This store treats customers differently .Caucasian customers are greeted with a smile and welcome…read moreto FedEx.Black customers are not.When I approached the counter and began speaking the lady cut me off and refused to listen assuming she knew the answer.I attempted to confirm another question she cut me off again.I said something about how she rudely interrupted me. I left to get my phone cord to use self service upon return I was told here is you print job.I asked for the cost she said no charge since you feel I was rude... Really? I have been to this store before while visiting Nashville and thought it was a isolated incident but this is the second and last time going to this store.The two older ladies in the morning need customer service training ASAP.Not sure if management reviews Yelp but I will also email the corporate office.

This location is really hit or miss. Sometimes you go in and you get treated well and get…read moreoutstanding service. Then other days you go in there and it's horrible. Like they say here in Nashville "it's chicken or it's feathers". The problem here is that it is feathers far too often! The UPS store is no better and the post office in the area is far, far, far, worse! So.........

This review is in reference to the two closing employees on 3/11/24…read more We are here for a work conference. I stopped by to pick up a package that was shipped to the hotel. I stopped in around 3 to pick it up and was told the package was delivered but still in the mail room. I was told just to come back by 5 to pick it up. I was there for 10 min until five, and the clear door was dropped. I saw the two employees in the office, one resting her head on the deck, the other on her phone. I knocked until 5 with three other customers, while they ignored us-no acknowledgment or communication. So incredibly rude of those two employees. Do you want to close early? Is something broken? Fine, I can accept that; please communicate that with the customer in your CUSTOMER FACING ROLE. Mark, who has been working with our team, has been absolutely wonderful. The other two employees should take notes from him.

Normally I'm a big fax of a Fedex inside a hotel, however I have mixed feelings about this place…read more Located in the convention center of the Gaylord Opryland Resort. Pros: Friendly service, employees here were super nice and willing to help do everything they could from borrowing scissors to open a box to tracking down a last minute delivery. Always seemed to be open when I stopped in. Large selection of last minute supplies. Easy to find with signs and banners. Cons: When picking up your boxes you have to stop in and request them no phone calls ahead. Then it takes 30 mins to have your items delivered, since they are stored floors below. Each item is charged by weight. Long line can add to wait time... spent some time here. No other options if your shipping directly to the hotel.

This UPS Store is situated in small plaza alongside a Quiznos, a Thai spot and a couple local…read morebusinesses. The location is your standard UPS pickup and drop-off location. Most of my visits are for Amazon returns, which never take more than a moment or two to process. Service is hit or miss, never bad, but not always the most pleasant. They are helpful and for the most part friendly. Parking can be a bit tough as the spaces in front of the store front are limited, and the entry to the main road it mere feet from the front door, making for a tough time when people are whipping in and out. Overall, a go-to UPS store for me.

Great customer service!! Mr John helped me tremendously I didn't know what I was doing and made it…read morereal simple for me, great guy!

Visited to process an IdentGo fingerprinting. Met with Kishore, he was super helpful and friendly…read more Very pleased to meet the business owner and be treated so well. Thank you Kishore!

Once I understood the process, this has been a great way to manage my mail and packages. I love…read morebeing able to shred stuff I don't want junking up my home. Team member her recognizes me and process great service.

These guys have always been kind and helpful and FAST! I mostly go here for amazon returns and have…read morenever been disappointed.

This store is always busy and they have a host of great employees doing their best to keep up with…read morethe rush, especially around Christmas! They are all polite, good humored, and efficient. It is the store closest to me and my go to for shipping packages. Not to mention returning Amazon stuff.

Very clean. The employees were very nice and helpful. I washed my own clothes but laundry service…read moreis available. Prolly will try next time.

Clean laundromat, there's always an attendant available to assist you. There is a kiddie corner to…read morekeep your kids busy and entertained. Massive amount of washers and dryers of all sizes! Detergent and softener available at very reasonable prices. Awesome establishment...hope y'all keep up the good work!!!

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

I stopped in for color printing while they were having a busy day and they were very quick in…read moreserving everyone and had superior customer service! I highly recommend them to everyone!

Really impressed by the quick freight and shipping quotes, problem solving, and someone who truly…read morecares about my shipments. Also it's one provider for all types of shipping - UPS, international, or crates on a truck. I can get it all from Tony!

From the owner: We work on small business shipping needs and worry about your shipping so you can work on your…read morebusiness and not on your shipping.

I am normally super anxious when it comes to post office/shipment centers because I don't find…read moremyself inside them very often, so I don't know all the processes and procedures. I went to return a package that shipped via FedEx just now at this location. The woman behind the desk noticed me trying to figure things out at the kiosk, and she offered to help walk me through the process. She was super kind, not condescending at all, and just very eager to help. I will definitely be back, and I feel more confident now knowing how to use the kiosk.. and also knowing that there is a friendly face here!

Be careful, they stole $460 worth of auto parts that I paid to have sent back to the Sonic company;…read morethey denied my claim even though I have receipts to show I brought it there. And the so-called lady in the office is a real class act.

Absolute worst. I drove through work the past couple days with clear roads and these drivers can't…read moredrive with snow on the side a bunch of liberal lazy asses

Literally, the driver has been in my area since 9 AM and it is now 7:05 and it says that they…read moretried to deliver my package at 6:45, but it was a controlled access which it is not. It's a duplex with a fence around it. You just have to lift up the handle and push the gate open and they also claimed that my dogs were in the yard when my dogs have been inside all day and I've had my front door open all day and not a single person has come by my house to deliver my package and it has my shoes for work and I have to be to work at 9 PM. And all they can tell me it'll be delivered again tomorrow how's it gonna be delivered again when they never attempted to deliver in the first place!