I had to ship my wedding flowers to a company that was going to preserve my bouquet for me, which…read moreneeded to be expedited of course so the flowers wouldn't die. I paid almost $300 for OVERNIGHT shipping to ensure they would be there. I shipped them out Monday afternoon and its 1.5 hours until Thursday and the tracking says they are still in Columbia. I'm beyond livid. I paid $500 already to the company and now $300 for my flowers to be in a box for the past 4 days. I wrote all over the box "RUSH, PERISHABLE, WEDDING FLOWERS, FRAGILE, ^^ THIS SIDE UP ^^." The employee was already tilting the box and obviously didn't care what was inside. The website is complete shit and I can't even find an email to speak with someone about this. I will most likely have to purchase replacement flowers to get preserved now since mine are guaranteed to be wilted and dead from my wedding this past Saturday. Honestly a heartbreaking experience. UPS and FedEx were way more expensive for overnight shipping, but at this point I wish I would've went with them.

Came on a Saturday morning, noticed it is a self service post office. Very sure during certain…read morehours they have clerks to help those with their stuff. Went to the kiosk, had a little difficulty entering address and Apt number a few times until it got it correctly to be sent to NY. It is best to measure your box, since it ask for the length, width and depth. Overall, Ok experience, except for the address entry with apt number that kept giving an error. Advice: enter address & apt on same line and click to keep it that way and not correct it.

The staff goes above and beyond to make sure customers are top priority. Friendly staff and…read moreatmosphere with efficient service.

Quick and convenient! They are always so friendly and helpful! There is nowhere else I will go for…read moremy my mailing and package needs!

Fast, friendly, most welcoming post office I've ever visited. I never thought I'd enjoy the…read moreambiance of a post office, but their décor is awesome!

This is the place to go for your USPS needs. The owner Hugh and his very competent staff handle…read moreyour patronage cheerfully and efficiently. Compared to regular locations, this contract unit is a far superior operation...try it...you will love it!

This location is open until 5:30 p.m. on weekdays and until 11:30 a.m. on Saturdays. There is an…read moreindoor drop box for packages, which is convenient if you arrive after hours and need to leave a shipment. However, the drop box is often full by Sunday. One ongoing issue is delayed package scanning. When packages are dropped off here, they are not always scanned promptly. In some cases, it has taken 3 to 5 days for a package to be scanned into the system, which should not happen. Additionally, mail hold requests are not consistently followed. Even when a formal hold is submitted, carriers do not always adhere to it. The carriers may still continue to deliver mail daily. I have been using this location for a long time, and it has had the same issues for many years. Other locations in the area seem more reliable.

Each time we have used this post office branch we have been treated well by the staff this time we…read morewill give a shout out to Roc who was patient with us and answered all of our questions. Thank you, sir!

We use Postal Express for the majority of our shipping needs and we utilize their PO Box service…read more Emily and her team are always pleasant and helpful. Not only can you ship from here but you can pick up a little healthy meal or snack and they have great printing services with quick turnaround.

Greeted upon entrance & extended friendly service. All I needed for a quick printing need, $1.50…read morefor the usage of the computer & 4 documents. In addition to retail shipping products, you can also picks up greeting cards. There's a small amount of PO Boxes & soon they will discontinue UPS drop off services.

Cannot get a live person on the phone at this location. Phone rings until disconnected. Called…read moreseveral times and it's the same thing over and over.

USPS failed to deliver a package that was transferred to from amazon…read morewhen I was home all day

We went here for our passports. The service was good, the agent was able to explain the process to…read moreus and we made good time. Make sure you make an appointment ahead of time. It helps make the process smoother.

Greetings, Gaston Post Office Customers!…read more We're excited to announce that Gaston Post Office is under new management, and we're committed to providing you with excellent service. Our team is working hard to improve delivery times and enhance customer service. We value your feedback! A suggestion box will be available in our lobby for any ideas on how we can better serve you. Thank you for your support--we look forward to assisting with all your postal needs!

This seems like a serviceable enough Post Office. I've purchased stamps a few times here, and the…read morestaff is always kind, friendly, and efficient. It's also a great place to conveniently drop off mail from your car.

These employees at this post office are the laziest people I've ever had the displeasure of…read moremeeting. I can't even believe this location is still open. They are incompetent and rude. Hope this location closes.

This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

The staff are friendly and kind to the customers it wasn't crowd. I got out the Post office and the…read morePost office was very clean. plus the outside was clean also . When I walk in the Post office while I was waiting in line they were really quick.

This isn't really a great post office. It's not conveniently located, the line moves painfully…read moreslow, they're always out of specific items like international stamps, etc. The staff is friendly enough and I do appreciate its historic significance, however.

I'm always in the area running errands. In addition, since Covid and the closing of the Hampton…read moreStreet post office, this has become one of my go to post offices around the city. Parking can be a challenge when the shopping center is packed. I have either parked in the adjacent parking spaces and walked across or I have circled around and caught one in the front on my lazy days. This post office is small, and in the center of the full-length shopping center, but it is definitely in the cut. In fact, if you are distracted you may overlook it. I like it because most days, if you are lucky, you can be in and out. On the days when it is a line, it moves fairly quickly. The line is single filed from the inside to the outside as their Covid safety precautions do not allow more than 3 in the service area at a time. There are people in the lobby preparing their packages to then get in line or drop off. There is no regulation on how many people that can be in the lobby area. Once you get to the desk in the service area, there's a clear barrier between you and the agent with hand sanitizer present. There is a self-service kiosk here which I've tried to operate multiple times, but I just cannot get it or it does not service my needs. I wish there were more self service options to alleviate the need to stand in line. The customer service is pretty decent here as well. The agents will make you return to the lobby from the service area if your package is not completely ready for shipment. I suppose this is for safety. They do provide you with tape for your package which is extremely helpful. If you have questions, someone will step out to help you. There has been times when there has been only one person working the desk and the line has moved very slow. I either wait patiently or leave and return another time. This is definitely a time of challenge for us all during this pandemic time, so when you take that into consideration, this location is doing pretty good.