This is, by far, the best place to do your mailing businesses and tasks. The windows are…read moreadequately manned, depending on the line of waiting customers. All the clerks are friendly and helpful. My wife and I regularly drive to Waxhaw and appreciate their efficient services. Many thanks, guys.

I know the weather has been bad but 3 days now with no delivery. Amazon and UPS don't seem to have…read morea problem coming here

My package was misplaced by the mail carrier Saturday 3/14/2026 when it said delivered I was highly…read moreupset about this , so I had to wait until they reopend Monday morning so i Arrived there first thing and spoke with a guy so he told me me to call back until he could find out , but later on that during the day I called and this gentleman name Michael Murphy assisted me very well after I told him what happened I think he may have been a supervisor or something , he took my number and said that he would call me back after we hung up, sure enough within 3 minutes he called me back , he told me that he would personally come to my apartment complex to the mail room to locate my missing package and he did he was there in about 20 minutes, and he opened up all the security mail boxes and there it was my package, the package was put in someone else's mailbox, what a nice gentleman he was and that was outstanding customer service, I want to say thanks again to Michael Murphy

A quick stop at this post office to drop off some bills. The parking lot has two entrances and two…read moreexits. There are mailbox drops at the exits for each of them, which I found to be most convenient. There is lots of parking available. I did not need to go inside today. [Review 14615 overall, 115 of 2021, number 765 in South Carolina.]

Closes for "lunch" (1) in the middle of the afternoon... 3 times this week (9/13/24)…read more Pathetic... (1) Sign at the door "Out of Money orders".

UMMM kinda hard to find...it literally blends into the strip mall it's in and you'd never find it…read morejust driving by and looking. Also I don't know if I missed it, but I didn't see a parcel drop thing, just ones for envelopes and small parcels so luckily there wasn't a line so I was able to drop to off with a lady working.

"Outstanding customer service! I needed help with a package and Janelle resolved it in minutes. She…read morewas prompt, professional, and incredibly helpful as always. I couldn't be happier with the experience. Always great to see her.

Let me tell you something, the staff at this post office are absolutely wonderful. I had to send…read moresome family out of town Christmas gifts a day before Christmas, and just got a call from them today so excited that they received their package :). I honestly thought that it would get there on Monday. This office made me feel much better after feeling kinda bad that I did last min gift sending. I had to get on here and write a good review, because they worked very hard and over time to do their best with getting packages out on time. Thank you guys for working so hard like you do, you all are very appreciated :).

Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

FedEx Charged me a surcharge for a package that I weighed and measured myself and charged my…read moreaccount without my permission. I will never use FedEx again!!! Beware of deceptive tactics, Dissatisfied, Dr Alan Jones

I think I've written maybe three negative reviews in my life, but this place warrants one. When I…read morecame I checked the other negative reviews and they echo what my sentiment is. The owner of the store needs to reconsider the employees. I've lived in the area for 2 years and I will go out of my way to go to another less convenience store to not deal with the employees. The environment is tense. Just because there is a long line does not mean you can be short with people. Multiple times I've been told to step aside and get out of the line because I don't have my QR code ready for an Amazon return, the phone has literally been in my pocket and I have been in the process of taking it out, or in the process of opening the screenshot of the barcode with my phone unlocked and in front of them! As someone else said, it seems people are tense, maybe they're overwhelmed because it's busy? I don't know but it's not relevant. Since I've seen complaints about staff in other reviews, it seems perhaps there need to be changes or reprimands. It is so unnecessary to have a negative experience just trying to drop off a package when you're going about your day.

Every time I go in there and I go a lot I am treated so well. They are efficient and work very hard…read moreto accomplish what needs to be done. Kind and thorough!

Vivian was friendly and engaging when I went in today for a COA. She was also friendly to a Karen…read moreon line in front of me who was feeling impatient and acting like a brat, intentionally dropping her box and keys on the floor for attention. being an employee of the USPS must be really tough these days, she doesn't show it. Yay, Vivian!

Trash trash trash. I've had a P.O. Box for over 40yrs, in the US and abroad , military. This…read morelocation is the absolute worst. Customer service, delivery, care of packages, attitude, it's ridiculous. it has been almost 2yrs. They've displayed horrible service from the first week. There's also a thief or 2 in their midst. Be careful what type of items you ship/recieve through this location. Arrival is sketchy. Also pay attention to the condition of your package. Does it smell, has it been opened and resealed missing items, or just not received, etc. Absolutely ridiculous.

The rating will not matter because this Post Office permanently closed sometime this summer. They…read moredon't even have chains or signs so you drive miles, get out of your car, and when you get to the door you see a notebook sized paper sign saying they have closed snd to go to Colony location. That is far! What were they thinking! This was my favorite location and now I have to go to the dreaded Ballantyne location. Really poor decision to close this location.

KELLEY Remarkable…read moreservice by this woman, during this review I'm highlighting her. After a long morning in the DMV with my 75year old grandmother, we had to make a trip to the post office. After gathering everything she needed, updating all her identification, our last stop was to get a passport for her trip. She was tired from all the commotion from the morning, and when we arrived at the Providence Post Office, we were told my grandmother needed an appointment. That was an error I missed but asked if there was any way they could assist her and we would wait however long. She was already on her way, and I knew it would be too much for her to drive to university or try to come another day. When my grandmother arrived, she was a nervous wreck because she got lost, and it frustrates her as it would anyone. Ms. Kelley welcomed us into the passport area without an appointment, and gracefully helped us. She used a very calming voice to help ease my grandmother. I stayed out of the way so that she wouldn't get confused and allowed Kelley to direct her with what she needed. After about 20 minutes, we were done. Kelley took her time, and she was not frustrated, she didn't show any anger, and smiled the entire time, and reassured my granny that everything would be ok and there was nothing for her to be nervous about. It was such a blessing to witness because at my grandmother's age so many people, unfortunately, forget how to treat elders. But this woman was OUTSTANDING, and I want it to be known that she's a phenomenal worker and and needs to be recognized amongst her peers. Thank you KELLEY

The young lady that helped me was very polite, took care of the change of address for me, as well…read moreas the request to change the lock on my mailbox.

Extremely rude! I haven't received mail in 12 days and they said there was nothing they could do…read more The manager told me they are short staffed and there are trays of mail they haven't been able to get to. I'm expecting a check from the state and I should have gotten it 10 days ago and have not received ANY mail in 12 days. There is no reason why I shouldn't be getting any mail! Not even flyers! She said there are boxes of flyers on there doc they havent gotten too yet. The customer service is horrible