Since I was working at a local credit union at the airport, I decided to stop by the airport…read morelocation of the US post office to ship out a package to my friend on the mainland. Although the airport location ss is not a regular stop for me (as I normally go to the Kahala location), I do find the airport postal location to clean, service is pretty efficient, and there are a lot of available free postal supplies which you can help yourself to. There is also a self serve kiosk available, if you choose not to wait in the regular line. Parking here easy, as there is a very large private parking lot for this US Post Office location at the airport.

Today the wait and line was ridiculously long. 1 worker too! Was 2 but 1 had to take her break…read moreleaving just 1 person. The line is now 15 plus ppl. I think additional help during these peak times would make everyone's life run smoother. Frustration written on the faces waiting 30-45 min. Some longer.

TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

A small package was mailed out on April 22nd to interisland (Maui) and set to deliver on April…read more25th. It is now the 26th and tracking says it's moving through network for the past 3 days. When my mom mails out from Ewa Beach, package usually gets here the next day. Lessoned learned not to ship out from Aiea.

Location: Same parking lot as the Commissary, adjacent to Mcdonalds and the church…read more Parking: Lots of it! Service/Experience: The service here is consistent, the constantly changing active duty and civilian personnel are all very professional and helpful. Even with long lines and fussy customers they are patient and understanding. As with most post offices just make sure to go at non peak ours like lunch or you'll find yourself there longer than you'd like .

The establishment itself is easily accessible and very clean. The lobby is a lot smaller than I…read moreexpected it to be but it's still nice. I did go at a time where there was hardly anyone there, so I'm not sure how bad it gets when it's busy. It was very hot inside which was kind of uncomfortable. I'm sure peak hours (typically around lunch time) would be worse with all of the extra body heat. Customer service was great though. I was asked what I needed help with right away and received suggestion as far as packaging. Besides the heat, this is a very nice post office!

This United States Postal Operation is the best in Honolulu and one of the best kept secrets in the…read morearea. If you have base access you are in luck and will be treated to outstanding service. Located on Joint Base Pearl Harbor on the Navy side of the base in the same building as the Regional Mail Center (Bldg 479). This Post Office is open from 12-3pm. Parking can be a challenge at times but you might just have to wait a few minutes for something to come open. Gerry is the current USPS clerk and he is a great guy, he always goes beyond the expectations of normal customer service. He is experienced and knows the regulations and can help come up with a mailing solution for whatever you need to ship. You will not find better customer service, Gerry is the best. In the lobby they have all the priority flat rate and mailing envelopes you might need and they are free. On the customer counter you should be able to locate all the forms required to ship a package anywhere in the world.

do they pick up mail from your box. Every single time I have really important tax documents, which…read moreis very rarely they don't pick up my outgoing mail even if I wave a huge red flag on the mailbox. It's so frustrating that I don't even

I was pleasantly surprised to spend only $11 to send a flat-rate envelope to Texas. I don't know…read morewhy, but I was fully prepared to spend an arm and a leg on shipping. The lady at the front around 3 PM was so kind, attentive, and pleasant. I really appreciated her fast, friendly service with a smile. She answered all my questions and made sure everything went smoothly. I don't normally ship things or use the postal service much, but she definitely made this a positive experience!

This is a terrible post office. It's so inefficient and I think they could really alleviate these…read morelong lines and packed parking lot by really putting up some signs and having a large box flat rate drop box. I stood in line thinking I had to wait even when I had a prepaid large box to drop off when I realized you could just go in and drop it off at the counter without waiting in line on the left hand side when you enter through the doors. There should be a sign out front so people don't have to wait this ridiculous long line. Better yet, if they had a drop box like the one at the airport, people don't even have to wait until the post office opens. This is one hectic post office especially during the holidays and I don't recommend coming here. Airport post office is super convenient and they should really copy their model.

To start, I know know why the Postal Service isn't doing well. They lose your packages…read more I took 2 priority envelopes that I paid an upgraded fee for certified on Thursday from one post office. It was send to distribution center and back to the servicing branch which is Ewa Beach. Tracking says it was out for delivery the next day. It didn't end up being delivered and said it should be the next day. No further update. So I go to the post office and Ryan was helpful trying to look everywhere for the two envelopes. Even said she would give them back to me. She checked with her Lead Josh who I hear saying that delivery times are not guaranteed. One job here. Get mail delivered on time. I get issues with weather but we are on an island, and how do both envelopes have the exact same thing happen to them? Just needed my legal documents to get there when the expected date that was stamped on the certified ticket that was given to me. I could have taken to FedEx and had no issue, probably even paid less than I did. Such a waste of my time and money. No I just have to wait until they find them, if they do.

This is the best in kapolei I prefer to go here. Lots of parking and yeah it's slow cause of the…read morepassports but still better parking

Take the second driveway…read more.. I followed another car thinking he knew where they were going and realized they didn't lol! I was in the Waipahu area and needed to mail a package after a long couple of holiday the hours and lines has me pushing back mailing a package to a friend and knows that the delay didn't matter though was anxious to get it done. Driving up Leoku Street there is a driveway that seems like the one but it's for the USPS trucks to enter so you need to enter the second driveway which will take you to the post office which doesn't look like it as it has no sign or no suggestions that it's a post office. Lots of parking for easy access and love that they have a self service kiosk for you to mail your package as it's very convenient for all types of shipping as I used it to calculate the estimated cost before deciding on using the flat rate boxes or just on my own depending on the weight that will calculate the cost of shipping. You can find lots of table top to finish packing/writing what you need as this spacious location is very user friendly along with a driveway outside that leads up to a mailbox so you don't need to exit your car to mail your letter is a unique feature not found at many locations. Thank you!

I've been tracking a package that got mailed from California on Monday morning, with a delivery…read moredate of Thursday to Kapolei. Well, the Waipahu office got the package at 4am, yet they failed to get it on a delivery truck in time so the package is now delayed. Why? It's not weather related. No wonder the Post Office is struggling. More reliable means of delivery are available.

one stop... Came to apply for a passport, the process was quick and easy to do. The process took…read moreabut 10 minutes. Danielia helped me with processing my application. Was pleasant and even offered to make a copy of my photo ID. Thank you! No appointment needed-walk ins are welcomed. Hours: For passports- Monday-Friday 7:30 am -1:30 pm Tips: Save time and fill out your application before going, gather all your necessary documents (Original Birth Certificate) photo copies of your ID (Front & Back) that's needed to process your passport application. Your photo can be taken at the same time for a Fee of $15. That simple!

I've only been to this USPS location twice even though it's close to home due to their limited…read morehours, but today I decided that I'll try to go there whenever I need USPS services. Parking is easy, and Michelle is the nicest USPS worker I've ever met! The first time I went, I was mailing a passport photo and I had to ask Michelle to help me staple the photo to the application because I don't own a big stapler. She was so kind and we had a good laugh about that. There's no drama and I've never experienced a long line. Today I learned that if you're just dropping off a package to be shipped (with paid labels) and it doesn't contain batteries, you can just drop it at the open window. No waiting in line needed. Woohoo!

This location is always buzzing!…read more People, staff, packages, animals. You name it and you'll provably experience it while you wait in the loooong lines. I swear everytime I come wait times are 20 minutes or more. Short staffed, complex mailing issues, too many packages? No idea. Space is small and cramped so lines wrap around the inside pretty quickly. No quick ship option. PO boxes available. Limited supplies (boxes, tape, cards, etc) on the inside. All I can say is youre better off trying to go to another location that has more efficient service and can get you serviced quicker. Don't waste your time waiting.

This post office always has super long and slow moving lines. If you can go to a different branch,…read moreyou will save yourself the stress. It reminds me of the long line for purgatory in Beetlejuice. I don't know why they have 1 counter completely dedicated to customs because people rarely seem to need that service. Expect to spend about 30 minutes to mail something here.