Employees are super nice you just have to break the ice. Sometimes the store is closed during its…read moreposted hours but still the best office downtown by far

By far the worst customer experience I've ever received! Rude ladies in the front that raise their…read morevoice at you! RUDE RUDE RUDE. Common respect and decency is unheard of in this place

It's supposed to be open from 9am to 5 pm…read more I got there at 917 am - waited until 9:34 am -- still closed

Monday at 11:30 and they announce they can't do anything that requires shipping out unless you…read morealready have a label because their systems are down. I understand the stress this could cause but the other reviews on the rudeness of staff are unfortunately accurate. Also the location is a labyrinth and is difficult to find, follow the signs and ask for help along the way.

Extremely slow service, most the ladies working are a rude for some reason, and nobody picks up the…read morephone (been calling all day about a package that never arrived) This is a brand new post office, so you think it would be operated better. But no, actually worse. Post Offices like this are what give government services a bad name and give political fire to people who say anything ran by the government is shit. I'm starting to believe them

Front door broken with security gate half down, for months if not years. White graffiti all over…read morefront facade for months if not years. No signage to direct customers to entrance. Gate door (at 'new' entrance) pad-locked, for months if not years. 'No money orders' hand written sign on new 'front' entrance for months. Their phone number (305) 573-6056 (that no one answers!) says their address is 66 NE 39th St. Unfortunately, the historic Buena Vista Station post office at 66 NE 39th St permanently closed in 2018 (yes, 8 years ago!)! Isn't the USPS in the BUSINESS of ADDRESSES? Laughable if not true! :(

Yes, very efficient. I have been using this post office for more than 15 years…read more The assistants are very helpful.

The employees here at this post office are overcharging and stealing your money!!! And if you…read morequestion anything they mock, ridicule, disrespect and even ignore you all together. I couldn't believe what I was watching. Then it was my turn. I was being charged 9.20 for postage on a paperback novel. When I asked to see the price actually printed on the label, Patrice responded I could not take a picture, I said- "I was just wondering why my paperback book was costing me 9.20 to send?" She removed label and threw it out. I never got to see-- She said "I didn't know you we're sending a book?" I responded you didn't ask. I thought postage was based on weight and size I got worried my book may get lost on transit so I asked for a supervisor and no one came out! Apparently It was my fault I was being overcharged I watched and waited for an hour in line while inefficient employees abused their authority , undermined and intimidated all customers.. and then I too was victimized. I will not be returning Flabbergasted!

Terrible customer service lady who works there has no idea how to treat people. Patronized me and…read moregave me bad instructions and then got mad at me when I followed her incorrect instruction. So rude.

This is a relatively small, somewhat basic US Post Office, located on Miracle Mile about a block…read morefrom Douglas. Aside from the manned counter where one can mail packages, buy stamps and obtain other standard USPS services, this location also has a section with several rows of PO boxes and a slot to drop off postage paid envelopes and small packages that's normally open 24 hours, though it's currently locked when the service counter isn't manned due to Covid. The biggest plus about this particular USPS location is the operating hours of the full-service counter, as it's staffed later than most and has some very attractive Saturday hours...It's open until 6pm through the week AND from 10am to 6pm on Saturdays. The parking situation isn't the best, as your only options are the "Park by Phone" spots along the streets or the paid parking in the garage above this post office. The 2 or 3 spots directly in front of this place are often marked valet only. That said, if already conducting business in this general area, this post office is a good alternative to the much larger (and usually busy & slow) main Coral Gables post office a few blocks away.

This is a review of the Jose Marti post office. They deserve 0 stars. No mail for over three…read moremonths. I never see any mail carriers. I have informed delivery but my mail is not being delivered. No place to complain to. Jose Marti has no phone number. The U.S. Postal office never responds. Everything has gone to hell in this country.

There's a line out the door and not a single person at the counter but meanwhile we hear a bunch of…read moreemployees in the back laughing and talking. That's usps for you these days... and why I switch more often to UPS now because bringing in something is a pain but then they will lose it anyway

I recently visited the United States Postal Service location, and while the space itself isn't the…read moremost modern or the cleanest, the service more than made up for it. The ladies working there were incredibly efficient, friendly, and genuinely helpful. I had a mailing request and wasn't completely sure about the best way to send my letter, but they guided me through the process and made sure everything was done correctly. You can tell they know what they're doing and care about helping people get things right. The ladies is what makes this place cool and reliable. Another perk is the free parking in front. I really appreciated their support, it turned what could've been a confusing errand into a smooth experience. Also, a big plus that they're open on Saturdays until 2 PM, which is super convenient. Just improve the overall aspect of it and installations and it would win two additional stars.

You will wait for hours. Self service machine never works. Advice: Dont come here poorly managed.read more