My father and I received excellent service at Pak it Rite this past week. Ashley took extra care…read morewith our shipping needs. She treated us like family. We highly recommend them for all your shipping needs. There are some really cool items in the shop as well. Thanks again for taking extra care of us! If we could give 10 stars, we would!

Please do not order from this company. I received cherries from my sister as a birthday gift from…read morePak it Rite. It was delivered and placed in a bin side up. There was no indication on the box, placed with side up, that the items are perishable and needs to be refrigerated. I called and spoke with Diane, the owner, who was extremely rude. She indicated that the cherries left her facility in good condition. This is probably true, but when the package is placed in a bin without the recipient's ability to see it readily or the side up that indicates that it is a perishable item, then there is a likely risk that the item will spoil....which they did. If you want to order or give the gift of perishable edibles, please do not use this company. Please invest in companies willing to stand behind their service.

You would be hard pressed to find a more personable, accommodating, and efficient business than…read moreLori and her staff are.

Always a pleasant and great experience! Friendly and quality service with the ability to accept all…read moremy Amazon returns.

My last use of (FedEx) here in Wenatchee was 14 years ago, so I was surprised to see many upscale…read morechanges in the services offered. Their service center at the north end of town Is clearly set up to serve the public. I walked in with an urgent delivery to Bogotá, Colombia, holding some small metal parts with no packaging in my hand. This wasn't my first rodeo--I had my commercial invoice with four copies already filled out for the customer in South America. The counterman knew exactly what to do. He found the cheapest method and best protective packaging for the fragile metal tubing I was shipping. I watched him wrap the parts and he did an excellent job. He scanned my ID, took my card payment, and returned a receipt with all the tracking information required to notify my customer. I was in and out of there in no time. Although I was in a hurry, I did notice racks of related products that make shipping effortless. I was there at 2 o'clock and the last pick up for air shipments is at 4 o'clock. This experience gave me a very positive attitude toward (FedEx).

Such a frustrating experience - i went in to print two documents and had to ask for help because…read morethe one pc wasn't working. The staff acted put out even though there were no other customers there, and the directions they gave didn't work. Should have expected this from FedEx.

It makes my day when I have a lot to do and see a return. I don't dread it because I love the…read morestore. I also get a kick out of the horror stories I hear from my husband when he has to stop by the UPS stores on the west side, which makes me appreciate ours even more.

I had a really weird packaging mailing situation and it was absolutely crazy busy, but they were so…read morequick and got everybody through and then when it came to me, they were able to help me hash out this really strange situation and they seriously saved me with their help!

I was told they are closed permanently. That makes it difficult for people here in town to get a…read morelarger print job done as we will need to travel to another town to get this done.

UPDATE- So I went to Das Copy Shop yesterday to drop off a fed ex package, fax some papers and get…read moresome colored paper. All went great - except the fed ex shipment was causing problems. READ THIS- the owner was unable to ship it, so she offered to take it to fed ex on the way home. If that is not amazing (and kind!!) customer service then I don't know what is. THEN- I had return after getting half way up Blewett Pass because the folks I had faxed needed a copy of my drivers license faxed. So I drove back. The gal at Das Copy Shop, again, was super nice. She made a color copy of my license and faxed it. The she wouldn't take any money for it. Her comment, "You've already spent enough." This is the small town kind of stuff I love about Leavenworth.

This FedEx location in East Wenatchee has become a tradition: every expensive package gets 'lost,'…read morethen 'found,' then 'lost' again, and magically shows up as 'in transit.' According to them, my Koi uniforms were supposed to arrive 08/7... but apparently the package decided to take a vacation. They always claim 'delivered' and attach a photo of a house I've never seen in my life. At this point, it feels like part of their personality. This location seriously needs improvement: late scans, strange routes, ghost deliveries, and packages that travel more than I do. Thank you for the spiritual experience, FedEx. My package resurrected, but it still hasn't arrived.

My package, which I paid an extra $15 for 3 day service, still hasn't arrived a week later. I'm…read moregoing out of town for a week, and there's no local number for me to call. I don't want my package sitting on my doorstep for someone to steal ...

It's a very convenient place to drop off packages that need to be shipped. The staff is very…read morefriendly and helpful.

I needed my tracking information promptly and was told it would be emailed. I emailed the business…read moreemail incase I hadn't written it legibly or anything and wasn't given tracking before end of business day. This makes it incredibly inconvenient for me to complete a transaction for selling online. I now have to wait all day Sunday and who knows how long Monday to receive information.

Printing services is AWFUL. The employees don't know how to provide an accurate quote. Mine was way…read morelower than the price they charged AND I had to pull about 50 staples and re-collated and staple myself. They had staples 2 documents into 1. Total waste of time and money.

Love the staff here. Love the manager. Love the professional treatment. I just love this store!…read moreThere's even shade to park in, so I can run this errand with the dogs.

1. The newest employee who used to work at Safeway should learn basic customer service cordiality…read more I always wait to step up for service until she has another customer so I do have to interact with incompetence and rudeness. She also has been there long enough to learn the basics such as limits of content insurance coverage. But twice I had asked that question and was met with a blank stare. She had to ask a co-worker. 2. Why does Chelan, WA 98816 have no drive-by box to drop off outgoing mail? Nor does the Chelan, WA 98816 USPS have any ADA/handicapped parking spots! I am disabled. It is a major chore to find any spot, let alone a handicap parking spot. Come on USPS! You charge us tons to mail 1 letter. How about making access to a drop-off box and ADA parking spots @ the existing post office on Johnson Avenue, Chelan, WA 98816 ? Thank you

It all started when I had to return a shirt. Priced the return in my FedEx account and it was just…read moreunder$10 for FedEx Ground. Just for fun, I pulled up USPS.com to see what it would cost. $5.25 for 2-day insured, alerts and trackable - and they even provide a free small box to send it in. Took just a few minutes to register an account and print my pre-paid label. I give their web site 5-stars - you can do just about everything here. Then I took my return item and prepaid label down to our Chelan Post Office. Even though the shipping box would be free, I was told to bring my own strapping tape, because they sell that. When I got to the office, the postmaster saw me waiting, opened another window. He took my label, folded together the flat cardboard box, inserted my return stuff, sealed the box, and even offered to attach the label for me. This is the Post Office- folks. 5-stars for the web site. 5 stars for customer service at Chelan P.O. Maybe there is hope for USPS after all - this is a Big Step in the right direction. Well done at every level