My package was misplaced by the mail carrier Saturday 3/14/2026 when it said delivered I was highly…read moreupset about this , so I had to wait until they reopend Monday morning so i Arrived there first thing and spoke with a guy so he told me me to call back until he could find out , but later on that during the day I called and this gentleman name Michael Murphy assisted me very well after I told him what happened I think he may have been a supervisor or something , he took my number and said that he would call me back after we hung up, sure enough within 3 minutes he called me back , he told me that he would personally come to my apartment complex to the mail room to locate my missing package and he did he was there in about 20 minutes, and he opened up all the security mail boxes and there it was my package, the package was put in someone else's mailbox, what a nice gentleman he was and that was outstanding customer service, I want to say thanks again to Michael Murphy

A quick stop at this post office to drop off some bills. The parking lot has two entrances and two…read moreexits. There are mailbox drops at the exits for each of them, which I found to be most convenient. There is lots of parking available. I did not need to go inside today. [Review 14615 overall, 115 of 2021, number 765 in South Carolina.]

Closes for "lunch" (1) in the middle of the afternoon... 3 times this week (9/13/24)…read more Pathetic... (1) Sign at the door "Out of Money orders".

UMMM kinda hard to find...it literally blends into the strip mall it's in and you'd never find it…read morejust driving by and looking. Also I don't know if I missed it, but I didn't see a parcel drop thing, just ones for envelopes and small parcels so luckily there wasn't a line so I was able to drop to off with a lady working.

Folks here are always so kind and helpful. Shoutout to Roberto for going above & beyond!read more

We have resolved our issue. Thank you David for your help and resolution. I want to go on and say…read morewe have frequented The Postal Route for numerous services. The gift shop, shredding, package mailing and lately the addition of the wonderful coffee shop.

This location has an amazing staff! Maria keeps it moving…read moreand organized and greets everyone as they enter the door. Maria and Tyrone are always friendly and helpful!!

Today was my second experience at this store. Back in May, I went here to use their 'shipstix'…read moreservice to send golf clubs to Manchester, NH. It was a good experience, a few bumps but nothing major. Today, I needed to get some art prints enlarged so they would be suitable for framing. I was immediately greeted by a gentleman named Tyrone who introduced himself as the Manager and indicated his colleague Maria as new and was in training. I said that's fine and waited patiently for about 15 minutes while the two people in the store were being assisted. After about 20 minutes a lady with her hair wrapped up in a colored piece of cloth walked in and put her box down on the counter while she talked on the phone. Then she started talking to the Manager. I looked right at her and said 'excuse me, there are others that are waiting in line'. She got mouthy and said something like well you can just leave and go to another store. I said to her 'There are rude people who always think their time is more valuable than everyone else' and I walked out. The Manager came out to my vehicle and apologized and I told him I had to run another errand and I would be back. I returned in about 45 minute and the problem was gone and I proceeded to have Tyrone assist me. He as knowledgable, professional and helpful. He apologized for the rudeness of the customer. I told him, he didn't need to do that but I appreciated him for coming out to my vehicle to speak to me. I told him, I have encountered rude people many times before and most of the time I let it go but my New Years resolution is to 'call out rudeness' Name it as such and indicated it's not acceptable behavior, I don't care who you are or where you come from. Believe me people, if you allow rudeness and unacceptable behavior to continue common courtesy and civility will disappear. Thanks Tyrone, you turned what started out as a bad experience to a five star review.

At the corner of Caldwell Street and East Main Street in downtown Rock Hill, this building is hard…read moreto miss. As is the historic marker located in front. On the one side, it reads "This building was described as "handsome in every respect" when it opened in 1932. It replaced a 1906 post office and housed a new district court and federal offices. It served as a post office until 1986 and provided offices and headquarters for several U.S. Congressmen, including Thomas S. Gettys 1965-75. Listed in the National Register of Historic Places in 1988, it was renamed in honor of Gettys in 1997." On the other side, "This six-story structure was Rock Hill's first high-rise office building. Built in 1924-25, it opened in 1926 with Citizens Bank & Trust on the 1st floor. The bank closed in 1927. Rock Hill National Bank opened on the 1st floor in 1941 and remained here until 1976. WRHI Radio, one of S.C.'s earliest stations, signed-on with studios on the 2nd floor in 1944 and broadcast from here until 1977. Civil defense used an observation deck on the roof during World War II. [Erected by the Culture & Heritage Museums of York County and the City of Rick Hill, 2007." The building is no longer a post office but it remains as a solid and imposing structure in Rock Hill's skyline. [Review 13032 overall, 349 of 2020.]

If you want to go somewhere where the people who are supposed to help you are just plain RUDE and…read moreevidently don't care if they get your business or not, this is the place for you!!! Due to the fact that our family owns two small businesses, I try to shop at small businesses myself when I can. It won't happen at this place again! Next time, I will make the decision to "go wait in the line at the post office" as the man at the store suggested to me earlier today.

Quick service and knowledgable staff. It's wonderful to support a small local business. Many…read moremailing options available and theres even a cute dog that greets you hello!

This marker is located in front of the Ebenezer Presbyterian Church and is in excellent condition…read more It points out the history of this area. The marker reads the same on both sides, "This former farming community grew up around Ebenezer Presbyterian Church which had been organized by 1785. Here was located the famed Ebenezer Academy often called "The Athens of York." The first post office was established as Ebenezer Academy in 1822. The name was changed to Ebenezerville in 1837. It was discontinued in 1866. Post office here 1890-1911 was called Old Point. The town was incorporated as Ebenezer in December, 1893. Erected York County Historical Society and the Town of Ebenezer, 1960." Ebenezer was a town in northern York County, South Carolina until it was unincorporated and annexed into the city of Rock Hill in the late 1960s. [Review 16530 overall - 859 in South Carolina - 39 of 2022.]

This UPS used to be one of the best locations before management changed. I could walk in, be helped…read moreright away, and never had a single issue. Now every time I come in, the customer service just gets worse and worse. I get that policies can change, but there's no excuse for the rude and dismissive way customers are spoken to. It feels like they've completely lost all respect for the people who walk through their doors. The way they conduct business now is unprofessional and honestly insulting. I will not be coming back to this location again.

Was doing an Amazon return. The process I personally had to go through made for some confusion but,…read morewith help from staff member I was able to complete process. Value for label might be a little high ($3), but it is what it is. Also 10 days prior to Christmas so a lot of folks in the store.

the 'manager' left me their email and I sent them a message to which they never responded…read more(shocking). I attached the screenshot as proof. The tracking from 08/12 still says they haven't received the item. And my customer called their store to ask and they said that they 'ship every day' and that I should call UPS. Even my customer said the woman on the phone was rude. The woman on the phone also asked if I got a receipt which basically means since I didn't get a receipt that they have no control of what happens with packages that go to their store. Riiight. This store stinks with a capital 'S'. Pretty sure they threw my package out. Wish I kept it and walked out. What's worse is when I contacted UPS directly (several times), they told me to open a claim. I already did. They did nothing. I also have a premium membership but i'm cancelling that.

There are so many reviews at store page in yelp, google, facebook on store owner as being the worst…read moreperson ever. Avoid this location at all cost. Here is the worst experience of my lifetime:- I reached the UPS Store (#4939) around 5.40PM on Nov 4 2024 at Fort Mill, SC to drop a package. A man standing next to the machines shouted angrily "GET IN THE LINE". As soon as he saw me he was angrily fuming. I said "I just needed to tape". He said again "GET IN THE LINE". Thinking he might be having a rough day I ignored and went back to the line(3-4 customers). After a couple of minutes he called me out of the line to the machines next to where he was standing. He looked at me and screamed again "YOU DON'T WANT TO SCAN?". I was simply waiting for the instructions and didn't appreciate the mean reply. Meanwhile some caucasian women entered the store and he greeted her with a nicer tone saying "Good Evening". I felt weird by the contrasting treatment but ignored him again. I scanned the package. He again talked in the same tone "LEAVE IT THERE AND GO". This time I had enough of his behaviour directed towards me. As a customer I expected better. First time I talked back and said "I will wait for the package to be sealed". I was returning a phone and in the past ATT has lost my phone so I wanted to be extra careful. He screamed "LEAVE IT AND GO. I WILL SEAL LATER. YOU KNOW WHAT I HAD ENOUGH JUST TAKE YOUR PACKAGE AND LEAVE THE STORE. THIS IS MY STORE AND I CAN DENY SERVICE. I AM DENYING YOUR SERVICE JUST LEAVE". I was completely shocked at the humiliating and discriminatory behaviour. I tried to reason with him by saying "You have not been talking to me decently since I entered the store". He smirked and said again "This is my store and I can deny service. Just leave the store". I asked what his name was. He aggressively pointed at his name tag and looked at his coworkers and said "MY NAME IS HARI" as if daring anyone of his subordinates to question him. I turned sideways to two employees working at the counter to reason with this man and come to my defence. They saw their boss looking at them and simply went back to their work and kept their head down. By this time I was simply lost of words and stared at the worst discriminatory experience of my lifetime. Just the sheer insult has taken me aback. Looking at my plight a UPS delivery driver said "Sir, please come out I can help you". When I was outside he inferred to ignore the incident. He told me about another closest UPS store (20 mins drive one way in the wrong direction). I have ignored the man twice but I can't ignore it again! After this experience I don't think if me or my family will ever be using any UPS services/stores again, a place where I was humiliated and discriminatory denied a service. I will raise this incident to the appropriate authorities. This behaviour and insult of customers is not just appalling but illegal too.