I mainly use this USPS location for the 2 blue boxes on NW 5th. They are conveniently close to the curb so that you can drive up close enough to put your mail or small packages inside one of the boxes. That is a popular drive-up and you may be waiting a minute to put your mail in the box. This is a popular spot for the businesses in the neighborhood also. You will see a lot of employees carrying bins of mail to drop them off before 5:00 pm when the post office closes. I always like to avoid going inside because of the long lines. read more

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The young ladies were very polite and pleasant at the counter. However, prices to ship via USPS are becoming ridiculous! I spent just under $200 to shop the four boxes shown not super large boxes, no over night shipping. One extra small, two small and one medium. Are considered oversized. I'll be traveling and checking the rest in luggage instead of returning with the rest as planned! Update, Day two I went back with three more packages to send. Totaling $238! And as of today the first packages shipped containing my grandkids gifts have not arrived on the yesterday as scheduled, which were all sent priority mail. Typically that's 2-3 days tops. Understood because of holiday the date was longer. Tracking now just says "moving through the network" Come on usps do better! read more

US Post Office - Post Offices Near Me - Miami, Florida

I've never felt so taken care of by my ladies Elizabeth M. & Stephanie W. I misunderstood a service to redeliver my packages & when it didn't work out - they went out of their way to ensure I got them!!! even when it was completely on me on making the mistake they really supported me... top notch communications, & a little laughter in between. what should've been way more stressful was not! So much love for these ladies! read more

If you like to spend a lot of time at a post office then this is your spot! The front where general things are handled is fine but the back were you deal with packages, tracking, lost items etc is a nightmare. Staff is friendly but you just gotta get lucky to get someone there read more

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Quite possible the worst post office, although probably not a shocker. They lose all my personal mail but somehow never lose my bills. Love it! read more

The front door is continually not open and or broken. The drive by mailbox is always over stuffed and sits next to the bike lane making it unusable to cars using the drive by box. I have seen it so overstuffed, one could pull mail out of the box. I always go inside to deposit mail and yet on more than 3 occasions, mail with normal payments to FPL, Bellsouth, etc. are not processed for over 2 weeks. read more

Andeeka He was provided exceptional customer service I was in-and-out of there within 2 minutes everyone in there was super friendly yesterday there wasn't a long line a long line service is exceptionally quick and expedited thank you Miami Post Office read more

US Post Office - Quick service - Post Offices Near Me - Miami, Florida

Rude staff, opened 20 minutes after posted times just to find out they are not processing any money orders.

My condominium association was given authorization to install new mailboxes, which we did about 7 MONTHS AGO. Shortly after we made the USPS-approved switch, the USPS informed us that they could not deliver mail to our mailboxes because they needed a new digital lock, and it would take "a very long time" to get this lock. Since then, all 64 units in my condominium have had to go to the branch location, which has yet to be less than slightly irritating and usually a very timely and upsetting event. PLEASE help us get this new lock, as it has been over half a year! Our address is 201-269 NW 7th Street. read more

This place can make anyone go Postal!!!!! I totally understand that expression now. This particular post office has no concept of customer service, time management and is a dysfunctional hot mess at best. Here is my story... I "regrettably " have a PO Box at this post office. If it was just picking up stuff from my P.O. Box and daily returning the wrongly placed mail in my P.O. Box then so be it but every once in a while I get signature required with tracking packages. And receiving one of those is like finding the holy grail. I have been waiting for this package since Wednesday. No one knows where it is. I spent 2hours today in the post office while we tracked down an invisible supervisor who after 30 minutes of looking for him.... "He was in another post office". I guess they didn't get the memo for text technology! Then the attendant kept getting up saying she was going to look for the package and instead I can hear her chit chat about what she did this weekend with another coworker. Meanwhile the line is 12 people deep, no one upfront and you hear laughing right in front of you. This place should be torn down. No wonder we are privatizing post office services. This place is a disaster!!!! And then after you call them out they give you attitude and basically tell you there is nothing they can do. The package is not here. When their system says it is. While I watched the line behind me upset and going through some of the same things I couldn't help but to think.... USPS is useless! I am going to start doing EVERYTHING out of UPS store, DHL, and even Fed-Ex maybe if we all stoped going to the post office they fire all these useless employees and close down these horrifically attended facilities. Just one person on her soap box ranting... but somehow I am sure I will have many many many people that would agree with me. PS: If I could I would give them zero stars. read more

While the attitudes of the employees are often unwarranted, the overall customer service at this particular branch of the US Post Office is quite helpful. Some of the employees do seem a bit too programmed and use less cognitive problem-solving skills, but I assume that's just the nature of the business. I wish the self-serve hours were more flexible after hours. Other than that, the facility is always clean for the most part and they do a great job of managing the traffic that comes through quite well thus far. read more

US Post Office - Clean facilities - Post Offices Near Me - Miami, Florida

I don't really understand why this place is rated so poorly. I've come by twice mid day (around 12-2) and they were empty both times. All the packaging and shipping supplies were well stocked. The staff wasn't the friendliest, but it's not like they were rude. They just weren't going to put up with any funny business. Overall, this is an easy to get to location with a good amount of free parking , so I would come back to ship any items. read more

It's so bad, I want to give them a zero. But that's not possible, so I give them a one. Upon walking in it took the employees minutes to even acknowledge me. Staff was rude and dismissive. I came with PRINTED instructions for my request. The manager was rude and clearly not knowledgeable about basic USPS policies, as evidenced by her contradicting the written information I received per email. Do not recommend coming to this location. read more

Give yourself 15 min-30 min. To deliver a package at this place. It is Very common to find one employee or maybe not even one. They are nice though. Lately I've been going 4 days per week avg. and it is the same thing over and over again. read more

US Post Office - 11:36 Am - Post Offices Near Me - Miami, Florida

there is no sense of urgency at this location and they always lose my packages. extremely frustrating

Ordered a package online and this is not the first time this happens - this location services my area and I had to come there to try and pickup packages that weren't delivered before (speaking of which - they send you notification to go get it there, but then go ahead and just ship em back to senders). Waited for it for 3-4 days and of course once it got changed to USPS, something had to go wrong. "Customer refused delivery". Lol I live in a condo and was at work - all packages go to receiving or front desk and they never rejected my packages. It's not my fault there was no parking, or that they're understaffed, or if the driver was lazy, or if they took it to the wrong building, or whatever the reason is - just don't BS me with the "customer refused delivery". Now I have to wait another week to try and get the same item again... read more

US Post Office - Tracking - Post Offices Near Me - Miami, Florida

This is the worst post office I ever had to deal with. The people in the back window are rude and unprofessional from managers to staff, they don't care about your lost packages, they like to talk over people and their answers always the same I spoke with your mailman it was delivered read more

45 minutes waiting in the line for just three persons. All for nothing, because they don't even try to give asnwers or solutions. Worse service ever. People are extremely slow and rude. read more

I wouldn't wish anyone to have to go to this establishment at all, the employees have no desire to work, very bad customer service, they leave you waiting to serve you and when they do they prefer to give you any answer instead of solving your problem read more

mala atención,mal trabajo, no saben nada pierden los paquetes y después no rembolsan el dinero

it is almost as if this post office knows exactly what is the best way to conduct its business and then does intentionally does the opposite. They dont answer phones, are extremely rude even if youre nice and will lose 50% of your packages. They will yell at customers and half the time theyll be talking and laughing while peolple wait--they dont care at all. I had to go 3 times with my ID to have my mail re-continued, as the old woman that sold me my house let it pile up before i bought it (This is after the online complain system told me delivery would resume after submitting two separate inquiries). Each time they told me mail would resume and it did not. Theyre explanation was that the clerk at the desk must never have told anyone about my issue. Smells like urine as well. The lady in front of me had to go in 15 times to get "lost mail" that they just neglected to ever deliver. This place is unreal. read more

Worst customers service at a USPS I experienced ever, the personal has no skills for the job and no knowledge, awful. Avoid this location

Lo peor,nunca entregan un paquete en mi dirección, siempre lo sacan para delivery y se lo regresan,no lo entregan y reportan que si , a veces lo llevan otro día y otras se pierde el paquete y uno no puede reclamarle al vendedor porque usps lo reporta como entregado. read more

The staff here have no concept of customer service or time management. They are rude and feckless in their jobs. I was going to open a P.O. Box here, but now see it's better to do that with a UPS Store or FedEx. These government employees are worthless. read more

This post office can MOVE! I arrived right before they closed and the workers made sure everyone was taken care of and were extremely helpful. read more

Ugh. Since I made the move to a new apartment, this is unfortunately the post office my mail comes from. On two different occasions, I've had packages that couldn't fit in my mailbox so they drop off pink slips. On both occasions, I returned to the office to pick them up and they are no where to be found and there was no explanation to be given. The service is so discourteous I really don't know how they get away with it. The first time, I let it go, knowing that the sender (Amazon) would help diffuse the situation. Ten days later, what I ordered showed up at my door! Makes absolutely no sense. The second time, I went in and when they couldn't find the item, they made a copy of my pink slip and said the carrier would call. Days later, no call and I know it's not even worth trying to track down at their office. The only reason they get two stars is because for sending, this place does fine. If you're in my boat and have the misfortune of needed to collect packages from here, I'd say it is a lost cause. read more

The worst service, the personnel is rude and they treat people without respect, they take long time with each client, at the window to pick up the delivery, I went because it's suppose that I have to receive a package and they took time to answer where is my package, then the boy told me that his supervisor was going to call me and it's been 3 days and I have been going every day and I still waiting for their call read more

This post office smells like urine. Of course they are short of help, the lines are long and slow moving. There are two windows on opposite sides of the place, one looks like the normal post office desk, and the other is labeled as, "Business Caller Services." I waited in line at the "normal" station only to be told I needed to be at the other window to pick up my package. Ok, maybe that should be clearly labeled somewhere, like, "this window is for the following services..." read more

So unnecessarily rude. It makes no sense. I was so kind and patient. And just had the simplest questions about a package. They were so annoyed with me even being there to ask a question. And I thought maybe I really just don't know what's going on. But low and behold they were actually wrong about the information they provided. So it truly was a waster of my time and there's. Nothing was resolved read more

Awfull!!!! Stay away if you can. Staff are extremely rude and unhelpful. Long lines. Overall terrible service. I will not be going back.

As far as USPS goes, this post office is pretty efficient. Yes there can be very long lines at peak hours, but heres hint, for this and every other post office in the US, don't go at peak hours. Crazy I know, but it works if you can swing it. Otherwise, just go online, folks. There's a couple ladies here at the counter who really keep things moving along. They also have a line for just pick ups, which is better than over at the Buena Vista PO (don't get me started on them). Overall, the staff is great and even start tow arm up once you get to know them, as long as you don't do something dumb, like hold up the line. There's no tolerance for that here. That's why you can actually get in and out. read more

I UPS USPS: -No delivery despite being in the house. -No pink slip notifying of no delivery. -3 automated phone calls failed. -Automated message gave wrong holding postal office address. -When finally arrived at correct post office was only given half of my mail. -Was told by post office to go back next day for remainder before it was returned to sender, only to find that it was out for re-delivery. -The kicker -Was assured that if delivery failed again I would be notified. Chasing my tail ! read more

i wish i could leave zero stars... i drop off packages multiple times a week because i run an online shopping business... regardless of which method i use to drop off my packages (leaving it inside, using the outside mailboxes) it takes them at least two weeks to scan and start shipment on my items. it is so beyond frustrating for me and my buyers. scan and ship out items in a timely manner cmon read more

if you note the opening hours are 8a please be advised this is not the case.. it is opened at 815a not on time!

worst service ever. the employees do not care at all. they give you attitude unprovoked and never provide you with any information on your package. read more

The worst USPS office on the entire country. They are not helpful and mean with people. Lines are 40min waiting. read more

Very rude, unprofessional and need not be working with the public. Especially the heavy set one with braces. The MOST disgusting, viole attitude I have EVER had in my life. If I could score negative stars I definitely would. read more

I hate this location!!! It's always something when trying to get a package. NO ONE knows what they are doing at ALL. They tell you one thing and then do something else. I really wish this location would close down since they won't hire good people. Please USPS do something with this location because it's just ridiculous!!! read more

What the FREAK!! This has to be one of the worst post office ever created! When you walk into it, it looks like the fallout. The walking dead should use this place to shoot a scene, they would save so much on budgeting. In the PO box areas they have People who are unfortunately homeless begging for money. I'm all for helping people out but these people were rude and in my face. Than the ladies at the front seemed sweet until you started talking to them. I was trying to get a PO box but they said I needed more document than what the form that I got off the USPS website said. Smh. It was a complete waste of my time! They also have like one pen in the whole post office. Save yourself some time and stay away from here. read more

305 358 8765 Weekdays 7:30-5pm Saturday from 8-2pm Yeah, go ahead and make it hard as hell for me to get a direct number to you. It'll just make me Yelp the number when I get it... read more