It seems strange to review a post office or recommend it as a business because we simply don't have…read morea choice. Everyone I have dealt with there is extremely friendly and helpful. Their problem is being severely understaffed. This is not their fault.

Slow and long lines is what to expect at the Pagosa Springs usps. It's often your wait is 45…read moreminutes.

Employee was extremely friendly and personable. Not from the area but was happy with my experience…read more Visited May-15 ~3:30

Jeannie, Adam and the others who work there are friendly and helpful. I think they do a great job!read more

The woman that works there does an amazing job for only one person with all the mail, scans,…read morereports everything. She is always so sweet and caring. By far the best service I've received at any postal building.

The guy who works the front desk is easily one of the most friendly gentlemen I have ever had the…read moreopportunity to meet! He is great at carrying conversations and everyone in town loves him!

Ok 2 things here to talk about is 1- I did a package…read moreintercept only a hour after I mail it it still went all the way to Florida Did not get intercepted until preparing for delivery Then they held it for 3 days then they delivered it anyway what a total waste 2 I have a package here that is just sitting at the post office for the simple reason it's not the delivery date and they refuse to give it u me I standing right there looking a the supervisor Yep it's here it is in and package container Can't have it st

Thanks postal service for going above and beyond. If you were a private sector of a company, you…read morewould be out of business. Thanks for putting one of your kids stickers on my wedding invitations and marking up my specialty stamp. If the shoe was on the other foot and I tampered with federal mail, I would be charged with a federal offense and in jail!

Really speedy today, only waited 35 minutes in line. This…read morepost office has 3 clerk stations and one clerk. It has been this way for years. The single clerk does a good job, but when there are 15 people in line one would think they could get someone from the back to help. With all the "socialist Democrats" (communist) getting elected, our entire society will reflect this post office.

22 years experience. It has gotten much worse with time.. If you go there, and you will have to go…read morethere if you have a package. Because they will not deliver to your door, you will wait in line from 1 hour to 3 hours. They used to deliver the packages to your door. The nasty man who is always there at the counter tried to gaslight me 'I have been here 10 years, and we never have'. Well, I have been here for 22 years, and they did up until this year! And calling ahead? Hah! They apparently take the phone off the hook when they open. I have called as many as 50 times in a day. Busy every time. Therefore you just have to go wait in the interminable line merely to ask a question. If you can use Fedex or UPS, but be aware. These shippers use USPS for the "last mile" in this rural area. So really only for packages of a large size and/or weight. UPDATE: Two days ago they put my package in the wrong parcel locker. Fortunately the neighbor knew me and reached out. Today my Amazon update says "Package delivered today to parcel locker'. There is nothing in my mailbox. Who knows where the item is. And this time it was something of a high value. Staggering incompetence couple with a complete lack of accountability. I am on the phone now. Ha ha ha. Di i mention they DO NOT answer the phone. It will ring 20-30 times and then hang up. And I will call again. Sometimes, they will answer the phone. Only 1 minute after opening, and 1 minute before closing. UPDATE: My package was misdelivered. On Amazon is says 'delivered to parcel locker'. It is not there. I tried calling. For one hour. No answer. I drove to PO at 7AM (they open at 7:30). There were already 3 people in line. By opening time there were ~ 30. But only one person working the counter (3 stations available). When i explained to the single customer service rep what happened, and that the same thing had happened last week...she went in back to look for my pkg! Completely illogical. I told her it was delivered to someone else's box! I was not there for a pickup. She wasted two minutes while ~ 40 people stood in line. At the avg pf ~ 3minutes per customer the best case scenario for the last customer in that line was a 2 hour wait. When she got back to the counter she understood the issue. She told me the carrier would in ~ 8AM and she would call me (I left my phone #). it is now 10AM. No call. And there will never be one. I tried calling. No answer. Why is there 1 person working the counter with 40 people in line? There are several people in back. i understand they are not doing nothing, they have their jobs. I also understand there are training requirements and not everyone can work the customer facing position. So....manage the resources! Get someone trained for that job and put them in front to only deliver packages. This would cut the queue quickly: The problem: Pagosa population increases seasonally. Tourism increases seasonally. Short-term rentals increase seasonally. Package volume increases seasonally. Lines increase seasonally. The solution: Forecast demand. Staff accordingly. Cross-train where practical. Reallocate resources during peak periods. UPDATE: Neither the lady at the counter nor the carrier ever contacted me, as I was told would be done. I did, however receive my pkg after I left a letter at the mailbox for the carrier, hopefully this will result in my mail being properly deliver going forward. OTOH, I also received a 'sorry we missed you' slip. This is for another item I was expecting today. it is a small item, small enough to fit in the parcel locker. So why was it held at the PO? Well, let's look at the 'Because' section on the slip...hmmm...see anything wrong with that? Yep, no reason selected. There are seven possible reasons, and NONE of them are checked! But she wrote '90' and circled it. Presumably some internal PO code? It means nothing to me, the customer. So who knows why it was not delivered.

I have been trying to reach Vernita at the Bloomfield location and they do not answer their phones…read more I mailed out a birthday card for my granddaughter on July 10th from Santa Fe , as of today July 27th still not received by her. It`s unfortunate that the local post office in Bloomfield could have such incompetent staff.

Bloomfield NM POffice Friendly and knowledgeable. Will be…read morerenting a PO Box in the near future.

I have never treated so poorly by a post office as I have the Bayfield, Colorado location. I have…read morea temporary address (actual street address) while my husband and I build a new house in the 81122 zip code. I have used the address for packages that I have either ordered for construction or medications from my VA Hospital in Phoenix. Until this week I had no issues with my packages either being delivered to the address or I picked them up. I returned from a trip to Phoenix VA Hospital only to find out that any packages that arrived while I was gone were returned to sender, week of August 20th. I went into the post office on Monday August 28th to pick up said packages and when I was informed that they had been returned I asked the employee who typically has handed me packages in the past she stated that this location was no longer going to hang on to mail that they consider undeliverable. Now mind you I have been picking up packages all summer so this is something new . No "I apologize as this is our new mode of operation, etc". She continued to tell me that they will have it for 24 hours. Before returning it to sender. Imagine my surprise and chagrin when I show up this morning to pick up a package that had been there for less than 24 hours and the same woman tells me that it's already been returned. ‍ And she denied that she told me 24 hours. I asked to speak to her supervisor who was also rude, accused me of pointing my finger at her when I had not. After further discussion and getting no where I was asked to leave. Rude, disrespectful and clearly not on the same page when it came to information about their processes. Going up the chain...

The Bayfield, Colorado Post Office needs a new Postmaster. Victoria Delsid is completely rude and…read moreneeds an attitude adjustment. She needs to remember she works for the public as taxpayers! Her rude and abrasive attitude is not welcoming for a small town. Good luck when going in to pick up a package. She makes you feel like you are bugging her and this has happened more than once in the last six months I have lived here. HORRIBLE customer service.

Snarky, mail that arrives the night before, often isn't in mail box until after closing requiring…read morenext day pick up for packages. One employee is consistently pleasant. The rest are not helpful and consistently snarky

This place deserves negative stars!! The old white guy is on a weird power trip. He's always giving…read moremy husband and I problems since moving here (September 2023) my recent complaint was last week! (Wednesday 2024) my mother in law sent me a gift and I went to pick it up. The same old white guy told me to always put the P.O. Box number on the package and we always do and we always tell people who sends us package. This time he was passive aggressive about it! I told him we always tell people to put our box number on there and it's out of my control. Something needs to be done about this guy. He either needs a customer service training or a new job! He makes me dread going to the post office, no one should feel this way about the POST OFFICE! He has a big attitude problem. Everyone in Dolores is super nice but not this guy!