Have refused to take,a package twice despite doing what they said the first time. Better off…read morereturning amazon stuff to whole foods instead of dealing with these morons.

This UPS store has been good about taking back Amazon packages. The process is pretty…read morestraightforward and simple. They do make it easy. My problem was with the clerk who helped me this morning. I hate to leave a negative review about her, but it is still bothering me. I returned two Amazon packages this morning. No problem with the actual return. In an addition to the clear plastic bags that the products were packaged in, I also had the brown paper bag that the Amazon packages were delivered to me in. There are no garbage pails inside the store so I left the brown paper bag on the counter and said to the clerk, "this is garbage, thank you" and I began walking out of the store. She called me back to the counter to tell me that there are garbage cans located in the shopping plaza outside the store and that I can throw it out there. I said, "Okay. I'm sorry. Thank you." It is not my fault that they don't have garbage pails located inside the store. The more I think about it, the more it bothers me. What is the big deal about throwing away the brown paper bag for me? I thought that was rude. I repeat, there are no garbage pails located inside the store for me to have thrown it away myself.

Dropped off a Troy Bilt edger go back to pick it up. They tell me they lost it. They never replaced…read moreit. They never gave me a dime back. Avoid this place. They're a big rip off.

One of the only remaining small engine experts. It's become a lost art form, but is still alive in…read moreKings Park. Thanks again for all your help.

I very STRONGLY dislike writing reviews. They're a waste of my time. We pay people to sell good…read morestuff and fix it when needed, with minimal questions ask. Snow Blower: Honda HSS928A w/Tracks. Just prior to 02.19.2024, I went is and told Evan and "John PETER' what was going on with it. They diagnosed the problem and got me on the right track (no pun intended). Lawn Mower: Honda 2162SDA w/clutch. I inherited this from the prior home owner when I moved in approx 2 years ago, in the shed. At some time, I believe the prior owner switched to a lawn service in the end. This year I began finding some added things to sort through. The lawn mower? What the heck. With some starter fluid it ran for about 10 seconds and cut out. I brought the mower in to John, this time. He recommended the right fuel. He said it may be the carburetor. It was. They had a delay getting the replacement carburetor part from the Honda distributor. Delays always increase my focus toward my end mean. I read a prior review from 20012-13 and spoke w/ John Peter. He was thorough, straight-forward and honest, there's some repetition, I know. Over the added time frame, John-Peter gave a call to me, if the manufacturer was delayed and they were. This is where some people stick their heads in the sand. They didn't. I received a call from John today that the mower was ready. He said Matt D., he's sort of important sometimes, hadn't seen a carburetor in this condition. To me it looked like saw dust (it wasn't) by the intakes. Matt did other stuff. Replaced a cracked fuel cap that I would never have seen. He did other adjustments while it was on the table. Thanks. Bad news travel fast, good news does travel faster.

I cannot say enough nice things about Provenzano. I brought in a Dewalt Battery Drill that I…read morethought the chuck was broken. They looked at it for me and found it was just rusted inside. They cleaned it out for me and within 10 minutes it was working. They refused to charge me for this. I have gotten my snow blower tuned up there as well a few years ago. Still working perfectly. It is so nice to go into a small family owned business that does great work and treats you so kindly. Great place!!! I highly recommend them.

The owner always has a scowl on his face whenever I go and he is there. I hate leaving bad reviews…read morebut I am going to start going to a different location. He acts like he doesn't make any money off of Amazon returns. The overall energy is ouch better when the woman who works there is present.

This store regularly closes before its posted hours. I have rushed down to make it before they…read moreclose, only to see that they've closed at least ten minutes early. Unfriendly staff too - they hardly engage at all. Location is very convenient, but I may switch to Larkfield Road instead. That location is cleaner and has friendlier staff.

I've been going here for over a year, and I won't go anywhere else! The place is immaculate. Isaiah…read moreis both helpful and friendly. They take the stress out of having to make annoying returns, which is a huge plus if you do a lot of online purchasing. They accept FedEx, UPS, DHL and more! Definitely recommend! 5 star service.

This place is so clean that it makes you feel good to be there. Super friendly and helpful staff…read more You can get all your shipping needs done directly here and it's all reasonably priced. You can even get your fingerprints done! I highly recommend

My Background: I'm 74 and a retired CPA. At home, I had been my own "tech person" for 40+ years -…read morecut my teeth on a Commodore 64. Was tired of dealing on the phone with numerous tech help who seldom seemed to be of much assistance in solving whatever problem I was having. I finally decided that what I needed was a good "primary care physician" not just for my physical health but also for my PC's health! Thankfully, I found Neal at Eric's Computer World He came to my house the next day and took control of my PC, cleaned it up, deleted junk, gave me some practical advice, and gave me a clean bill of health when he was finally done. Told me to call him if I had any problems and check back in 6 months. His fee was indeed reasonable. He speaks clearly and has a nice personality -- a regular person! A real person - not an AI Bot! Thanks, Neal.

I called and asked if Eric's would be able to take out and destroy the hard drives on 4 old…read morecomputers, one desk top, three lap tops and an Ipad. The technician Neal said no problem and arranged to come the next day. Neal arrived on time and worked on the computers in a neat and orderly fashion. He helped me throw them out. He was also able to fix a printer problem I had. Neal is extremely knowledgeable in his field and and willing to help solve any problem you have. I would definitely request his services in the future. Great job Neal! The services are reasonably and fairly prices.

The UPS stores are independently owned franchise operations and the service levels can vary…read moredramatically. This store is 5 star all the time - fast, friendly, helpful and knowledgeable.

The UPS Stonybrook store has been 100% professional, most helpful and exceptional in their…read moreknowledge customer service, and attitude. I always go to the store, leaving with a smile because of the staff. One person to point out is a gentleman named Drew. Thank you!