Package was delivered on time. The Postal Worker was dressed very neatly in her Postal Uniform and she was Jovial and gave the impression she was happy to serve us. When finished she asked agin if there was anything she could help with. Always with a very pleasant smile on her face. read more

Flag was up on my mailbox and the mailman just blew by it down the street and never hit the brake. Also why are the delivering mail at 8pm, no wonder we don't get our mail very often. I am on the mail notification that tells me when and what I am suppose to get via email and today it said 4 pieces was to be delivered but as I said he just blew on by it. Hendersonville post office is the worst and I guess most of them can't read very well as what mail I do get is delivered to wrong address. read more

While I don't for a minute take for granted the job our mighty postal workers do, but, a smile would go a long way. We tried to get a passport and I can't tell you be sure to get an appointment and they close at noon. read more

They will never answer the phone to answer any questions. Try it yourself. My carrier is good, but the postoffice is not very efficient. The manager must not care. I can tell by the reviews of 1 1/2 stars they are a poorly run government office. They need to at least answer their phones. The postoffice general should look into this postoffice. Every one I've talked with hasreceived mail. We have had bad weather but it has been 6 days and still no mail. Their profile shows they are closed read more

Passport hours on Saturday are posted as 9am-12pm. Try 9am to 9:25. The man helped three customers (with a line out the door), and then informed the rest of us that his boss told him no more passports today. We thought he was kidding. He wasn't. Told us we could talk to his boss by waiting at the blue door in the lobby. About 10 of us waited. By the time we left around 10:15, she hadn't made an appearance. Others stayed but we had three kids with us, one of which was ready for her morning nap and starting to be a nuisance to everyone. We may try to return after nap since it will still be before noon. Prob a waste of time. How about make two lines and see the passport customers alternatively with the regular mail l customers rather than just dismissing them and ignoring them. Tried calling, no answer. A woman was standing next to me. English was not her first language and I'm not sure how much she understood about what was going on, but she got the gist of it. She looked at me and said, "Why they not respecting the customers." I just shook my head and said, "I don't know." read more

For the last two months I have not received my mail or any deliveries due to my postal man being on vacation. This is truly unacceptable as a US mail service. read more

To the man who collected the mail from the outside bin today, you and your attitude can both go to hell. I hope one day he can find a job he enjoys instead of looking miserable and dusty! read more

I would have given a 0 if that was an option. My package on tracking was sent and RECEIVED by the Hville Post Office. However, it was never delivered. I tried to telephone them for 2 days - 20-30 times each day and always busy. I called the 800 number and was told it was at the post office. I went to the post office to the front desk and she told me to go to the blue door around the corner to speak with her supervisor. Here is where I met Stan who told me he didn't take care of customers. I told him I was sent from the front desk. He said it is probably a UPS problem. I asked about the phone constantly being busy an d he said "how can we answer the phone when we are taking care of customers"! He more or less admitted the phone is left off the hook. read more

I show a package was delivered to my house today. I was home all day. I have a ring doorbell I do not have the package and do not show any activity on my RING that anything was left at my door. I have tried for over 3 hours to contact the local post office to see where the package was left but all I get is a busy signal. Now they are closed and says to call back tomorrow. What is wrong with this post office why do they take the phone off the hook so they do not have to answer calls. Tried calling the main 800 number but it is all recorded and you can not ask a question. Disappointed in where my tax payers money is going. No wonder they have a drop off in business. read more

I use click and ship and my regular mailman is the Bomb!! But there is this black chick that fills in for him and she SUCKS!! She is the laziest person I have ever seen. She thinks this job is her right and has decided that she will exert very little effort. I am so disgusted will probably go back to UPS. They just screw themselves. Also, this office is horrible. They must know their people suck because they take the phone off the hook so it always rings busy. SO glad my taxes pay for this shitty service read more

If only I could give ZERO stars...they lost a 2 day priority package that I placed inside their lobby drop off wall bin on 7/10/18. The package was never scanned and just "disappeared" from the INSIDE of their office area. It is 9/1/18, and I'm now in the process of my 2nd USPS appeal and they will NOT HONOR THE INSURANCE included with the purchase of the shipping label...even though I sent them a copy of the actual label. MAKE SURE THEY SCAN YOUR LABEL WHEN SHIPPING...do NOT just place it in what is supposed to be the safe and secure drop off wall receptacle that leads directly inside of their office. POOR SERVICE. Go down the street to the satellite office on W. Main. read more

I've been doing business here a long time and have always been treated well and the service has been good. However, the first time I have a problem with a delivery to my home and try to explain what was going on to the USPS employee, she did not seem to give a shit. I'm on a first name basis with the employees here and I was kinda shocked that I got stiff armed. This flubbed delivery (that was of no fault of mine) cost me a substantial amount of money otherwise I wouldn't have taken the time to post this review.. If there was an alternative way I could ship my letters after this experience I would... I find it funny that the employee was quick to place blame on the carrier instead of trying to come up with some answers other than "there is nothing I can do"... read more