It took FOREVER to actually get to the point of being able to schedule the interview HOWEVER there…read morewas an opening the exact same day (someone must have cancelled) and I got right in and was able to get in and out VERY quiclkly and they followed all the CV19 protocols. A great experience.

So the Known Traveler number replaces the TSA pre-check and is an uber travel number that gets you…read morein the short lane, the fastest means back home, the greased skids of US Customs and Immigration at all ports if entry back to the US. There is an advanced process but it's straight forward and online. If you already have the TSA Pre Check, you have already done a lot of the heavy lifting. The final step is to go to the local US Customs and Immigration to show up, show your face, bring your passport and a valid driver's license, get finger printed and confirm some details and right there on the spot, you get your number and confirmation. By the time I got back to the office, I received an email with an attachment confirming all. Boom! Now waiting for my card in the mail. The card is good for 5 years. I actually wouldn't mind doing this more often--it was that pleasant. One of the best federal government interactions I have possibly ever had. On time, professional, exceptional service. Tip: If you travel a fair bit like I do, get this number into all your travel profiles, upload it to your Southwest and American Airlines profiles, everywhere you can--pronto.

The best ever . Fast and efficent . I was out by the time my appointment was to be. HART LANE…read moreROCKS . Highly recomended

I came here to transfer my Georgia driver's license to Tennessee and somehow a straightforward…read morevisit turned into over four and a half hours. I arrived around 11:14 a.m. and didn't leave until 3:50 p.m. The initial hour wait was expected and wasn't the issue. Once I was called, I found out I was given the wrong ticket, processed for the wrong credential, and had my last name misspelled despite the correct spelling being on my Georgia license and every document I provided. After catching the mistakes myself, I spent more than three additional hours waiting for them to be corrected while new customers continued being helped. Eventually, a supervisor had to step in because the employee couldn't fix the issue, and even then it took multiple attempts. I understand waiting at the DMV, but over four and a half hours because of preventable employee errors is completely different. When you're handling someone's legal identification, basic accuracy and attention to detail should not be too much to ask. The unsanitary facility didn't make the experience any better. The waiting area smelled strongly of body odor, the seats had questionable stains all over them, and the bathrooms looked like what I imagine a jail bathroom would look like. I also watched a Spanish-speaking woman struggle to communicate while the employee assisting her became increasingly frustrated with the poor woman, who had no one there to help her. Instead of trying to find someone who could assist, the employee just kept repeating the same thing over and over in a more annoyed tone each time. Another Spanish-speaking man was having a similar experience. I finally took it upon myself to go into the waiting room and find someone who could help. Go figure, I was able to flag down two Spanish-speaking employees who could assist them, meaning help was available the entire time. The other employees could have easily done the same instead of repeatedly speaking to customers with language barriers in an increasingly frustrated and condescending manner. Watching employees continue to repeat themselves as though these customers simply weren't understanding, rather than finding the Spanish-speaking assistance that was readily available, was extremely disappointing. For a government facility serving the public, there should be far more patience, professionalism, and effort to make sure everyone can access the services they came there for. A government facility serving the public should be clean, organized, professional, and prepared to assist people facing language barriers with patience and respect. This location needs serious improvement in employee training, customer service, cleanliness, and attention to detail!

This is an efficient postal facility in Donelson. It's small considering it's so close to an…read moreinternational airport. But that doesn't matter. What I want are short lines and efficient, knowledgeable employees. And that's exactly what you'll get here!

This is a nice, normal example of a US Post office. Nothing fancy, post boxes, the usual post…read moreoffice counter with a helpful employee doing their job, a selection of boxes and envelopes. I found it interesting that this location also has a selection of greeting cards for sale, so if you have waited until the last minute to send grandma a birthday card, no need to make an additional stop at the drug store, you can buy a card right here!

I live in Rutherford county. I have spent hours in the past renewing my license at the Department…read moreof Safety in Murfreesboro. My wife suggested I come to Lebanon in Wilson county to update my license. I have to say she was right. The people working there were courteous and quick. I was in and out in twenty minutes. The parking lot was full and the room was busy but everyone was taken care of in a timely manner. BEST EXPERIENCE I HAVE EVER HAD IN ANY DMV IN MY 48 YEARS OF DRIVING. GREAT JOB!!!

I have never had a bad experience at the Hart Lane Center (or the other license bureaus on…read moreClarksville Hwy, Centennial Blvd or Old Hickory in Madison). Staff have been professional and handled their business. Today was exceptional though because they have a tenured staff member at a table who is taking people as they enter and directing them and letting them know if they have all the right forms. She is clear about her expertise and calm and personable. When she had to redirect people, she did so in a respectful way. It was a welcome change from just going to a kiosk.

Just off I-40 on Elm Hill Pike is this marker at the side of the road. It reads…read more.. The Mud Tavern Community developed around the crossroads of the Elm Hill and McGavock Turnpikes. The name derives from the mud and log inn at the crossroads where early 19th century travelers found rest and refreshment. Mud Tavern later became a lively rural community, with a railway stop, schools, post office, and general store, which thrived until overtaken by 20th century commercial development. Kind of a bummer to see ages past and the way things used to be.

Mud Tavern was a community near Nashville; there was a Train stop in this community; the sign…read moreoriginally on the small train station, "Mud Tavern" (white with Black Lettering) is now located in the historic Buchanan Log House at 2910 Elm Hill Pike. There were two schools in the very early days, a grocery store, Gleaves Grocery, several Mud Tavern community families whose descendant are still in the area. Often this site is confused with the historic Fort Buchanan about 3 miles away on Elm Hill Pike from the historic Buchanan Log House The historic Buchanan Log House was built in 1808 by James Buchanan (1763-1841); he married and lived & died in this Log home. He married Lucinda East in 1810. They raised 16 children - all still living at his death date, 1841, and 14 were still living at her death date, 1865. The Fort Buchanan about 3 miles from the Buchanan Log House was built by John Buchanan, no relation to James Buchanan who built the Buchanan Log House. This is the location for the 2d horrific Indian fights in the area - on the night of Sept 2, 1792.

If you want to renew your tags, TN is waiving Class A & B state registration fees for those whose…read moretags are expiring between now and June 30th 2023. A renewal isn't free since only the state portion is waived, but that'll make your car tag only about $61 with the 2% credit card fee. When I asked why, the clerk didn't know but I had no complaints.... Any discount is GREAT! I learned that you can only renew tags for others ONLY if the tag has expired within 90 days. Any older expirations will need the registered owner to come in person and renew their own tags. So I was unable to give a gift of tag renewal which would have been a "novel" and unorthodox Christmas present. Another fun fact I learned was that TN Residents can go to any Driver License station in ANY COUNTY! I suppose getting rid of emissions testing was the best thing for efficiency They close at 4:30pm so I recommend coming in by 4pm in case there's a line. Since there were only about 2 other customers already being served, the security officer took me straight to a customer service representative at an available window. Everyone there was very pleasant and I was in and out so quickly.

I have worked with Ronnie Perkins at the Davidson County Clerk for over 10 years for business…read morelicense services. He is EXTREMELY responsive and one of the most knowledgeable people at Metro. Can't recommend Ronnie and the entire Business License Department enough!

We had our reception here!…read more Kathy was so accommodating and friendly. This house was a great option for a wedding reception. Affordable, historic, indoor/outdoor options in case of weather. Our friends and family really enjoyed it. They have tables and chairs included with the rental. No crazy rules - just the usual (licensed bartender, watch the walls, etc.) We were fortunate to have a very lovely September day. The place was particularly pretty at sunset. We did almost everything ourselves. Set up, had catering brought in, cakes, bar; which was important. We wanted to have vendor options and this allowed us to do that. There is also plenty of parking. They let people park on the front lawn, as needed. Somehow, it went pretty flawlessly. At the time, the rental ran us just $800 for the day. Not bad for a wedding venue. I strongly suggest contacting them for an event. The space is really unique and easy to get to. We would definitely rent for another event in the future.

Our Brain Aneurysm Survivor group had our annual meeting here in early September. The home is…read moreamazing. A great place to meet. It is well maintained and comfortable. It is easy to find and has plenty of parking. Kathy was so helpful and accommodating. She made it so easy to arrange our meeting.

Absolute garbage. I've lost track how many times my mail shows it came to Nashville and then sent…read moreto Birmingham and then back to Nashville to finally come my way. No accountability, no way of complaining and pointing it out. Just plain garbage

Made a appointment got called up pretty quick and the whole process only took a max of 15 to 20…read moreminutes workers there mad funny and pretty chill