This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

Yesterday, my husband and I were out, and I had just finished purchasing a gift for a friend's…read morebirthday. While we were up the street from the post office, I figured I would go ahead and mail off the gift. Never been to this location, so I was thinking maybe the line wasn't long. I was wrong. Had me wondering if people sending off Christmas gifts already! I have to say even though it was full, the line moved pretty fast. As for the customer service, one of the employees who assisted me was rude. I said good morning and all I got was a stare and silence! I am assuming she was in a mood, so all I needed her to do was ship my package:) The place was functional, clean and organized from what I saw. Again, I am not a regular customer there, so I can't speak any further. Long story short, I completed my task, and I was on my way!

I don't love this Post Office. It's not open on the weekends, and the mailbox outside only takes…read moremail until 2:30, while the inside dropbox accepts mail until 4:30. I'm not sure why there's a 2-hour difference between the two, when they're physically about 20 feet away from each other. Also, you have to take your packages to the counter to have them mailed, but I've never gone and not had to wait in an extremely long line to have this done. While many of these issues aren't unique to this specific location, they do seem to be noticeably worse here. As such, if you need to do anything other than drop mail in the inside dropbox, I'd recommend taking a few more minutes to go to another post office instead.

Our local mail is from the 5 points post office, what a joke. today, the letter carrier parked in…read morefront of my house, walked from her truck, leaned over 5 steps, and placed 2 packages on my porch, ignoring my package box on the front porch and the out-going mail on my mail box, in plain view. I had to get up and run to the door to call to her that I had mail for her on the mail box, her response was, oh I'll come back and get it. What is the post office in Five Points doing, besides not their jobs. I live in the Rosewood area of Columbia and have had days where the mail was delivered at 8 pm or not at all, packages just thrown up on the porch. WOW, and they tell use they are great at what they do, not out of Five Points. I know they don't care, they are a protected class. The one thing congress needs to do is bid out our postal service, fire everyone that works for them and not allow a commercial contractor to hire them for postal service. Want to save money, close the US Post Office and replace it with an efficient company that has real standards.

On my way dropping off my Christmas gifts for FHF, I decided to visit this post office as I figured…read moreit wouldn't be crowded. This PO is located inside of a store. There was one person in line in front of me. When it was my turn, the young man behind the counter greeted me with a smile. He was very courteous during our transaction. Also offering a lower price option when I wasn't paying attention to it. I shipped ground instead of priority. Same 3 day time frame, but it saved me $4. If on this side of town and if I need to make a PO run, this will definitely be my go-to location.

This is a convenient location if you just need to mail something real quick. The employees are…read morefriendly. They don't have a wide selection of forever stamps like the full size branches. If you're a stamp collector, this isn't the place for you.

I'm always able to get what I need taken care of. It helps to go to a full service location.read more

I've never had an issue with this location. The outside of the building is not well maintained and…read morecould use a little sprucing up. The employees seem alright. I haven't spent a lot of time here.

The store was clean and orderly. The clerk Patrick was courteous and professional. He made some…read moresuggestions that were helpful. The encounter when smoothly.

This is the most reliable UPS Store I've ever had to work with. I've been coming here for almost 2…read moreyears, and for multiple reasons I've been going there a lot in the past few weeks, and the service is always on-point. The staff is attentive and are adept at providing good info. As this location gets very busy, that's saying a lot. I just got some very important papers notarized there, and as my bank doesn't even do this I'm glad this store has that option. The young man who notarized my documents was on-point. I've gotten decent service at other locations, but this one remains the best.

This post office is one of the busiest in Columbia. On Mondays and late afternoons, the line can be…read moreout the door. You could be waiting 30+ minutes. They have free Priority & Express boxes/mailers/tape for your items. You can package yourself on-site. They also have other packaging at a cost depending on what your needs are. However, sometimes when you buy your own packaging and factor in the shipping cost, It can be more expensive than using their free boxes. I recommend asking or doing a little research before you decide. This location has many PO Boxes on site in various sizes. There are also mailboxes outside the building and in the parking lot near the road for those who just need to mail a letter. This helps bypass the lines inside. The postal workers are very friendly. I have been coming here for over a decade and enjoy their service and attitude.

Painfully slow, one cashier, two of you're lucky, line out the door quite often, all different…read morehours, all different days. Repeatedly. They need more help. And the awkward How did we do survey on the screen while they're hovering and can see where you tap - no ma'am. What a poor idea for accurate survey results.

Stopped in here to mail off a package and it took For-EVER! I am not sure if this location is…read morealways this crowded but this day, during lunch time, they needed more staff! The phone was ringing off the hook, there were two workers helping two customers and the line was almost out the door. Although all of that was going on, they gave each customer their undivided attention. The same treatment that each of us would have wanted when it was our turn. I probably won't come back here again unless I absolutely have to. I love the location though! Hate that it is shared with multiple other stores.

Finished a campaign so shopping a ton back to HQ. This UPS store claims they are indeed "not UPS"…read moreand cannot look up shipping labels. I had 35 packages and one of my labels didn't print and they refused to help. They also sat around not helping pack up artwork. Finally I asked and they stepped away from their conversation (mind you- not work conversation). They balked at helping even though I would be paying more than 100 for packaging (which I gladly paid). But WORST attitude and worst customer service ever. Do not give this store your business. Go elsewhere.

I would argue that this is the best UPS store in America. I come here more often than I care to…read moreadmit for returns. I love their other mailing services as well. I don't know if any of you have seen the state of the local post offices but this UPS is the way to go.

Excellent new UPS store. Staffer was courteous and helpful to everyone - whether the need was a…read moresimple mailing return, more complicated reboxing of a damaged item for mailing, and notarizIng a document on a Saturday. Clean and well lit store in a small storefront block in larger somewhat desolate shopping center lot - turn in at the light at Murphy Oil & Gas.

The first neighborhood shopping district in Columbia, Five Points is named for the intersection of…read moreDevine Street, Harden Street and Santee Avenue. It had the first bar in South Carolina to serve a cocktail and the first supermarket in Columbia. Back in the old days, Five Points was a rotating circle for the street cars. Today, there are more bars, more markets and no streetcars. But this fountain is the gathering point for folks and it was a nice spot to sit in the shade before beginning my drive back to Charlotte. [Review 14038 overall, 1360 of 2020, number 675 in South Carolina.]

This is the best meeting place at 5 points, or being dropped off by the shuttle or taxi because…read moreit's in the middle of all the shops and an easy place to get to. Right next to Starbucks and small specialty shops here. However, the specialty shops close at 6pm, so not much to shop after 6pm.