Tim in Ralston is top shelf!! Always pleasant, helpful, efficient and informative; unfortunately,…read morenot all of the staff are like Tim...

writing less than positive reviews is never fun…read more i had a package rerouted to this post office after i realized the original shipping address was incorrect. i went in today to pick it up after getting notified it was ready. they were slammed which is understandable and i'll never dock a place for being busy. the customer service i received was honestly, terrible. the lady helping me was very rude and it just kind of left a bad taste in my mouth. if i have to visit a USPS location in the future, i will probably choose a different location. i sincerely hope the USPS gets the support they deserve and i know COVID gas been hard on them, but a little kindness goes a long way! happy holidays yelpers!

I've had terrible service at a different location and coming to this one was a relief to get the…read morehelp I needed. The clerk was super kind (forgot to ask for her name but receipt says clerk 22) so definitely give her a shoutout for her great work. Also a plus they have kid toys to keep mine busy while I focus on my items!

Pleasant, helpful staff Clean post office…read moreConvenient location just a few minutes from me Efficient service Line was a little long today

I give big props to the African American women and the white man who work in the passport center…read morethey are very knowledgeable and you can tell they can do their jobs in their sleep but because they have been doing it for a while they are very rude and don't let you speak they cut you off or speak to you like you should know about these things. I know I have not been the only person that experience this treatment, it's 90. % percent of their customers. These both individuals really need to practice on what is to provide great customer service and to be respectful and learn to listen( proper communication/ etiquette). I'm also positive that these individuals don't get consequences from either the manager or district manager because they continue to get away with their hostile behavior that creates a hostile environment for their costumers and people still have to go their because they do not have a choice.

I would definitely recommend this business. Very knowledgeable associates, very helpfulread more

This facility is clean, the staff are friendly and professional, and parking has been easy for me…read more The cost is as expected. They have provided me with shipping, holiday mail holds and pickups, and supplies. It's what they do. Happy they're here.

Honestly, I am submitting this on behalf of the lady in front of me. Lady came in with about 20…read moreboxes, was kind enough to let everyone go before her since she knew she'd be a while (we weren't ready). The worker helping her was SO sweet and friendly and professional. Then comes out another employee, scowl on her face, comes to the front, frowns harder, walks away, comes back, tells the lady they can't process more than 12 boxes at a time, especially around lunchtime. When it was pointed out that it was 3pm, she said well this is our lunch time. The lady had to ask if they could process the rest since there was only 2 left, and the employee paused and sighed and said yes. It kind of felt like a made up policy... it was kind of hilarious since it wasn't happening to me.

Mailing out a couple boxes out of state...thank you "Manty" for your amazing customer service...he…read moreexplained the various options (by price and priority) no judgment ...my boxes looked pretty wonky lol...the line was all the way out the door and down the hallway ..yet employees were giving us the best assistance ever! First time at this post office and I was very impressed that it was 10 minutes to closing ...yet nobody was rushed or given less attention.

What a pleasant surprise to visit a Post Office that has such great staffing. Normally, I dread…read morevisits to any Post Office, because of notoriously long lines. There were six customers in line, including me, and all of us were done within 5 minutes. This is a pretty small Post Office, but there are still mailing supplies available for purchase.

The second star is generous, but I did eventually get my package…read more Was not home when a must-sign-for package was delivered. No slip was left. I called the company that sent it and was directed to a post office on 136th St. They were friendly enough there, but basically said "oh no, we don't do anything with delivered mail at this post office." They sent me to the Stoney Brook annex. There's a solid wood door so you can see nothing, and a door bell which I rang over and over for many minutes. No answer. I could hear people on the other side, one even said "ding dong!" Eventually I went back to the first post office and told them what happened. They said "those were the carriers you heard. The clerks can't hear the door bell." They tried to call Stoney Brook, line was busy, and then someone told me "I'll call Dave. Go back." So I went back to Stoney Brook, rang the bell for several more minutes. Eventually someone came to the door, Dave, I assume. From there I got my package like normal. The setup is simply not conducive to a public-facing operation, yet when they have packages and mail that needs to be picked up by the public, I don't know why not. Without the call to Dave on the secret number, I'd probably still be there.

Or neighborhood mailbox was damaged and I needed to pick my mail up from the post office. Everyone…read morehas heard stories of postal workers being unfriendly or all out rude. This was not the case with the workers I encountered. After ringing the bell I was greeted by a smiling face. The woman was quite friendly and even forgiving when I made a mistake with my address. I left feeling like a valued customer and not just an annoyance.

This is our go to place for shipping. They literally have everything or can help you figure out…read morewhat you need. Really appreciate their printing/copying services. Also helpful when shipping products. The staff are very knowledgeable and patient. They don't try to upcharge you for services and try to get the best shipping method/rate for what you are sending. Highly recommend!

Plenty of curbside parking for easy access, which is great for a UPS store! Large counters and…read morepleasant service made my Amazon return quick and easy. This store offers, packaging material, packaging support, and of course, shipping for all of your needs both domestic and international. Check out this UPS store.

Our Fed-Ex driver needs a raise! We were out of town and a branch had fallen over our driveway…read moreblocking it. Our driveway is longer than a football field! Daniel Willis the driver, delivered the package around the fallen tree all the way down our driveway with a dolly to our front porch!!!! He could have just left it at the top of driveway. But he chose to go above and beyond. Fed Ex should be thankful they have such an amazing driver!

I never received my ravioli order. But, the website says it was at the omaha facility. This has…read morehappened with Fedex several times with me. Twice it happened with a shipment going through Mississippi (i think) and once either a shipment going through Kansas. Fedex is awful.