This is the worst place I've ever been. Any time I come they are of no help and don't listen. They…read morejust assume things. They send you to a supervisor who gets snippy, and tells you you're absolutely wrong. Without even hearing what we have to say. Then sends me back to the end of the line to get a package sent. When I've already been in line for 20 minutes.

The lobby doors to get to po boxes are ALWAYS locked in the morning when they are supposed to be…read moreopened. 8:45AM Saturday morning and I can't get to my po box. Yesterday it was locked until 7:30. Website says po boxes are available at 5:00 AM. That's a joke. I think this post office is going out of business.

Never answer phone (530) 246-2571. Called many times. It…read morejust rings and rings until you get a busy signal. They used to answer the phone maybe a year ago but now never. All the people that work there are excellent and will bend over backwards for you. The customer service is excellent but only at the counter. ANSWER YOUR PHONE!! Lol

The about WORST goddamn post office in America. It's worse because I AM a letter carrier, not only…read moredoes my DPS come completely screwed up but they regularly delay or lose packages. I had a package that went through 6 different hubs. Each hub in and out in one day. Until we get to Redding. 3 days later and it hasn't moved. It was supposed to be here on the 3rd of July its now the 9th and no one knows where it is. Not ONE executive or manager should get a bonus, raise, or perk until this outhouse is cleaned up.​

Just 3 miles from Redding. Shasta Post Office is in the Heart of Old Shasta. Great quick service…read morewith a smile and the clerks always go the extra mile to assist.

Friendly, good hours. They have all the things that we need. Very helpful with packing items to…read moreship.

So helpful and friendly. Great prices. I had not been there before but they had personal…read moreconnections with almost every other customer.

My ballot wasn't picked up and when I called I was told that the mailman aren't required to stop…read moreand pickup mail unless they have mail to deliver.

Our last post master as well as the person that delivered our mail decided to retire. That was the…read morebeginning to the end for common decency and professionalism around the post office experience. Both positions were filled by women. There have been multiple complaints made by several people and nothing changes. Now they are screening my calls because they are women. So I have to go out of my way and pick up my mail because the person in charge of deliveries has threatened me. I'm hoping they replace these individuals soon.

So last year I quit my job and started a new business out of my home. I've lived in Palo Cedro for…read morea long time, and I'd never been inside the local Post Office. But with my new business, I'm in and out a few times a week. On about my third vistit, the woman at the counter says, "Hi Buzz! Hey, we got a piece of mail addressed to your new company yesterday, but the address was wrong and Shirley was about to return to sender. She asked me about it and I said, 'that's that new company, Eucephalus Environmental.' So I wrote the right address on it. You get it?" Sure enough, I get home and check the envelope, and the original street address is some street that I've never heard of, crossed out, with my actual address printed above. When you live in the sticks, you sometimes wonder why the hell you chose to live out in the sticks. And then someone whaps you upside the head with a reminder.

Ah, the post office of my youth. I agree with Buzz: the ladies here are a friendly reminder of the…read morepleasant side of small-town life.

Even though it was almost time to close the clerks were more than helpful to locate a parcel that…read morehad been returned to the main Post Office due to being oversize for our mailbox. You would not know these were Govt. workers by how friendly they were to the customers.

this is happening to often my amazon order was suppose to have been left in my mail box on 5/12 the…read morecarrier must have put it in the wrong I wish you would get someone who knows how to read this carrier is the worst we have ever had

This is a well run post office and exceeds all expectation. The Postmaster is professional and…read moretreats all of her customers courteously and with great service and consideration. I have several times been in there and witnessed customers being rude and impatient. Let's face it, it is a miracle that for pennies you can send a letter coast to coast or a package for a few dollars more. Postal workers have a gruelling and often thankless job. Cut them some slack and offer up a smile now and then. I am proud to call this post office my local, and have only positive reviews for all of the employees I have dealt with here over the years.

Had to chime in on attitude and rationale for line of questioning. Listen, just to get the ground…read morerules clear, if you are a desk clerk and a small backwater USPS office, you have a job that is, how shall we say, not very demanding. In fact, you could probably smoke pot every day and hang Grateful Dead posters at your window. Not rocket science. Letter comes with a forward from a primary mailing address to an address other than primary mailing address. My legal mailing address is my primary mailing address. Got it? The fact that I have more than one address is a real estate matter, but none of your phauking business, and certainly not worth your pimpy bullshit attitude. Remember, you get baked on the killer sticky buds and listen to Jerry - I cannot afford those luxuries as I maintain my records for multi-state real estate holdings, something you will never experience and possibly lack the capacity to fathom. Stay in your pay grade.

Customer service is excellent at this location! I'm new to the area, especially rural living. I'm…read morelearning so much about postal service in small communities and although our services are through another small community nearby our address falls in the zip code of this post office so I often have to come in with all kinds of questions. Theresa never fails to support and provide the best service that she can. She is an absolute delight to deal with and always goes above and beyond. If she doesn't have what you need she gives you the best advice she can. I truly appreciate the customer service provided here. Thank you Theresa and team!

They are always so helpful and very fast here too. I have…read morebeen going here for years and I love it.

DON'T USE THIS STORE! I WAS CHARGED $3.30 TO RETURN 2 VERY…read moresmall packages. That had FREE return!! Both weight less than 1/4 lb. I am disabled and 70. Couldn't take them somewhere else!!