This post office was terrible. The line was out the door, and there was only one new girl at the front taking people. I normally only use the kiosk, but the kiosk had something wrong with it so I had to stand in line for an hour so that I could get a package mailed to my daughter in time for her birthday. read more

When I tried to purchase stamps, I was told "we don't have any because the person in charge of stamps is on vacation", then I tried to pay for my PO Box, and because I was a week early, they would not allow me to pay for it. So I came prepared to pay almost $300.00 to the Post office, and left not spending a penny! Wow! No wonder they are loosing millions every year! read more

The self service weighing/stamp vending machine is nice. This location has P.o. Boxes & a drop box. Lines are very long. Staff is generally friendly - but lines can get crazy long. read more

I send priority express packets out twice a week to 1110 Alexandra Ln, Apt 412, Harrisburg, PA 17110 and I have never had so many packets not being delivered on time. Your mail carrier keeps scanning that there was no access to delivery location and its ridiculous as that is not the case. I would like someone to contact me at 570-278-2277 about how I can file a complaint. I have tried contacting the post office directly at 717-657-0883 and NO ONE WILL ANSWER THE PHONE. Please return the call to me so we can get this matter resolved. Your post office now owes me for several refunds because the packets are GUARANTEED!!!! Then you get a lazy employee that just scans something as no access and NOTHING IS BEING DONE!!!! Some one should not have a job. read more

Waited for about half an hour to pick up 3 of my packages that delivered to my shop but because of the virus, we've been closed and could not get it. So we went to this USPS location and when the lady at the counter greeted me, she was extremely rude. There was no sign on the door that said two people were not allowed to be next to each other. Note: there was only one person working at the counter and the line went out to the door. The lady that greeted me, was being extremely rude and was racially profiling me because I am Asian, so she automatically thought I was Chinese which is extremely rude because I am not. Regardless of my skin tone or the way I look, I should not be treated any differently than your peers, I am the same just as you. She asked for my identification but did not ask for anyone else's identification and she told me to "take a step back" when I was standing just as close as the other old lady that was standing beside me. She then retrieved my packages and slammed them on the table, which was unnecessary, I had very valuable items in there that were breakable. Anyways, if you're working customer service, I don't think you should greet your customers with a rude tone. Not sorry you look like a witch and your nose is so big and pointy Karen. read more

They don't want you here. They don't print shipping labels, they have no pens, they won't tape your package closed, and they act like its your fualt for even being there. I've been using this post office for 10 years. Its consistently terrible. Terrible read more

A little over a year since last update. Not much to say but .....This place is worse than ever! Now we are not getting our mail! Our regular mail carrier is a gem. She does a wonderful job. When she is off the substitute mail carrier is absolutely clueless! No mail for a week! The Lower Paxton branch is about as horrible as a hangover! Wish they would close and go private. The person in charge at this branch is useless as a counterfeit $100 bill! read more

It's really the best when there are 3 people working the counter when there's a line almost out the door, until it's time for a break for one employee and the other gets side tracked doing something in the back. It's just crazy to me that employees take breaks while there is a line of 15-20 people standing in the lobby. Madness. read more

Dearly beloved Post Office - you're always there for me when I forget to send something out in the morning mail with your drop boxes that don't get cleared out until 545pm. Your customer service is amazing, especially when I'm taking way too long to fill out customs labels. You don't get mad at me and tell me to hurry up. What do you care? You're government employees. I'm envious. My post office has always been good to me - supplying me with friendly mailmen and being so damn friendly that I don't mind that the price of stamps has more than doubled over my life time. Now - if you could just start losing my credit card bill you could get 5 stars... read more

Not he best place to go drop off and pick up things you need. Line was about a 20 minute wait and only two people working. They had everything I needed but it was an average usps and average visit to get things I needed. read more

No the post office location in Harrisburg pa is rediclious how long it takes them to send out a package if a seller pays for 2 day shipping they dont care they will ship when they want to tired of they reason for doing this its call laziness read more

Probably the worst usps location ive ever been to in ny or pa. 90% of the time there is 1 employee and a line of customers out the door. Absolutely pathetic get it together. read more

UGH.... There is NEVER enough ppl to help with the clients...Sadly more often then not, I know going there I will need to wait in line forever.. An often that line is going outside the door. I simply wish they hire more ppl to help...I have complain to the post master several times about how poor the customer service ... An the postal service wonders why more ppl, will pay extra for better service at fed ex down the road.. read more

This place was kind of ridiculous I'm from out of town and just moved across the country and my parents had to ship over my personal information so I could transfer my license over, so I go down to the post office and show them my pink slip and my drivers license, they ask me for my address, and I told them I have no idea what my uncles address is (as I'm staying with him for the time being and had it shipped to his house) and they told me I couldn't pick it up because they didn't want to be liable if I just stole it, the package even had my name on it. So I told them I'd have someone from that address pick it up, which later that day I did and then they told her that I NEEDED TO BE THERE TO CLAIM IT, it was ridiculous and lots of running around for no reason. The reason I downloaded yelp in the first place is so I could share with everyone how crappy the service was here. read more

These are actually some of the faster and more friendly/helpful post office staffers that I've ever encountered. The Post Office itself actually has nifty little drive up mailboxes outside. And you can go to the diner next door and then down the street to 3B after you mail your packages. What could be better :-)? read more

.Very nice post office. The folks are helpful and pleasant and so far the lines haven't been horrendous.

I've tried repeatedly to reach the POOM in Harrisburg PA. The local post masters refuse to give out the number, but they refuse to correct the problems. Something is definitely wrong with this org. The secrecy and call dodging is a disgrace, but the system is set up this way to avoid the truth. We pay for this. An absolute waste of money! read more

This is the worst post office around. Slow, slow slow, 30-60 min wait on Saturday mornings, with one person at the counter, line out the door. Have to wonder where is the management, and why the place is allow to be like this? As time goes one, we will have less of a need for postal mail, and may be Amazon will find another shipper, and these people will wish they were much better at their jobs, when they don't have one!!! read more

Absolutely the worst post office ever...when someone is on vacation or decides not to finish a route they hold your mail till they feel like delivering.....had a package sent from California. Got the routing number and it said it was delivered....went to front porch, nothing....back door nothing, searched garage, nothing.had to call the post office and the carrier couldn't remember where he delivered it to......called the post master general, they did an investigation, and suddenly 3 months later this thing appears in my garage.......and trust me it wasn't there.......clearly visible. If you need something sent. Send UPS or FedEx.........don't expect anything from this site......oh and when you call and they say you have no mail, when you get 50 pieces of junk mail a day, and they say........YOU have no mail.........loi.......yea, someone's not telling the truth. read more

The US POST OFFICE SERVICE is no less then a Disgrace .. No one that works there cares, The mail delivery can be at any time anymore that is if you even get your mail. OUTRAGEOUS it needs to be given to the private sector !!!! read more

The Lower Paxton Post Office is delivering mail and packages on Sunday during the holiday season! Kudoos. These folks are moving a huge amount of mail and do a great job of it. Somehow they always remain friendly and helpful. How many other businesses can say that? My mail carrier - Lisa is terrific. read more

Worst Post Office EVER! Everything was fine until our mail carrier retired, then all hell broke loose. His replacement took it upon himself to stop delivering our mail, without following the proper protocol (leaving a Post Card from the Postmaster if he was unsure). We were never notified, and when we discovered the problem, we called. We were offered no help for this issue other than a rather rude response of "No Name, NO MAIL" (which by the way, is not a Federal Requirement. We called to confirm that we lived there, and were told that they would "pass the message to the mail carrier"... but still have yet to begin receiving mail) and were hung up on several times. Completely unprofessional and unwilling to help in the situation. These people are a joke. No wonder the USPS is so much trouble with employees such as these. read more