This US post office has always provided good service for me in the past. It has been extra easy to drop off pre-paid packages without having to wait in long lines. The staff is always pleasant and efficient. Parking is easy. There is easy street parking as well as a parking lot on the left side of the post office. read more

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Lady behind the counter very short and rude to me....speaking to me in a tone that was as if I was bothering her and her co-workers conversation. She needs to treat customers better and perhaps give a smile as well. read more

Stole my package, marked that I picked it up but my drivers license is expired there is no way I could have done that and ofcourse they give you the run around instead of firing whoever marked said package as picked up knowing damn well they stole the money out of it. read more

I've come here on random weekdays for basic post office transactions, like buying stamps or sending a package, and was in and out with little to no wait. There's a small parking area on the side of the building and free street parking for up to 30 mins on either side of NE 84th St. The neighborhood has gentrified considerably, with The Citadel and various new restaurants and shops only a block away, so fear not if you happen to be in Little River and need to utilize this post office's services. read more

Its a shame the post office does not monitor its empolyees at this particular postal office . I have never been treated so badly as I was this morning . Rude and nasty attitude from the only African American male working in the front . God forbid You make a mistake on your label he will make you feel small and disrespected . No need for such vicious behavior. He did to the gentleman in front of me cause he did not understand what he was saying . Where is the Postmaster general ? Why is there no investigation on why rating for this post office is so low , maybe its the one employee making the whole post office look bad . I will not be going back as I have a UPS store near by . read more

This review is for the look of this place and the historical aspect of it. I have not used their services, or been inside the building. Listed below is the historical element of this place, if you are interested. The Miami Beach Post Office is a historic 1937 Art Moderne U.S post office designed by Howard Lovewell Cheney and built under the patronage of the Works Progress Administration during the Great Depression. Cheney designed the post office with a tall circular lobby with a cone-shaped roof and a thin tall copula; a small round fountain directly beneath it and murals by Charles Hardman depicting Ponce de Leon's invasion of Florida on the wall above gold-colored post office boxes. The building features a noteworthy main entrance with double doors topped by a ten-foot high wall of glass blocks that allow natural light to fill the lobby. Just above the doorway there is a large stone eagle that dominates the entrance. Charles Hardman, a native Floridian, was commissioned to paint a mural in 1940 by the Section of Fine Arts of the Works Progress Administration. He created a three-section mural that adorns the lobby wall. The sections are entitled Discovery, and shows Ponce de Leon's arrival in Florida in 1513, de Soto and the Indians, showing Hernando de Soto and his men engaged in battle with Native Americans in 1539, and Conference, which shows General Thomas Jesup negotiating with Native Americans after the Second Seminole War in 1837. read more

Terrible combative service from H. PATTON took someone ahead of me when I was waiting in line gentleman came in and she took him(no problem if she just would've said oh give me one sec) as soon as I get to her she's telling me Rudely I have to pay for packaging blah blah blah no I don't I have a QR code. No need for arguing with customers, and keep talking just be a bigger person! ITS YOUR JOB TO BE NICE AND INFORMATIVE. Not laugh cause a lil white girl came in, then snicker and laugh as I walk out read more

US Post Office - H. PATTON - Shipping Centers Near Me - Miami, Florida

This post office location never scanned the packages in their bin and claimed it was my loss, since they don't count as received by the post office they aren't scanned. I ended up having to take the loss and needing to eat the cost. Next round, I went to the window and asked for them to scan and even though they have in the past, they refused to and told me I could take a picture. Then when I did, they said it was illegal to take a picture in the postal service office and asked me to leave. I went to the post office north of this office and they scanned my packages with no problem and gave me a receipt to confirm. Seems like this office is filled with incompetent workers willing to steal packages before they are scanned, then unwilling to take ownership by scanning to show they have indeed been received by the pay office location. Be safe and take your packages elsewhere. Side note: reaching anyone via phone for this matter at the USPS was impossible. read more

US Post Office - Shipping Centers Near Me - Miami, Florida

delivery delayed in transit my customers complaints me it's a shame fixing that issue

terry was great!!! his attitude was kind and positive and was the only one helping over ten people in line by himself! as well as being helpful towards every one! and fast and efficient!! I'm not sure why the short blonde older lady called me over to her window, then immediately walked away without excusing herself, very rude. like why call me over if you're going to walk away??? after about two minutes of just standing there puzzled. I asked terry where she went and he said I'm not sure maybe the bathroom, terry could've took me next if she was going to walk away?? anyways after realizing that he immediately helped me! thank you! I'm not sure why most of the women here have an attitude and are unkind! please hire more people like terry! its no reason to ruin someone's mood with your attitude ladies ... thank you again terry. read more

Been here only few times over the years. Parking lot on the side which is always fill people start parking randomly in the street. Shady neighborhood so keep the doors locked. Long line inside the post office but friendly staff. read more

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I went to the window and asked for the receipt. She told me very rudely that she did not print receipts I told her because if I had delivered several packages they always give me proof that I had delivered the package in case it got lost I needed something a proof with some receipt she said to get me out of there that she is not going to print absolutely anything to me and then she said I am not going to give you anything, I leave it so I wait 15 min for she took the package for the window. read more

US Post Office - Shipping Centers Near Me - Miami, Florida

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I went in just now to ship off some returns. I ask the lady hey if I need to return something and I have the barcode do I box them she says yes that's what you supposed to do that's why you came here put it in a box. I'm like ok that was super rude. I go look at the box sizes and ask a clerk can she hand me a 20x20 box she looks at me says I don't have them. I say oh ok can I have the next biggest size please. She says you see this sign on my desk? That means I'm not getting up to go back there for anything. I just left. Seriously so lazy and rude read more

Stopped by on my way to work in the morning to drop off the package ready to go, label attached. Waiting in line, 2 clerks are barely moving. My turn, asking for receipt. Clerk tells me "we don't print receipts". Me: "Excuse me, why are you different than the rest of USPS?" He tells me "It's the rule. You can speak to supervisor, next window". The supervisor tells me "We don't print receipts, snap a picture of label with your phone". He obviously doesn't understand (or doesn't care) the difference - in case the package is lost, the iPhone picture is not a proof of the package being given to USPS. I ask why every other office including my local one would print the receipt and you won't? He rudely tells me - go to your local office. What a POS! Avoid this office if you can. read more

They never deliver the packages. They don't even try. I have cameras on my property , and they say they tried when there is no recording of any delivery attempts . Also don't bother online request for redelivery. They just don't do it read more

The customer service and efficiency at this location is the worst I have ever seen. The staff is rude, inefficient and disrespectful.

Amazing.. never seen so many lazy people before.. stigma for sure.. not cool.only 1 person at the counter and their counterparts keep walking around oblivious of the line of customers waiting.. so sorry .. so sad read more

I have no complaints about this place to be honest. I frequent it quite often & I'm usually in & out. I've shipped a few packages & they've all arrived at their destination w/ no problem. The workers are not the friendliest but they're helpful so that's all I can ask for. It's close to home so it's very convenient. The place seems clean (Post Office style, lol), some envelopes & supplies need restocking at times in the lobby area but the employees provide whatever is missing outside, when needed, so, no big deal. The line to get to someone behind the glass is usually long and can take 10-15 mins, but it moves fairly fast. Overall, not too bad for the regular Post Office run. read more

I would give ZERO stars if it was possible. The supervisor is the nastiest and rudest piece of work you'll ever meet. The worst customer service experiences I have ever had in my whole life were at this office. Also, just like so many others said, these people say they tried to deliver your package but they never do. They don't care that you pay for Prime membership, you need to wait in the line for 30-40 minutes to get your Amazon package. read more

this location needs to be shut down immediately !! they are very rude and not helpful at all! they steal packages and act like its being delivere. the short bald head guy who works in the front and an older black lady was so rude this morning!! read more

I'm putting one star because I can't put 0. Horrible customer service. I made an appointment for 1:30 pm. They don't even respect that, 30 minutes later someone finally "assist" me. When I told this person that I wanted to do the passport for my 3 months old baby they told me very rude " oh no the machine has been broken for 3 months. Go to walgreens". After 30 minutes waiting. I swear to god this people don't care about nothing they don't even respect the rules for the covid 19. There were like 20 people inside. Horrible service, the manager no where to be seen. read more

Dear USPS, I recently moved from Miami to Los Angeles and used your service to ship my boxes. As I arrived to los Angeles and saw my boxes, all of them were ripped, damaged, and mistreated. Within my boxes, my items were broken, scratched and also missing certain items. I find this type of customer service absurd to say the least and would like your help in resolving the matter. There is no reason a PAYING customer has to deal with this poor care. If someone from your team could reach out to me I would gladly appreciate that. read more

I think they should replace this entire team , I have 2 years of bad experience with this post office. It's the worst post office ever. Every other post office I go to when ask about this one on little river I obtain the same answer : they are lazy , it's the worst , they don't pick up the phone . Like even other post office complain about them .My informed delivery tell me I have a piece of mail , I spent a whole month going there for it . It's always the same answer I don't see it , they keep returning it there's no supervisor or manager to make a follow up on a case. At this point this team is useless , helpless. It's a shame that a governmental institution provide a poor and bad service like that . read more

I usually either come to this location or the Miami Shores one. Sometimes the lines are pretty long but I've never spent more than half an hour here as they are pretty fast. The space is large and has enough room for long lines, along with tabled areas to get your package together, including pens and paper. The parking is a little scarce, especially if it's busy, but since people are in and out you'll find parking if you wait. read more

Very very rude staff. Good luck if you try to call on the phone. And they do not deliver big packages. They say they attempt delivery but they won't even try and then they'll say they tried but it's a lie. Very uncompetent people. Liars. Rude. Lazy. read more

This has been my local post office for the past seven and a half years that I have been living here in Miami. Coming from New York City, where everything is hectic, Miami was a slow pace for me a few years back. The post office has always been a challenge anywhere I've gone and anywhere I've lived across this great Earth. However the post offices in Miami, for some reason, seem to be a bit more of a challenge than anywhere else in the United States. For example, this particular post office has very friendly people working there... however they tend to slow pace every single service they provide, including mixing up mail and addresses on a weekly basis. other than the few extremely annoying issues that one has to deal with in order to receive the service from the United States Post Office that every citizen deserves, this post office can, when necessary, run smoothly. read more

US Post Office - Shipping Centers Near Me - Miami, Florida

Soo so rude. I was asking a question about passport services when the lady rang the bell and shouted, Next!" No wonder the Post Office is in trouble with employees like that read more

Worst postal service office I have been in my life. Worst staff with the worst attitude. Long time waiting for a simple transaction like a money order. read more

My favorite! Yes sometimes lines are long and it's frustrating but most of times they are fast, kind and very helpful. I get better service here than more "fancier" and large places. Still is my favorite. read more

They have the WORST customer service EVER!!! From management to the people in the front. They have lost THREE packages in total I've lost over $100 because of them! If you want to lose your money, be played around with then come to this post office. The carrier on route 7 is an incompetent fool. He knows to send all the junk mail and bills to the correct address but somehow my packages keep disappearing? Your BEST bet is to choose the pickup from post office option if you value your time and money and you have no other option. ***VERY IMPORTANT*** If you've been a victim of this post office's shenanigans call 1 (800) 275-8777 to file a formal complaint. read more

Not sure why they don't have a better rep. They have parking, the AC inside works and they have nice staff. Cant think to think of anything else I would want from a Post Office. read more

Mail sent 12/7 and tracked until 12/9 and nothing else. Tried to work,with @USPSHelp and other avenues with no luck. promised a call that I never got. Tried to call the Postmaster at Little River Post office and no answer and no voice mail. The first service request was closed with no action, no research and no call to customer as committed. Got the service request reopened but another 72 hous was requires. Suppose to hear in 72 hours, it took 120 hours to get the "sorry we mishandled your email" not including Christmas Days off. Sent another letter Priority Mail had the label filled out by Post Office worker and confirmed the address. tracked today and it was "out for delivery" but then I got email saying the address was insufficient and they were returning to sender. 2 hours later recipient call to say "our usual mailman" came back to deliver. I normally a big supported but I experienced what must have been sent to the most incompetent staff of all time. read more

The epitome of govt beyond the pale. For the second time in 10 days there has been No Mail Delivery.Mail that is delivered goes to the wrong homes on a regular basis. Those in charge could care less as they have a govt job for life! A pathetic operation, that someone should be held accountable! read more

This post office has lost so many packages since 2016, that I have lost count!! All kinds of people from our building! I ended up having to file a complaint about the female manager with the regional office because the situation had gotten so bad! Lou read more

EEK, I'd rather have my mail / packages returned to sender then ever have to back to this Post Office. Even been to a post office that all the employees are firmly behind bullet proof glass and even packages make their way to you through a large "man-trap", no, then by all means go by to see this disgusting place. Its dirty, slimy, smelly and employees are not at all concerned about your needs. read more

This place does not have an A/C so at times it can be very hot and that's no bueno in a long line. But staff is helpful. Not a lot of accessories sold at this location. read more

Lackluster service at the office. Packages arrive late or lost often. They never re-deliver on time. Never answer the phone. Robots will do a better service. This is why machines will take over soon... read more

The clerk at this Post Office refused to accept my package because she and the manager said it was too large. I told the clerk that the package was within the size limit, as per the USPS website but she conveniently made up the excuse that the limit did not apply to this location simply because it couldn't fit through the package slot at the counter. I'm more inclined to think that she just didn't feel like going around the counter and through the employee door to receive the package... Bad service and bad management... She told me to go to the North Miami USPS on Biscayne, where they were much more helpful. I described what happened to the clerk there and she said there was no reason to decline the package given the fact that it was within the size limit. read more

Thank You Little River Post Office,,, I've heard some bad comments about this establishment but you need to check it out for yourself. Mr. Terry is simply the best, he is able to answer all your questions with a smile,,, and yes he is there on Saturday morning too. Kudos to Mr. Terry,,,, you're the BEST! read more