I recently visited the United States Postal Service location, and while the space itself isn't the…read moremost modern or the cleanest, the service more than made up for it. The ladies working there were incredibly efficient, friendly, and genuinely helpful. I had a mailing request and wasn't completely sure about the best way to send my letter, but they guided me through the process and made sure everything was done correctly. You can tell they know what they're doing and care about helping people get things right. The ladies is what makes this place cool and reliable. Another perk is the free parking in front. I really appreciated their support, it turned what could've been a confusing errand into a smooth experience. Also, a big plus that they're open on Saturdays until 2 PM, which is super convenient. Just improve the overall aspect of it and installations and it would win two additional stars.

You will wait for hours. Self service machine never works. Advice: Dont come here poorly managed.read more

The service is always friendly and professional. They always offer the best solutions for your…read moreparticular shipping needs, and they always do their best to assist if there are ever any issues with your mail. I highly recommend this post office. Thanks again Seb

I've had a PO Box in USPS Coconut Grove for more than 20 years, I had it set up to renew…read moreautomatically every 6 months, October 31, it was due to renew but instead, they closed it for non payment without bothering to check that there is a credit card on file. I've been trying to call them at 305-529-6700 so far I've called more than a dozen times and after ringing for 1 minute, it disconnects the calls. It's a disgrace to see the decline in the service at this location, I guess it reflects the USPS service nationwide.

Yes, this post office is located inside of a Chevron gas station. I was hesitant to come the first…read moretime myself, but after two visits and reliably delivered packages, I think it's safe to say this USPS is legit. I probably wouldn't come here if you have a lot of questions or need a ton of assistance, but for quickly dropping off mail and standard packages, you should be good to go. There is only one person working there, but I've never encountered a line. You can also grab a bite, gas, lottery ticket... whatever you may need, really. I see that as a win all around!

Whenever possible, I try to use my USPS app to ship and track items without having to wait a line…read morehere. I recently had like five or six packages piling up in my car and so I decided to make a stop here to make sure these packages made it to their destination. The line moves quick and fortunately has the Certified mail strips on the counter for easy accessibility. Don't make the mistake of thinking they will tape your box shut, I ended up having to buy a roll at a steep price just so I wouldn't waste more time in finding tape in my car or having to come back with it sealed. When you don't have to overnight a shipment, this is the best priced postage option. There's nothing like properly securing your package and sending it ok it's journey than from a authorized post office location.

Corey is the man. Wanted to help a family member with a last-minute errand. And found myself at…read morethis United States Postal Service branch office. Now sure, there was a line because it was Saturday and it was almost 2 PM in the afternoon. But that didn't stop Corey from delivering excellent customer service and treating everyone before me I can All-Star instead of simply herding people through like cattle. His personal ability and demeanor went very far because the last thing you want to feel the sense of rush when mailing things to either their loved ones are for business purposes I was walk-through through the various options and presented different choices, which ultimately led me saving money, which I did not expect I had a great time here and multiple members of my family. Also have a great time all things considered when visiting this location I would advise it.

I wanna write a special shout out to a great employee at the Ludland post office. His name is Sam…read more My package had been returned for insufficient address and the post office was closed. I was unable to call the local office or even get someone on the 800 number. I waited 30 minutes and no one ever answered. I took a chance and showed up. Sam looked like he was leaving and on his way home. I explained to him my situation and that my package was gonna be returned to the sender because of insufficient address, no apartment number. I told him it was for a gift for this weekend. He took the time to go inside and find the package for me before it was returned. I want to thank him wholeheartedly. We need more people like you, Sam! Give this guy a raise!!

Yes, very efficient. I have been using this post office for more than 15 years…read more The assistants are very helpful.

The employees here at this post office are overcharging and stealing your money!!! And if you…read morequestion anything they mock, ridicule, disrespect and even ignore you all together. I couldn't believe what I was watching. Then it was my turn. I was being charged 9.20 for postage on a paperback novel. When I asked to see the price actually printed on the label, Patrice responded I could not take a picture, I said- "I was just wondering why my paperback book was costing me 9.20 to send?" She removed label and threw it out. I never got to see-- She said "I didn't know you we're sending a book?" I responded you didn't ask. I thought postage was based on weight and size I got worried my book may get lost on transit so I asked for a supervisor and no one came out! Apparently It was my fault I was being overcharged I watched and waited for an hour in line while inefficient employees abused their authority , undermined and intimidated all customers.. and then I too was victimized. I will not be returning Flabbergasted!

The lady working the front here should not be in customer service. She is rude and condescending. I…read morewould hope just for some basic courtesy when going to mail a package..

horrible service i just have the mail person came in today 7/27/2022 i have a package schelude…read moredeliver today base on my tracking number i ask tha person and she told me she does not have the package with her someone else will deliver package as i am leaving early today she said for the 7 times in a month,she keep on saying same thing very bad service nowhere to complains as this number they give you 1-800-275-9777 is just a recorded voice mail you don't get to talk to a live person,so noone hear your complains really sucks

Came in on a Saturday around 3 PM to send a certified letter. The office was empty. I had the green…read morecertified forms filled out, and the clerk told me I had to attach everything to the envelope myself--something I've never been asked to do before. I asked her to guide me because I didn't want to place it incorrectly. She had an earbud in, was talking to the other employee, and had a rude attitude. While I was trying to follow her directions, she said "Oh God, help me" out loud, then said "I can't do this", stood up, and walked away, leaving me at the counter. The second employee finished processing it and gave me my receipt, but didn't respond when I said thank you ( multiple times) This level of unprofessionalism should have consequences. You don't get to refuse service, walk away mid-transaction, and treat customers like an inconvenience.

The hours of operation are until 8pm, if you see the picture attached it's not 8pm and everything…read moreis closed. Employees left, there were 7 customers confused as to what to do with their packages

It's supposed to be open from 9am to 5 pm…read more I got there at 917 am - waited until 9:34 am -- still closed

Monday at 11:30 and they announce they can't do anything that requires shipping out unless you…read morealready have a label because their systems are down. I understand the stress this could cause but the other reviews on the rudeness of staff are unfortunately accurate. Also the location is a labyrinth and is difficult to find, follow the signs and ask for help along the way.