these days. . Don't expect any apologies. If you need something such as mail forwarding, expect to email and call several times. You may get an answer eventually. It is very frustrating as the service used to be ok. Every year I hope they will improve, but actually they seem to get worse. They do remember to bill you though. And to increase the price by 10 or 15 percent each year! I do have to applaud their business acumen as they charge for effectively no service. They understand that a lot of people need the service due to limited options in Jackson Hole. This is the only yelp review I have written. I guess they have inspired me.

Just came in to drop off something I sold on eBay. Gentleman…read morewas very polite and took care of me right away. First time coming here so my review is pretty basic but it looked well kept and the staff were busy working away on getting peoples packages shipped out. Nothing really to complain about. Just watch the parking area as it can get extremely busy there with the Kroger and gas station and people drive a little nuts in front of the store.

This is the worst store I've been to in my entire life. there are almost no workers, and the few…read morethat are there have no idea about any of the products, or even how to answer a simple question. I will never do business with this store, nor with the Staples corporation ever again.

I should have known better, yet I did it anyway....I went to my local Staples (and only office…read moresupply store within a 90 mile radius) to buy a new printer. I had been waiting for my old, cumbersome, HP 4620 printer to die, as it had caused me nothing but trouble since I bought it. I had a printing project come up, and after running every diagnostic and troubleshooting test on my HP, I concluded it was dead. So, I did what I ALWAYS do before I buy products - consult with Consumer Reports. I matched the ratings on printers from Consumer Reports, with the features I wanted most, and compared them to the "pick up in 1 hour" printers I found on my local Staples store. Armed with my information, I went down to buy an HP 5549. Typically, I did not find any on the shelf. One Staples associate came up to me and when I explained that I had looked on Consumer Reports and knew what I wanted....he looked lost. I tried explaining but it was clear that he would be unable to help me, so I continued looking on my own. A few minutes later, the General Manager, Ian, approached me and I explained that I knew what I wanted, based on my prior research. We were standing in directly in front of where the 5549 printers would be, and I expressed my dismay that they were out of the printers. As I had more "no's" on my list, and very little "yesses" (as is typical for our store, for some reason, they only carry "older" or "soon-to-be-outdated" models), I had no idea what kind of printer to buy. Ian directed me over to the HP 6968 model and explained the differences between the model I wanted, the 5549, and the 6968. Convinced, I bought the 6968, extra ink, and the extra warranty (because printers don't last very long anymore - that's why they are so cheap, I was told.) I loaded everything into my car, then as usually happens, I ran back in because I had forgotten stamps. IMAGINE! my surprise, when I went back in, to find an entire endcap of the HP 5549 model I had originally came to buy - ON SALE! I thought about getting the 6968 out of the car and coming back in to get the printer I HAD WANTED IN THE FIRST PLACE. However, I was tired as it was at the end of my errands and I wanted to get started on my printing project, so I decided to give the 6968 a try as it had been so highly recommended by Ian, the General Manager. I went home, set up my new printer, and went to work on my printing project. Immediately, I knew I had made a mistake. The 6968 had every troublesome aspect as my old printer. It was cumbersome, loud, the paper got stuck, I was constantly having to go over and "check" something on the printer. I hated it and cursed myself for not exchanging it the day before. Then, a phrase popped into my head: BAIT AND SWITCH. I'll be contacting the Better Business Bureau, and if advised, then my lawyer.

I'm not happy with FedEx. Their whole system stinks. I'm trying to collect them fourth package of…read moreone package of four that was sent two weeks ago. They screwed up and sent three of the four to the FedEx location where I picked them up Anyway these people at this address are great this location. People are very service oriented very helpful dealing with stressful people. I love this office. I don't like FedEx.

We had to ship some stuff home from our vacation. A little too much shopping…read more They were very helpful. They carefully packed our items, selected the right boxes and made the process very easy. The employees seemed happy to help and acted very professional.

I came in to mail off my trekking poles that I had purchased while hiking the Tetons. I waited in…read moreline for about 15 minutes as the line was long and there was only one person working. When it finally got my turn to the counter, I was told they didn't any boxes to fit my poles in and I was recommended to go to the UPS store instead. The solo staff member was nice and helpful. All of the other locals apparently knew her and was patient with the wait time.

This place far surpasses the DMV as Hell on Earth. NOTHING is simple or efficient here. You can…read morehave a notification that there's a package that's been waiting 2 days in a parcel locker and you still only have a 20% chance of being able to pick it up...they just can't keep up apparently. Do yourself a favor and pay twice the price to use UPS. At least they have enough employees to keep the lights on.

This store is very helpful. I have used them many times for print and shipping. They are really…read moreamping up the print department. They can help! Great shippers.

From the owner: The UPS Store #3579 in Wilson offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Westbank Shopping Center - Next Door To Blue Spruce Cleaners.

My wife and I after having a nice dinner watched a driver for this company verbally attack a woman…read morewho must have parked in a spot he uses to drop off packages. The driver called her a "bitch" and dropped the "F" bomb on her. Several passerby's said something to this driver and he recognized them with a middle finger in the air. This is clearly an unhinged person. My company will not use this delivery service and I would encourage others to refrain from using them as well.

From the owner: On Demand Deliveries Messenger Service…read moreLegal Courier Medical Courier Restaurant Delivery (Ski Season Only) Office Supplies Pet and Farm Supplies Luggage Forwarding

I was worried about getting a trailer returned during business hours because I'm unable to remove…read morethe trailer from the hitch myself (due to its weight). The store manager went above and beyond to help me. He waited several minutes after hours to ensure that I could remove the trailer and complete the return.

Same story as others. Nearly impossible to get ahold of on the phone. Ended up not having our…read moretruck available to use despite reserving months in advance. Not sure why they are in business. Rent from Alpine or Idaho Falls. You have to drive further but they are actually reliable.

The sales staff were very helpful and friendly and answered all of my questions. I recommend this…read moreplace to all my friends.

In love with my Teton rings. Perfect addition to my 10 year wedding ring. It's truly everything…read moreI've wanted for my forever ring.

Worst service. Called multiple times to get a quote and filled out forms online. Zero response. A…read morefriend of a friend that works there let them know we'd been trying to get a hold of them. He was very nice and called us back. We had been in touch with Black Diamond moving company, but bc of the friend of a friend connection, we decided to give DD a chance. Big mistake. During our move a couple pieces of furniture were damaged. We took pictures a s reported it. We were told their guy looked at them and couldn't fix them, so they would replace them. We were told the parts were ordered. We followed up 60 days later, and the next person we spoke with said they couldn't find any records or orders etc. they promised they would take care of it. A few more months pass, and we follow up again. Still no replacement pieces. The next guy we spoke with said he had never heard of us calling in about our issues. Though he was polite and apologized, we're now 5 months out with replacements that take 6-8 weeks to get in just now being ordered. All in all it'll be 6-7 months before we receive the replacement item. If it'd been handled in a timely manner, fine. But at this point it's past ridiculous. The number of phone calls and time it's taken our end to get it taken care of while being lied to and yanked around has really put an awful taste in our mouths with this company. I wish we'd just found someone else to handle our move. Stay far away and check out other places in town!

We set an appointment to get an estimate. No one showed. After waiting an hour, we called and spoke…read moreto someone who was at the vet. He said he would call back and reschedule as soon as he was out of the vet. Two hours later, after not hearing from him, we called again. With feeble apologies, he promised to come over within an hour. Three hours later, still no response. Based on the TOTAL lack of responsiveness of this company and lack of courtesy to call to say they are running late or have a problem, I certainly wouldn't use Duffel Donkey to move. Would they even show up? Would your household goods ever show up once loaded? Sorry to be so harsh, DD, but first appearances matter. I gave you three chances and you failed.